Central Valley Chapter
Cincinnati - Dayton Chapter
India - Bangalore Chapter
Kansas City Chapter
Las Vegas Chapter
Los Angeles Chapter
New Delhi - NCR Chapter
New Jersey Chapter
Northeast Wisconsin Chapter
Orange County, CA Chapter
Oregon (Portland) Chapter
Raleigh - RTP Chapter
Salt Lake City Chapter
San Diego Chapter
Silicon Valley Chapter
South Florida Chapter
South Sound Chapter
Southeast Louisiana Chapter
Southeast Michigan Chapter
Sri Lanka Chapter
Twin Cities Manager Chapter
Twin Cities Representative Chapter
UK - London Chapter
Western NY Chapter
- Central Valley
- Cincinnati - Dayton
- Kansas City
- Las Vegas
- Los Angeles
- New Jersey
- Northeast Wisconsin
- Orange County, CA
- Oregon (Portland)
- Raleigh - RTP
- Salt Lake City
- San Diego
- Silicon Valley
- South Florida
- South Sound
- Southeast Louisiana
- Southeast Michigan
- Twin Cities Manager
- Twin Cities Representative
- Western NY
AA-ISP Chapter Program
The AA-ISP Chapter program offers our member community the opportunity to regularly connect with other, like-minded Inside Sales Professionals. Regional Chapter meetings include discussions, presentations, and networking opportunities. Regional Chapter Presidents are leaders in the profession and build each chapter based on the needs of the local members. Meetings are held quarterly and are open to members and first time non-members.
Regional Chapters provide many benefits to AA-ISP members including:
- Meet and network with other local inside sales professionals
- Hear presentations and learn new ideas from industry experts and colleagues
- Share your own challenges and ideas and learn from others via a best-practices round-table
- Remain connected with AA-ISP members throughout the year
- Keep abreast of industry trends and stay informed on all the AA-ISP happenings
Regional Chapters & Presidents
Atlanta Chapter Information
IBM - Business Unit Executive
Sean Purcell is a highly motivated hands-on and passionate inside sales executive with 20+ years in a Fortune 500 environment. Sean possesses a plethora of skills including executive management, sales(outside and inside), marketing, finance and operations. It is the combination of Sean's collective skills built over 20 years and his multinational work experience that were the building blocks to his insightful 'vision and strategy' capability. At the same time Sean is equally comfortable 'rolling up his sleeves' to do whatever it takes to implement a project or initiative - whether it was the start-up of the inside sales channel inside IBM, driving Integrated Marketing Communication programs into the North American and Latin American marketplaces or building/leading a team of 400+ inside sellers across 15+ European countries while on assignment in Dublin, Ireland.
Sean is looking to ensure the inside sales professionals in the Atlanta area have a knowledge base of best practices and can count on other members for assistance within the industry. Additionally, Sean wants to advance the profession of inside sales thru developing the next generation of inside sales rep and leaders. The Atlanta Chapter is fortunate to have such a committed, successful leader taking charge.
Austin Chapter Information
HD Supply - Area Manager
Top-performing sales professional with award-winning excellence exceeding sales quotas, managing, training, and supporting teams, and driving organizational growth and profitability for small, midsize, and large companies. Effective leader, communicator and negotiator with talent for promoting new business. Possess expertise in B2B sales, rep development and training, key account management, trade show execution, direct sales and marketing, product training and placement.
VisionWeb - Senior Account Manager
As Senior Account Manager, my overall responsibilities include accelerating sales growth, sales retention and achieve a high level of customer service. I have over ten years online sales experience encompassing insurance sales, medical insurance processing and internet technology. By listening to customers needs, working with partners in the industry and communicating with a strong Marketing Team ensures success and growth within the sales environment. I am thankful for life experiences and travelling the world to opening my eyes for how people communicate with one another.
Boston Chapter Information
The Bridge Group, Inc. - President
Trish has a long legacy in Inside Sales. After a number of years in the "trenches", Trish founded The Bridge Group with a mission to help technology companies build highly successful inside sales teams. Since founding The Bridge Group in 1998, Trish has been applying the knowledge she acquired through 20 years of business-to-business technology sales leadership to help Bridge Group clients build, evolve, and validate their inside sales strategies. As Boston Chapter President she leads one of the biggest and most active chapters.
Score More Sales - President
Lori founded Score More Sales in 2002 after many years in corporate sales, sales leadership, and corporate training with Fortune 500 companies. Her company works with technology and financial services organizations' inside sales teams on tactical ways to increase prospecting, grow the sales pipeline, and bring more deals to closure through training and coaching.
Chapter Secretary :
The Bridge Group - Inside Sales Consultant
Chapter Co-Secretary :
The Bridge Group - Inside Sales Consultant
Central Valley Chapter Information
Curtis (Royce) Johnson
ALLDATA - Senior Sales Manager
Royce has a long history in the sales management industry, having started the first successful inside sales department for a premier online securities-trading firm that averaged new sales growth of $345M per quarter. Royce has also led the development of an inside sales divisions for several technology and software companies.
Chicago Chapter Information
BarcodesInc - Sales Director
Vincent Gatti has been in inside sales working in the B2B space for the majority of his career. Vincent was a top salesperson at a $9 billion technology company where he ranked in the top 1/10th of 1% of all of the organization's sales professionals. He also co-founded a social media firm before becoming the Sales Director for BarcodesInc, a fast growing inside sales tech firm specializing in the auto data capture market.
Chapter Member Development Officer:
Valgen, Inc. - President
Chapter Marketing & Communications Director:
Service Insurance Agency - Marketing Director
Chapter Membership Development:
ISI Telemanagement Solutions - Sales Director
Westcon Convergence - Sr. Sales Director
Cincinnati - Dayton Chapter Information
Convergys - Sr. Manager, B2B Specialty Ops
Diana Kempf is a results-focused professional with 25+ years of diversified experience and success in managing financials, sales, operations, and talent management with Convergys. Considered a hands-on leader with proven management track record with the demonstrated ability to meet and exceed operational metrics, motivate and direct employees, and identify & integrate core competencies into operations. She has extensive experience in start-up environments, managing on-going operations and building strong client and employee relationships. Diana is currently responsible for managing several inside sales Consumer Package Good programs which produce over $100M in revenues for her clients. Diana enjoys working with individuals as they hone their inside sales skills and plans to use the Cincinnati chapter to help drive the advancement of profession of inside sales in the Southwestern Ohio area. Diana attended the University of Cincinnati and is actively involved in several community activities which include serving on the committees of the annual Cincinnati Susan Komen Race for the Cure, Cincinnati's Thanksgiving Day Race, and Tri-State Volunteers. Diana has been on the Board of Directors of the Cintel Federal Credit Union since 2006 and is currently chairing its Personnel committee.
ProspectStream, LLC - Partner
In twenty five years, Steve built a strong background in Marketing, Sales, Sales Training, and Management and led a large outbound call center focusing on outsourced lead generation. After many years, he decided to focus on consulting services and software tools to the market regarding lead generation and formed his own company, Revenue Stream Consulting, to deliver these services and technologies. He is now the primary "business architect" of Prospect Stream software and continues to deliver consulting services to a wide variety of industries and teaches a "Cold Call Boot Camp" to universities, business incubators, and corporations.
Chapter Vice President:
Convergys - Sr. Manager of Operations
Convergys - Sales Manager
Savage Marketing Company - President & Owner
Chapter Membership Officer:
Convergys - Operations Manager
Cleveland Chapter Information
Park Place Technologies - Director, Service Operations
Sean McNeeley currently serves as the Director of Territory Sales at Park Place Technologies, a leading provider of hardware maintenance specializing in support for servers, storage and network devices throughout the equipment lifecycle. Experienced in both inside and outside direct sales and sales leadership, Sean is skilled at hiring, training, and developing high-performing sales teams. Sean received his undergraduate degree in Management from John Carroll University and has an Executive MBA from Baldwin Wallace University.
Colorado Chapter Information
Rogue Wave Software - Inside Sales Manager
Stacie has worked as Field Sales rep in several industries before coming to Inside Sales for Software in 2000. She moved to Inside Sales Manager then Field Sales Manager but really enjoyed the Inside Manager role the best. She has now been in the Inside Sales Industry for 8 years.
Stacie's goal is to hire, train, deploy and manage highly self-directed Inside Sales reps who will help our customers, large and small, secure their identity perimeter with Ping Identity solutions. She is responsible for over-achieving revenue goals, forecasting, coaching sales people, interviewing, hiring, firing, leading key sales opportunities and removing roadblocks to the successful execution of customer engagements. She works with multiple departments to bring the appropriate resources to bear so that her team can exceed revenue and customer satisfaction goals.
Stacie is excited to bring the Inside Sales network in the Denver Metro area together and create a place for Inside Sales professionals to network and hear about best practices from their peers. Colorado has a high number of great sales organizations that have a wealth of knowledge to offer.
ConnectAndSell - Vice President Sales and Marketing
Chad Burmeister is Vice President of Sales and Marketing at ConnectAndSell, enabling sales professionals to be 5-8X more productive in their daily selling activity. The average ConnectAndSell client will see 562 calls/day per rep, enable them to have 20+ live conversations/day, and build more pipeline than they can keep up with!
Chad Burmeister was voted Top 25 Most Influential Inside Sales Professional by the American Association of Inside Sales Professionals 4 years in a row - 2010, 2011, 2012, and 2013. Business professionals describe Chad as “high energy”, “high integrity” and Chad has “an extremely high ability to execute”. Chad has an MBA in Computer Information Sciences from Loyola Marymount in Los Angeles.
Dean Evans and Associates, Inc. - Corporate Sales Manager
Columbus Chapter Information
Next Level-Be Different - Chief Sales Officer
Dave is a 26-year sales veteran in the publishing industry. Following a consistent goal-achieving career as an outside sales representative, District Manager and Regional Manager, Dave was promoted in 2006 to Vice President of Inside Sales for Pearson Higher Education. Dave is responsible for five separate sales teams positioned in the academic channel as well as business and industry. Pearson is the world’s largest educational services provider offering both print and digital resources for students and instructors from preschool to university to continuing education to career ready professions. Given his experience with outside sales coupled with his successful inside tenure, Dave provides interesting and compelling sales insights while championing the professionalism and performance of inside sales. As a sales manager, one of his priorities has always been to promote a culture of candor, motivation and recognition. Dave’s desire is to help establish the Columbus Chapter as an active contributor to the Association’s mission as well as to grow the Columbus Chapter into one of the largest Chapters in the country.
Precise Leads - Sales Director
Chapter Social Media Director:
PCCW Teleservices - Business Development Manager
Dallas Chapter Information
FPX - Director Inside Sales & Market Development
Abiel has been involved in executing inside sales strategies for over 10 years in various leadership roles. Three years ago Abiel joined the FPX sales team to invigorate national and global sales goals and ensure an effective process for generating and supporting demand. His passion for the success of inside sales as a business model for revenue generation stems from his excitement of team member development. Helping team members be creative in their strategic approach to engaging with prospects, gaining trust, and securing the deal drives this passion. Attending the 2nd annual AA-ISP leadership summit inspired him and Debbie Pizzica to get a chapter started in Dallas. Abiel earned a B.A. degree from Texas State University, in San Marcos Texas. He is also an almuni member for Phi Chi Theta, a co-ed professional business and economics fraternity, and Enactus (formerly SIFE), an international non-profit organization that brings together student, academic and business leaders who are committed to using the power of entrepreneurial action to improve the quality of life and standard of living for people in need.
Chapter Member Development Officer:
IBM - BCRS Sales Mgr - East
Wolters Kluwer - Director of Inside Sales
Chapter Chapter Administration:
Fujitsu Network Commications - Inside Sales Representative
DC Chapter Information
Ellucian - Director, Inside Sales
Ivan Gomez is an experienced and successful Inside Sales and Business Development leader with over 15 years of experience in the areas of lead generation, business development, lead flow process, performance management, coaching and motivating. His experience include top companies like Compuware, QlikTech, Rosetta Stone, Echo360 and Ellucian with both local and international success. With laser focus approach to results, Ivan has created top performing teams. As a Chapter President, Ivan has devoted his spare time to the growth and expansion of the DC Chapter, attracting with the involvement of key speaker such as Steve Richard from Vorsight, Tom Snyder from TeamVisibility, Matt Dixon, Author of the book The Challenger Sale, and Doug Moran, former CIO of CapitalOne, and author of the book "If you Will Lead." Ivan is responsible for Global Inside Sales at Ellucian a leading Software Technology Company in Higher Education, Headquarter in Northern Virginia. At Ellucian Ivan is responsible for inbound team, lead generation and inside sales teams. Ivan holds a B.S degree in Marketing from Southern New Hampshire University, and a Masters of Business Administration (MBA) from the same school. In his spare time Ivan runs, bikes, and spends time with his wife and children in various swimming, scouting, church and family adventures.
Chapter Vice President:
Qiagen - Associate Director-Inside Sales East
Chapter Director, Memberships:
EverFi - Regional Sales Director
Florida Chapter Information
Total Solution Consulting - Co-Founder & CEO
Meet Ann. Ann Black is a distinguished professional with over 20-years of experience in leadership, business development, and process improvement. Ann began her career with the United States Navy. She served among the ranks of enlisted personnel for 4-years before being selected to join the Officer ranks. She received a full Naval ROTC Scholarship to the University of San Diego where, upon completion of her Bachelors Degree, was commissioned as a United States Naval Officer. Ann was among the first female officers to serve on a combatant vessel in communications and engineering where she oversaw 50-military personnel and was responsible for operations management, human resources, team development, and safety management. After resigning from the Navy, Ann began her civilian career in sales as a Senior Account Manager for Otis Elevator Company; where she grew her markets by more than 30%. During her tenure with Otis, her peers and leaders considered her the go-to person for tough sales negotiations and initiatives. Currently, Ann serves as the Director of Inside Sales for TravelClick, Inc. In 2012 Ann was asked to spearhead the development of a new centralized Inside Sales team. Under her leadership and guidance Ann has taken Inside Sales from an idea to a well-oiled machine that has continually exceeded all annual sales targets. During the first year of operations for Inside Sales, the team delivered over $5.4M in sales compared to an initial goal of $3M, which represented over 800-new customers to the TravelClick portfolio. Her team’s budgeted growth is 137% for 2013 and she has already brought in 408 new customers representing $5M in sales year to date. Her team’s contributions to the company’s overall performance and EBITA earned Ann the prestigious President’s Award for 2012. Ann is also Cofounder and CEO of Total Solution Consulting, LLC, where she thrives in sharing her knowledge and expertise in developing strong inside sales teams and process improvements to all industries. Ann holds a Bachelor Degree from the University of San Diego and a Masters in Business Administration from Jacksonville University’s School of Business.
Chapter Chapter Vice-President:
TravelClick, Inc. - Manager, Sales Training & Development
Houston Chapter Information
SalesScripter.com - Founder and CEO
Michael Halper, author of The Cold Calling Equation - PROBLEM SOLVED and creator of salesscripter.com, has spent the past twenty years working on the front lines in sales, customer service, marketing, and business development roles. During this period, he has just about seen everything in terms of what to do and what not to do when it comes to establishing and maintaining clients and building businesses. During his career, Michael has had the opportunity to acquire broad industry experience by working in a vast array of industries including technology, oil and gas, retail, hospitality, manufacturing, education, healthcare, professional services, and government. In addition, he has interfaced and navigated all functional departments of organizations by selling to executives, finance, HR, IT, and operations. This enables Michael to have a well-rounded knowledge base of the marketplace and know how to help connect sellers with their target buyers. Supporting Michael's real world experience is a strong educational background including a BBA in Marketing, an MBA in Management, a Graduate Certificate in Executive Coaching, and Michael is currently working on a Masters of Science in Organizational Behavior at the University of Texas at Dallas. Michael is also a certified professional coach currently holding an ICF Associate Certified Coach credential. Today, Michael is pursuing one of his internal passions of helping businesses get to the next level and is the founder and the managing director of Launch Pad Solutions, LLC, a consulting and services firm that works with small to medium businesses to drive improvements in sales revenue.
Chapter Event Manager:
Chapter Membership Development:
Transformation Enzyme Corp. - Director of Sales
India - Bangalore Chapter Information
Unee Solutions Inc - CEO
Kiran is a seasoned senior executive with over 9 years of experience with multi-nationals, he is responsible for setting the overall strategy and vision for the company. Kiran comes with vast experience in strategic planning and execution, knowledge of contracting, negotiating, and management. His key role is to develop a strategic plan to advance the company's mission and objectives and to promote revenue, profitability, and growth as an organization. Kiran holds a Bachelor of Commerce from Bangalore University
Indianapolis Chapter Information
LeadJen - President
Jenny brings excitement and passion to her role as Indianapolis Chapter President. Jenny has over 10 years of experience in helping companies market their products and services. That experience helped Jenny develop a set of best practices for outbound marketing, inside sales, appointment setting and lead nurturing. Under her leadership, LeadJen works with B2B companies across North America, Europe and Australia seeking to improve their marketing programs and develop successful sales leads. Jenny joined LeadJen from NoInk Communications (acquired by Everypath, Inc.) where she served as the Director of Marketing and Inside Sales. Prior to NoInk, Jenny served in numerous marketing and inside sales roles at Aprimo, Incorporated. Jenny has a B.A. in Economics from DePauw University where she participated in the Management Fellows Entrepreneurial Honors program. Jenny’s goal is to make the Indianapolis chapter a resource for others to come together and share their challenges and to learn.
Ireland Chapter Information
Andre Michael Andersen
- Senior Inside Sales Manager
Andre started in sales back in 1990 and since then he knew that sales was his call. He has a strong passion for sales, but an even stronger passion for people management. Andre has been a manager since 2004 and most of that time within inside sales for some of the biggest international companies within IT. His leadership is colored by a charismatic and enthusiastic personality
Israel Chapter Information
ARX - Director of Worldwide Inside Sales
David is an experienced Inside Sales Director with a passion for building new inside sales teams that can perform every section of the sales cycle. David has over 10 years of business & Inside Sales experience and received a BSc with Honors from The London School of Economics (LSE) in the UK.
He currently is the Global Inside Sales Director for ARX, focusing on Lead Generation, New Business Acquisition, Account Management, and Customer Expansions.
David is excited about launching the Israel Chapter to enable the ever growing number of ISRs and IS Managers in Israel to come together for the purpose of sharing information, ideas, networking, informal & formal education, and career advancement.
Kansas City Chapter Information
FireMon - Director of Inside Sales and Sales Operations
Mark is a high-energy, passionate sales professional who has held sales management, inside sales, and outside sales positions over the past 15 years in various industries, including software, telecom, and office technology. Over the past 5 years, Mark has started and developed Inside Sales teams with two different software companies in the KC-area- Archer Technologies, (which was acquired by EMC) and FireMon. Highlights include managing a team of 4 Inside Sales reps in 2010 that closed a combined $8.3 million in new business including individual opportunities that reached over $500K. Mark's focus has primarily been Fortune 1000 companies with an emphasis on new business acquisition, however, he has also managed lead generation efforts as well as sales support activities in a hybrid model with outside sales. Mark holds a B.B.A. in Marketing from the University of Wisconsin-Whitewater.
Archer Foundation - Director of Lead Generation and Sales Operations
Dan has more than 20 years of experience in sales, interactive marketing and management. While working for a small telecommunication company in Overland Park in 1995, Dan pitched the idea of starting an inside sales team focused on winning back previously lost customers. The small team of 3 surpassed all expectation and quickly became the company's most profitable channel. Since then, Dan spent just over 5 years managing an inside sales team with Sprint as well as almost 5 years managing a hybrid inside/outside sales team for an Interactive Marketing company. As a member of the Archer Foundation, Dan O'Reilly consults with incubator companies who are looking to define their sales process, go-to-market strategy and nurturing programs for retaining clients. Dan is certified in landing page development as well as email marketing and spam law compliance. Dan has delivered presentations on email marketing best practices and has taught classes on interactive marketing tactics.
Las Vegas Chapter Information
Cox Business - Inside Sales Manager
Chris Basile is a successful, results-driven sales leader with 14+ years of call center management experience, and very excited to launch the new AA-ISP Las Vegas Chapter. In March of 2012 Chris joined Cox Communications to lead the new Cox Business Outbound calling initiative. The primary focus of the of department is to drive acquisition of new small and medium business accounts through outbound telesales, networking, and other sales activities that drive continued growth of Cox Business products and services in the Las Vegas Market.
Prior to joining Cox, Chris has held key strategic leadership positions with Direct Alliance Corporation (BPO), and Insight Enterprises (IT Reseller), leading high performance sales teams in the B2B and B2C market space. During his tenure with these organizations, Chris was responsible for developing, launching and managing sales effectiveness within multiple programs for well-known companies that include IBM, HP, Computer Associates, AT&T, Best Buy, and Google. Strong leadership expertise of inside sales with a focus on both account acquisition and retention through service delivery models that include Inbound, Outbound, Lead Gen, Customer Service/Experience, and Service to Sales Hybrid roles. Chris possesses experience in leading large strategic business programs with a proven track record of facilitating change during difficult and/or unstable times, while maximizing results and high levels of ROI for his clients. Chris' industry and leadership expertise, along with his passion for employee development and recognition in a number of inside sales environments makes him the perfect person to head up the new Las Vegas Chapter of the AA-ISP.
Chapter Vice President:
Cox Business - Retention Sales Manager
Los Angeles Chapter Information
uSamp, Inc. - VP of Inside Sales
Kevin Gaither is a highly motivated, hands-on sales executive with a 15+ year track record of consistently exceeding sales goals, working hard, and building highly motivated, productive inside sales teams. He is a self-starter who possesses a 'big picture' perspective and is willing to 'roll up his sleeves' and do whatever it takes to get the job done and who thrives in early stage, fast-paced companies. Kevin Gaither possesses a proven ability to recruit, hire, train, retain and develop top-ranked sales teams by clearly articulating objectives using analytical, pragmatic thinking, reference to facts and best practices.
Central Desktop - Director of Sales
Scott Tretsky, Director of Sales at Central Desktop, has a decade's worth of sales and management experience in the software and services fields. Scott has been successful in starting up and building sales team so they can excel at their full potential. He has played an instrumental role in building the sales team at Central Desktop from scratch by teaching the fundamentals of cold calling all the way to closing the deals with large enterprise accounts. Also, he believes that the key for any successful sales organization to achieve its goals are to “plan and execute”. Scott holds a Bachelor of Art from the University of California, Los Angeles in Political Science and Public Policy.
Nebraska Chapter Information
PowerCandidate, LLC - Managing Director
Cole serves as the managing director for PowerCandidate, a company that provides job search advice to sales, marketing, finance and customer service professionals. He is the creator of ResumeActivator, a resume optimization program based on guidance from HR professionals to CEOs. Prior to PowerCandidate, Cole spent 12 years in the business process outsourcing (BPO) industry, serving in positions ranging from sales supervisor to vice president of business development. He has designed, optimized and managed inside sales programs that range in complexity from single call sales cycles to highly consultative engagements. During the past eight years, he focused on helping mid-size to Fortune 50 companies maximize revenue and customer loyalty through their inside sales and customer service centers. Cole is a graduate of Illinois State University, where he earned his BS in marketing with a concentration in professional sales and sales management. He has been a contributing writer in Professional Selling: A trust based approach and authored Aligning Sales Force Responsibilities with Growth Goals: Four Sales Support Models to Maximize Performance.
New Delhi - NCR Chapter Information
Xoriant Solutions - Senior Manager - Business Development
Neeraj Taneja is an experience and successful Inside Sales & Business Development leader with over 10 years of experience in the areas of IT (Software’s) & iTES. He has vast experience of Managing Inside Sales / Business Development for various Banking & Financial Technology related Software Solutions & Consulting Services covering USA, EU, JP & MENA regions. Neeraj is a Commerce Graduate from Delhi University and a Post Graduate in Sales & Marketing. Neeraj has worked with corporates like Le meridian, GE , i-flex bpo, etc. He is currently focusing on growing Inside Sales & Business Development for Financial Technology related products and Services for USA & EU markets. Neeraj is excited about leading the India, New Delhi - NCR Chapter for the AA-ISP in order to grow the overall awareness of the Inside Sales Community, especially the IT Sector.
Kellton Tech Solutions Ltd - Senior Business Development
Tejas Networks Ltd - Manager Presales
Northeast Wisconsin Chapter Information
Convergys - Sr. Sales Manager
Eric has a natural desire for learning and questioning the business thoughts of the day. This has led Eric to be a co-founder and President of the Northeast Wisconsin sales chapter. Eric has been involved in the Inside Sales world for 9 years, serving as Sales Professional, Sales Lead, Sales Manager, and his current role of Sr. Sales Manager. Industries within Inside Sales Eric has been involved in are SMB, Public Sector, Service Provider, and international. In his current role, Eric is responsible for managing $400M + in annual revenues and achieved 118% to plan in 2010. Eric is responsible for client interactions, forecasting, sales development, and strategy. Eric offers a passion for the business environment, especially to the inside sales discipline. He also offers thought leadership on a variety of topics such as customers needs, and benefits. Eric holds a B.A. and M.B.A from the University of Wisconsin Oshkosh. Eric's vision is to make the Northeast Wisconsin chapter an interactive and fun environment bringing like minded individuals together.
Convergys - Sr. Operations
Jason Harmon has been with Convergys since 1997. He has been in a sales leadership role for the past 10 years and in inside sales and outside sales capacity for the past 16. This extensive experience allows Jason to have an abundance of knowledge and experience in the inside sales realm. It also is what most attracts him most to the AA-ISP group. Ability to relate to a wide variety of individuals, communication abilities and overall perspective of the business are attributes that allow Jason to be a strong role model in this industry. Jason’s key passion is his drive to get the most out of the people he works with, as well as optimize sales results thru continual learning and training. Jason’s teams have been Top performing groups and show year over year growth each quarter and year. Jason has been a recipient of Convergys Client Award, not to mention numerous quarterly top performance awards for Quota and Results. Jason also holds a Bachelors degree from UW Stevens Point in Marketing and Business Administration, with a minor in Sociology. Jason is married to his heaven sent wife Melissa and has 1 son. Jason also enjoys golf, attending Packer games and spending time with family and friends. 2 cats are also in the family, but looking for the upgrade to dog soon.
Chapter Content Officer:
Schwabe North America - Region Manager- Inside Team
IFS - Marketing & Business Development Manager
NY-NJ-CT Chapter Information
Edward Linde II
IBM - Senior Marketing Manager
Edward L. Linde II is a Senior Marketing Manager at ibm.com. His responsibilities include managing a team of 16 professionals that build web assets to support the ibm.com sales channel and to support organic web visitors. His team also designs and executes marketing promotions across all channels and merchandises these promotions along with standard offerings on interactive web properties and leverages organic search to drive business results. His strategic focus for 2011 and beyond is to build and execute a Digital Sales Eminence Program within ibm.com that address the needs of sellers while integrating against IBM's mainstream marketing program framework and sales enablement processes and adopting web 2.0 techniques.
Ed has twenty years of intensive direct marketing experience in traditional and digital techniques and media. Prior to that, Ed held various positions in marketing management and field sales at IBM and AT&T.
Ed Linde is a practitioner of data-driven marketing decision making. This approach focuses on using analytic data and customer needs to derive the marketing strategy and the tactical execution plan.
Ed holds an M.B.A in Marketing from Binghamton University and a B.S. in Business Administration from Marist College. He is a member of AA-ISP, DMIX, the AMA, the DMA and the PMA. He is also a Scoutmaster and a passionate fine art black and white photographer focusing on the changing visual and social landscape of America.
Chapter Vice President:
Dialing for Dollars - President
Direct Ventures, Inc. - President
DialAmerica - Director Business Development
Orange County, CA Chapter Information
HireRight - Director of Sales
Dionne Mischler is a positive, results-driven, and creative individual with proven success in balancing operational objectives and business growth while achieving client satisfaction. She offers more than 15 years progressive business development and operations experience with startup companies, corporations and non-profit trade associations. Her hands-on management style and strong leadership enhance all workplace environments.
Velocify - VP of Marketing
Chapter Vice President:
Kareo - VP of Sales
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AA-ISP OC Chapter: Prospecting - Do you know how? Really.
When: May 8, 2014, 4:30 pm
AA-ISP OC Chapter: (Inaugural)Talent Roundtable
When: May 14, 2014, 7:30 am
AA-ISP OC Sales Leadership Roundtable - Prospecting and Productivity
When: May 15, 2014, 8:00 am
Oregon (Portland) Chapter Information
Perka - Director of Sales
John is an Inside Sales Manager bringing over over fifteen years experience to his role as Chapter President. He is extremely enthusiastic and the local chapter will provide an excellent resource for regional Inside Sales Professionals. John's background is in Fast-track sales and customer service environments.
John has a proven track record of exceeding quotas, prospecting and closing new clientele, and effectively leading an organized team of professionals. He continually is able to foster team development through inspiring, mentoring and training sales teams to exceed company objectives.
John's commitment to performance management and sales process improvements can be attributed to both a growing productivity and profitability gain. John's professional background includes, but is not limited to, sales & customer service leadership roles as Product Sales Manager at Nautilus Inc and Inside Sales/ Customer Relations Manager at NTP Distribution and began his sales career at Sprint. John is known for his ability to build partnerships with his customers and instills this approach in his sales teams. During his tenure at Nautilus, he was instrumental in developing a Sales methodology practiced by New sales associates company wide. John holds a Bachelor of Arts degree from University of Pittsburgh.
John's commitment is to bring other regional professionals together to share challenges and learn from each other.
Ottawa Chapter Information
Halogen Software - Manager of Sales Research and Lead Qualification
Rob is an inspired sales leader who has been living, growing and learning in the sales profession for the past 19 years. Inspired by his first mentor who taught him that sales, at its foundation, is as simple as having a genuine and infinite curiosity about people, Rob has been applying that mantra to successful ventures in HR Consulting, Telecom, Corporate Training and currently Strategic Talent Management. Rob has committed himself fully to professional sales as a career and his passion for the craft is obvious to all who work with him.
Klocwork - Director of North American Sales
Adrian is a results driven sales leader with over 10 years of experience in various Account Management and Sales Leadership roles. For the past 3 years he has been leading Klocwork Inc's North American Sales organization. He is passionate about team building and enjoys working with teammates who are driven to continuously grow and improve their skills.
Philadelphia Chapter Information
NeTel Partners - Partner
Pete Magliocco has been in Sales for most of his adult life. After helping to support himself as a bartender and server while attending Drexel University. Pete has been in sales for the past 10 years. After graduation in 2003, Pete joined a young niche firm that specialized in technology and telecom lead generation and demand creation as an Account Executive. He was a consistent performer achieving rates of between 100-200 inside sales calls a day. The firm was an outsourced inside sales call center. This was his foray into the world of inside sales and marketing, business development, and sales. Pete was working directly with firms like Microsoft, SAP, Sun Microsystems and Unisys. The technology and sales training offered by these blue chip corporations was unmatched and ignited his passion for this business. Pete then wanted to purchase his first home. He obtained his PA Realtor license in order to save money on the purchase price. He then found that people were receptive to his knowledge and closing skills. He worked with Long & Foster and quickly rose to the top of the sales board. Pete conducted email and web marketing to help drive his inbound sales leads and then and become a top producer. Circling back to his earlier passion for technology sales, Pete is now the Managing Partner of NetTel Partners, a highly sought after Technology and Telecom lead generation and appointment setting firm with offices in Center City. Pete has been a part of NetTel since its inception in 2008. In four short years NetTel has come to the attention of some of the giants in American technology and now has direct relations with companies like Avaya, NetApp, Juniper Networks, to name a few. Under Pete's leadership, NetTel emphasizes the production of a REAL OPPORTUNITIES for its clients. NetTel uncovers sales opportunities and packages them for our manufacturing partners, channel marketing partners, and marketing firms that sell into North America (Canada included). We have recently begun to expand in to South America. Pete has implanted various motivational mechanisms, best practices for inside sales, and ways to increase effectiveness and occurrence for the pre-qualified sales meeting that we generate for our clients. We have the infrastructure, training and knowledge methods, and motivational tools that make NetTel an emerging industry leader. NetTel continues to seek out the best methods to successfully run the inside sales teams of the future as technology is transforming the way we all do business.
Chapter Social Media:
NetTel Partners - Director of Client Services
Chapter Vice President:
PC Helps Support, LLC - VP of Sales
NextDocs - Inside Sales Representative
PC Helps Support, LLC - Manager of Sales
Phoenix Chapter Information
Factor 8 Sales Training - Founder
A fifteen-year veteran of the inside sales industry, Lauren has launched and grown hundreds of inside sales teams throughout the Americas, Europe, and Asia. With experience as a Sales Leader and Training Leader for companies like SAP, IBM, and Teletech, she speaks the languages of both sales and training. This has helped her and her Factor 8 team achieve amazing client results such as $11M in new pipeline, 120% increase in leads passed, 250% spike in contact rate, and a 5X increase in returned voicemails – all before the sales training workshop was over! In the “Sales Breakthroughs” program, sales executives integrate our proven methodologies with their own product and customer bases and immediately go to the floor and apply these new skills on the phones –while the Factor 8 coaches help them perfect their messaging & delivery. That’s why 100% of Factor 8’s clients boast immediate ROI and Factor 8 remains a 100% referral business. Lauren lives in Phoenix, AZ with her husband and business partner Steve, their two baby boys, and four beloved pets. "I love connecting Inside Sales Professionals in the Valley. If you have questions, are looking for great talent, or need information about our industry, please join our chapter or contact me personally. It is my pleasure to serve you!"
Unleash Your Sales DNA - President
Jeffrie's mission is to help inside sales organizations hire people who WILL sell and who WON'T quit. She is a sales behavior specialist, President of Unleash Your Sales DNA and licensee for Sales Call Reluctance assessments and training in North America. And she is author of Straight to Great: The Sales Manager's Field Guide. Besides her hiring and retention focus, she uses the Call Reluctance Assessment to diagnose behavioral issues and solutions in organizations, and analyzes which behaviors are critical in hiring for her clients' success. And she doesn't forget to help the sales managers drive high ROI behaviors - they are a critical part of the success equation. Jeffrie has walked in the shoes of her clients. Before founding her company, Jeffrie was an executive in both sales and marketing at USWEST, now CenturyLink. She led inside sales groups covering three states and seven centers, co-founded a leading-edge inside sales channel, restructured the compensation programs to drive both quality and quantity simultaneously, and led the development of an interactive sales training program to teach soft skills that drive hard sales.
Chapter Vice President:
CDW - Area Sales Director, West
Pittsburgh Chapter Information
ERT - Business Development Associate
Monica Venturella currently serves as a Business Development Associate for ERT, the industry leader providing centralized cardiac safety, respiratory services, suicide risk monitoring and electronic Clinical Outcome Assessments to pharmaceutical clinical researchers. Experienced in both inside and field sales and sales leadership, Monica is skilled at marketing, lead generation, training, as well as general sales support. Monica is a top-performing sales professional who consistently exceeds quota, is an effective leader and communicator driving increased lead generation by educating customer base on solutions/services.
Chapter Vice President:
Bayer Healthcare Medical Care - Service Account Manager
Raleigh - RTP Chapter Information
- Global Director of Inside Sales
Every day, as a Global Director of Inside Sales for Prometheus Group Prometheus Group, Gary sees firsthand, the challenges of our profession and he is dedicated to helping not only overcome them but to turn them into advantages. He brings this knowledge, perspective, and commitment to the role of Chapter President. Gary has held management positions in a number of software companies throughout his career.
Gary is a dynamic Sales Executive with extensive experience establishing national and international channel partners and resellers. Proven success in developing, building and training outside and inside sales organizations.
Successfully developed and implemented new product sales programs and developed and implemented distribution channels for specialty high tech product lines. Proven ability to hire, train and motivate high performance sales teams. A reputation as a strong leader capable of motivating others to maximize productivity.
Gary's vision to grow the Raleigh-Durham Chapter into one of the most popular AA-ISP Chapters in the nation.
Roanoke-Blacksburg Chapter Information
Qualtrax - Inside Sales Manager
Inside Sales Manager/Channel Development Manager for Qualtrax, Inc. January 2011 to present. Previously employed with CCS-Inc. (Parent Company to Qualtrax) in the following roles: Sales Coordinator, Channel Manager, Inside Sales/Business Development since June, 2004. Attained CISP Certification December, 2011 Bachelor’s of Business Administration – Management – American National University – 2011; Masters of Business Administration – American National University –graduation 2014. Married to Rick for 23 years. Sons Benjamin and Christopher.
Optical Cable Corp. - Director Inside Sales
Pam Flory is currently serving as Director of Inside Sales for Optical Cable Corporation. She is a results oriented sales leader who has extensive experience in the inside sales arena. Her primary focus is on her teams. She knows if they are supported with the right tools and training and then acknowledged for their work on their corporate and personal goals they will be successful. Her strengths are corporate startups and the improvement of weak teams. Her current teams are often recognized as the best in the industry by many of her customers. Pam’s personal relationship with her teams and her capacity for strategic thinking and quick turnaround has proven to be a real key to her and her teams successes.
Salt Lake City Chapter Information
InsideSales.com - Vice President of Sales
Michael Critchfield currently serves as Vice President of Sales at InsideSales.com, a leading provider of sales automation technology. Prior to this Michael served as Chief Operating Officer and Vice President of Sales and Marketing at Velosum Inc., and as Vice President of Sales for Arkona Inc, acquired by DealerTrack Holdings Inc., in 2007. Michael began his career in front-running technology companies such as WordPerfect, Novell, Corel, Vinca, Legato, and Manage.com. His primary focus was to master technology as he filled roles in service and post-sales capacities. He has used his understanding of technology to leverage and manage teams of sales people to help them exceed their plans. Michael also served in the U.S. Army and Utah National Guard with a background in Logistics and Counter Intelligence.
San Diego Chapter Information
"Antarctic Mike" Pierce
A-1 Search - Owner
“ANTARCTIC MIKE” PIERCE Antarctic Mike works with organizations that want to find, condition and keep the very best performing people. Mike speaks professionally to leadership teams, sales organizations and professional associations on this subject. How Mike illustrates and drives these points home is what makes his programs different, as everything is delivered via stories from Antarctic history. These stories, plus the story of his Antarctic adventures sets the stage for a very engaging and effective program. His 15-year track record of selling success in the sales recruitment business make the application of the points to the real world very applicable to businesses. In Jan 2006, Mike became one of just twelve people to have run a marathon on the Antarctic continent; 11 months later he returned to Antarctica to become the first American ever to complete the Antarctic Ultra Marathon, a grueling 100km. Since then Mike has completed winter marathons in Siberia, Mount Washington, and the Canadian Arctic. Mike also set world records for the longest Spin Bike at 120 continuous hours and the longest non-stop swim in a lap pool at 102km (65 miles). His stories have been featured on CNN, Sports Illustrated, Fox, ABC, CBS Early Show, ESPN, and many other national and international sources. Mike connects the drives of Antarctic history stories to business, leadership and sales principles. He works with organizations across the US and Canada, including MetLife, FedEx, Selling Power, California Moving and Storage Association, Helms Briscoe, Monterey County Convention & Visitors Bureau, MPI, The American Association of Inside Sales Professionals, Vistage International, Wharton School of Business, and many others. His programs are very unique and effective to engage sales people, leaders, and corporate executives, to understand how to build and maintain a strong sales force, recruit and retain top quality employees, and how to better engage their workforce. Mike holds his BA from the University of Colorado, Boulder in Marketing and resides in Encinitas, CA with his wife Angela.
Seattle Chapter Information
Heinz Marketing LLC - President
Matt brings more than 12 years of marketing, business development and sales experience from a variety of organizations, vertical industries and company sizes. His career has focused on delivering measurable results for his employers and clients in the way of greater sales, revenue growth, product success and customer loyalty.
Matt has held various positions at companies such as Microsoft, Weber Shandwick, Boeing, The Seattle Mariners, Market Leader and Verdiem. In 2007, Matt began Heinz Marketing to help clients focus their business on market and customer opportunities, then execute a plan to scale revenue and customer growth.
Matt lives in Kirkland, Washington with his wife Beth, daughter Clara, and a menagerie of animals (a dog, two cats, and six chickens).
You can read more from Matt on his blog, Matt on Marketing, follow him on Twitter, or check out his books on Amazon.com: Are You Selling Pants, Or Selling A Dream? & Move The Mouse & Make Millions!
Chapter Director of Marketing:
Heinz Marketing - jane of all trades
Silicon Valley Chapter Information
Andre David Anderson
NearBuy Systems - Sales Director
Andre Anderson has worked in various sales roles throughout his career, and is currently the President of the Silicon Valley Chapter. Building-out the inside sales team at AirWave Wireless/Aruba Networks ranks among Andre's professional highlights. His team, during a 3 year span (2008-2011), was tied to over $37M in sales. Since Aruba, Andre has run west coast professional services at ConnectAndSell, and managed corporate sales at ICIX, respectively. “Andre Anderson is a true Corporate Sales Leader and it is an honor to have him join the Silicon Valley Chapter to help continue the mission of the AA-ISP—advancing inside sales to the next level of productivity and professionalism,” stated Chad Burmeister, former President of the Silicon Valley Chapter. “The AA-ISP has grown to more than 30 regional chapters, and we’re thrilled to have Andre helping us to lead the Silicon Valley Chapter—one of our largest chapters in the country.” Bob Perkins, President of the AA-ISP. Andre resides in San Francisco and holds a Bachelor of Science degree in Political Science and History from Santa Clara University.
Chapter Vice President:
Achievers - Senior Director, Sales Development
Chapter Vice President:
Betts Recruiting - CEO
Morgan Stanley Smith Barney - Financial Advisor
WonderWorks Leadership Consulting - EVP of Business Development
CedarCone - VP of Sales & Services
LexisNexis - Sales Manager of New Business Sales
South Florida Chapter Information
Telemaximum Consultants - Principal Consultant
Dan has had a long and successful career within Inside Sales. As the principal partner for Telemaximum Telemarketing Consultants since 1997, he has aided all types of companies both big and small in their development, integration and enhancement of Inside Sales operations, while continually reducing their cost of sale and improving return on investment. As a South Florida chapter officer, he is enthusiastic and motivated to help build one of the largest and active chapters within the AA-ISP.
RezClick - Director of Sales & Marketing
Steve currently serves as Director of Sales & Marketing at RezClick, an online reservations and class booking system. An 18-year sales and marketing veteran, Steve first learned his trade selling floor cleaner over the phone and copiers door-to-door. He then served in a number of consultative selling roles including eight years in the sales training industry working with published thought-leaders including Neil Rackham (SPIN Selling�) and Tom Snyder (Escaping the Price-Driven Sale�). As a management professional, Steve has held a number of positions including VP of Marketing at Huthwaite, Director of Sales and Marketing at e-Bridge Interactive and Director of Sales at Bella Pictures. Steve has run both inside and outside sales teams and has developed a record of improving sales and marketing effectiveness and driving customer acquisition and revenue growth. Steve is a former Marine Corps infantry officer and combat veteran.
Chapter Event Coordinator :
Cloud Convergence Solutions - Cloud Convergence Sales Executive
South Sound Chapter Information
Vantage Communications - President
Roderick Roberts has been in inside sales, sales management, and business communications for over twenty years, and currently serves as President of Vantage Communications & Business Leads, a virtual call center serving the business-to-business market.
With both front-line inside sales, and sales management experience for such organizations as Comcast, Marriott International, Qwest, ADP, and Raymond James, in addition to a number of start-ups in the IT and business services industries, Roderick has a strong passion for excellence and best practices in lead generation, appointment setting, and customer contacts over the phone.
He is deeply committed to fostering more opportunities for growth, professional development, and long-term career success in inside sales, virtual call centers, and integrated business communication environments.
Southeast Louisiana Chapter Information
Pamlab - Inside Sales Marketing Manager
I began my career with Pamlab over 13 years ago as the first Inside Sales Representative. I helped to shape & grow our Inside Sales department to over 50 employees. I have had many roles as the department grew through the years, such as Supervisor, Trainer, Manager and District Manager. In my current position as Inside Sales Marketing Manager, I work with brand teams to develop website/e-mail programs, direct mailing programs and market research opportunities, for the development and implementation of Inside Sales marketing programs.
Southeast Michigan Chapter Information
Thomson Reuters - Sales Director
Rob has been an active proponent of Inside Sales for 18 years. Whether it has been as a frontline sales rep or in a leadership role, his focus has always been the efficiency that Inside Sales provides an organization. In his current role as Director for a Thomson Reuters inside sales team of 120 he has helped his business unit achieve continuous year over year increases in total performance. Rob has a Bachelor’s Degree from Kalamazoo College.
Thomson Reuters - Director, Sales myPay Solutions
Elena is a self-motivated, professional sales executive driven for results with a 20+ year record of achievement in the sales profession as a leader in various positions from direct inside sales, to systems design and sales management. Elena has a proven track record in team building, turnaround, operational efficiency and creative problem solving. She earned a bachelor’s degree in accounting from Wayne State University and is a non-practicing CPA.
Thomson Reuters - Sr. Director of Sales
Bryon is a determined innovator and forward thinking driver. He seeks to refine and further develop Inside Sales as a profession. He believes the world is changing faster than most companies can keep up but feels Inside Sales is the future. He has solid proven track record in team building, turnaround, operational efficiency and creative problem solving. He earned a bachelor’s degree in business administration from Eastern Michigan University.
Sri Lanka Chapter Information
HNB Assurance PLC - Manager - Sales Training and Development
Jehan, Practicing Marketer - Sri Lanka , the Sales Training and Development Manager of HNB Assurance PLC, has hands-on experience in Insurance sales, administration, Sales Training and Development for more than two decades. He was also a former hotelier and a popular journalist in two English National newspapers in Sri Lanka. At a time when Sales persons were less inclined towards pursuing career-related courses of study, Jehan was instrumental in getting a Memorandum Of Understanding (MOU) signed between the Sri Lanka Institute of Marketing (SLIM) and the company he works full-time - HNB Assurance PLC for the field force of the latter to follow job related courses of study at concessionary rates. To date more than 400 Sales persons have been fully or partly qualified due to this endeavor of his. A Member of the Chartered Insurance Institute (CII) - UK, Institute of Certified Professional Managers - Sri Lanka and Sri Lanka Institute of Marketing, Jehan is also a part-time lecturer of Sales Management of Colombo - IBP (an Accredited Centre of LCM-UK) Jehan who is a Certified Professional Marketer - Asia has carried-out business training for more than 5000 Sales persons locally. He is also an Associate Member of the Sri Lanka Institute of Training and Development. His Aim; To establish a truly faithful organisation working for the upliftment of the Sales fraternity.
Chapter Vice President:
HNB Assurance - Zonal Manager
Chapter Director of Marketing:
N & A Group - Head of Marketing
Chapter Director of Membership:
HNB Assurance PLC - Zonal Manager
Chapter Director of Sales Education:
HNB Assurance PLC - Zonal Manager
Chapter Officer - IT & Meeting:
HNB Assurance - Executive Trainer
Toronto Chapter Information
Independent Consultant - Inside Sales and Digital space
James Hall- Director of Inside Sales, Workopolis. A natural extrovert with over 20 years experience in inside sales and digital marketing. James has worked for some of the largest companies in Canada, Bank of Nova Scotia voted Global Bank of the year, Bell Canada, and the Toronto Sun (CANOE). James holds an MBA and BA in Economics from York University. James’ experience spans from in the trenches on the phones to management positions, to currently leading a multilayered Inside sales organization of managers, and over 30 inside sales reps. James has served on the Canadian Marketing Association’s digital council and enjoys opportunities to speak at conferences on the convergence of eCommerce and insides sales.
Sales for Life - Managing Partner
Turkey Chapter Information
Riverbed Technology - Inside Channel Manager
A Sales professional, a business development manager, a founder, an automotive expert and a technician, Ulas holds different industry experiences under one belt. He currently works as an Inside Channel Manager at Riverbed Technology. His previous assignments have taken him not only to the four corners of the United States and Europe, but also gave him the opportunity to work with industry professionals all around the world. He earned his Associate in Science in Computer Information Systems degree from Essex County College and his Bachelor of Science in Marketing degree from Kean University, New Jersey, US. He is also a drag racer and a downhill cyclist.
Twin Cities Manager Chapter Information
CPP North America, LLC - Manager Learning and Development
Laurie's is a longtime Inside sales leader who has dedicated her career to the advancement of the profession of Inside Sales and to the personal development of sales individuals. She brings that same commitment to her role as Upper Mid-West Chapter President. Laurie is active in the sales community, you can follow her on Laurie's blog.
Laurie has 30 years experience in sales and sales-management, training, coaching and consulting. As President for TeleMasters, Inc., she serves clients such as Securian, US Bancorp Investments, Thomson-Reuters, and Wells Fargo, Honeywell, Personnel Decisions, Capella University and several small manufacturers and distributors. Laurie also specializes in consulting and coaching for companies who are looking to start up or turn around their sales and customer service teams.
Laurie's goal is to utilize the Chapter to help drive the advancement of the profession of Inside Sales and to help individuals improve themselves and advance their careers.
Thomson Reuters - Inside Sales Manager
Jelena Tarbuk has been in inside sales for the past ten years, holding individual sales contributor and sales leadership roles. She is currently an Inside Sales Manager at Thomson Reuters, responsible for sales and retention of legal research products. She has experience in building and creating demand for innovative products, creating high performing inside sales teams, and developing lead generation and retention teams whose contributions had a significant impact on overall business performance results. Jelena was instrumental in building and leading a dedicated, high performing inside sales team for Findlaw, a leading provider of online advertising solutions for legal professionals. Jelena won the prestigious President’s Club performance award in 2009 and 2010 for her outstanding results. Jelena’s passion is growing inside sales and retention results, and promoting a culture of focus, dedication and excellence. Her dedication to the inside sales profession and AA-ISP organization has been very valuable, as she is constantly working with her professional network on membership and promotion of Twin Cities Leadership AA-ISP Chapter events. She is driven to elevate the Twin Cities Chapter to one of the largest and most active chapters within the AA-ISP community.
Chapter Vice President:
Wells Fargo - Manager - Internal Sales
Twin Cities Representative Chapter Information
Merrill DataSite - Regional Director
Brett has been involved in sales for over 5 years and currently holds the position of Regional Director (Inside Sales Representative) at Merrill DataSite in St. Paul, MN, where he works in conjunction with field sales covering the NYC territory. Prior to Merrill, he was a PGA Teaching Professional at GolfTEC where his duties included the sales and instruction of high-end golf improvement packages. Brett's goal for the new chapter is to provide an on-going educational and networking venue specifically for frontline, inside sales representatives.
UK - London Chapter Information
Misco UK Ltd - Regional Sales Director
With nearly 20 years Inside Sales experience Alex has a vast experience of working in & managing Inside Sales teams focusing on Account Management, New Business & Lead Generation. Alex has previously worked for Pipex Internet, the UK's first commercial ISP, setting up and leading their Inside Sales team and also managing the Inside Sales Operations team for Cisco covering Northern Europe.
Western NY Chapter Information
Toshiba Business Solutions - Aftermarket Manager
Deniz is a member of the Elite Leadership Team at Toshiba Business Solutions responsible for managing the Aftermarket and Lead Gen teams out of the Rochester, NY Office. Deniz is a seasoned manager with over 13 years of experience. He is skilled in converting Customer Service Operations into Inside Sales teams achieving optimum results. Deniz is a selling manager exceeding higher than industry standard margins for himself and his team. Deniz received his undergraduate and MBA degrees from St. John Fisher College. Deniz is looking forward to helping launch the Upstate NY chapter and bringing together professionals to share best practices and network.
Chapter Vice President:
Toshiba Business Solutions - Aftermarket Team Leader
Newly Formed Chapters: