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The Association & Our Mission

AA-ISP Advisory Board Members


Mark Quinlan, Director of Technology and Inside Sales General Electric, Healthcare IT

Mark is responsible for the strategic direction and day to day operation of one of the most effective and highly regarded inside sales teams at General Electric Healthcare. Mark has over 25 years of direct selling and sales management experience. Mark was named the AA-ISP 2009 Executive of the Year and is a veteran of five Inside Sales Association conferences and has served as both presenter and facilitator at past events. Prior to his career in Healthcare IT, Mark spent 10 years in the telecommunications industry as Commercial Markets Manager with AT&T and with PrimeLink where he served as President. He is a graduate of the University of Vermont with a BA in Business Administration.

Laurie Lynard, Vice President TeleMasters Inc.

Laurie has 30 years experience in sales and sales-management, training, coaching and consulting. Companies include Honeywell, Personnel Decisions, Capella University and several small manufacturers and distributors. She is currently operating Strategic Performance Consulting,LLC ,providing sales training and coaching powered by Telemasters, Inc for organizations such as Securian, US Bancorp Investments, Thomson-Reuters, and Wells Fargo. Laurie also specializes in consulting and coaching for companies who are looking to start up or turn around their sales and customer service teams.

Trish Bertuzzi, Founder, President, and Lead Strategist The Bridge Group

Trish founded The Bridge Group with a mission to help technology companies build highly successful inside sales teams. Since founding The Bridge Group in 1998, Trish has been applying the knowledge she acquired through 20 years of business-to-business technology sales leadership to help Bridge Group clients build, evolve, and validate their inside sales strategies.

With over 130 distinguished technology clients, Trish and The Bridge Group have built their business by delivering unparalleled service. Prior to founding the Bridge Group, Trish designed and built best practice inside sales organizations for companies including Legent Corporation, Cadre Technologies, Bachman Information Systems, and Telesales, Inc.

David Moufarrege, Vice President, US Operations, clickworker.com, Inc.

David Moufarrege spent the past 25 years in cross-functional positions that included responsibilities for technology, solutions, customer service, and sales. For the past decade, he has held Director and Vice President positions in diverse companies, such as Sutherland Global, pcSupport.com, CPI Business Groups, and Clarity Customer Management. Currently he is Vice President, US Operations for clickworker.com, Inc., the U.S. subsidiary of a leading European crowdsourcing company. David is a recognized authority in the technology and telephony space. Technology companies, as well as voice and data providers, in the UK and in North America have relied on his expertise to combine technology with process improvements to address business challenges. Mr. Moufarrege holds a Master of Business Administration degree from the Rochester Institute of Technology.

Anneke Seley, Author "Sales 2.0", CEO and Founder, Phone Works, llc

Anneke was the twelfth employee at Oracle and the designer of Oracle Direct, the company's revolutionary inside sales operation. She is currently the CEO and founder of Phone Works, a sales strategy and implementation consultancy that helps large and small businesses build and restructure sales teams to achieve predictable, measurable, and sustainable sales growth, using Sales 2.0 principles.

Anneke is a highly sought after speaker and has presented at numerous shows and events. She was recently named as one of InsideView's Top 20 Social Media Users.

Ken Krogue, Co-Founder and President, InsideSales.com

Ken Krogue is Co-Founder and President of InsideSales.com, the leader in B2B dialer technology and telephony tools designed to increase productivity for Inside Sales professionals. Ken is an industry thought leader recognized for combining permission marketing tactics with Inside Sales and lead generation strategies.

Ken and his colleague, Dave Elkington, broker new ground by building tools that respond within seconds to Web leads. Termed Lead Response Management (LRM) this technology was invented at InsideSales.com after joint research with Dr. James Oldroyd of MIT on the dramatic effects of responding to Web-based leads immediately. Mr. Krogue was co-founder and COO of inContact, created Inside Sales at FranklinCovey, and was Marketing Directory for Infobases.

He attended the United States Naval Academy and the University of Utah. InsideSales.com has over 400 customers in 5 countries that include such companies as Dun & Bradstreet, AAA, Omniture, HomeAway, and Aflac.

Steve Richard, Co-Founder, Vorsight

Known to clients as "The Meeting Scheduling Guru", Steve is responsible for all of Vorsight's on-site training and development programs. In addition he manages Vorsight's internal team of inside sales professionals. Prior to co-founding Vorsight with David Stillman in 2005, Steve was Associate Director of Business Development for Growth Strategy Partners, where he was responsible for identifying new opportunities and fostering relationships with new clients.

As an undergraduate business student at Georgetown University, Steve excelled at the case approach and before embarking on his Sales career, Steve spent time on Capitol Hill working in the office of Senator Joe Lieberman.

Steve volunteers at the Columbia Lighthouse for the Blind as a sighted person for visually impaired people. He has also volunteered for the DC schools as a tutor to elementary school students. He lives in Arlington, VA with his wife Ellen and a new born baby girl.