Chapter President:

Sean Purcell

IBM - Business Unit Executive

Sean Purcell is a highly motivated hands-on and passionate inside sales executive with 20+ years in a Fortune 500 environment. Sean possesses a plethora of skills including executive management, sales(outside and inside), marketing, finance and operations. It is the combination of Sean's collective skills built over 20 years and his multinational work experience that were the building blocks to his insightful 'vision and strategy' capability. At the same time Sean is equally comfortable 'rolling up his sleeves' to do whatever it takes to implement a project or initiative - whether it was the start-up of the inside sales channel inside IBM, driving Integrated Marketing Communication programs into the North American and Latin American marketplaces or building/leading a team of 400+ inside sellers across 15+ European countries while on assignment in Dublin, Ireland.

Sean is looking to ensure the inside sales professionals in the Atlanta area have a knowledge base of best practices and can count on other members for assistance within the industry. Additionally, Sean wants to advance the profession of inside sales thru developing the next generation of inside sales rep and leaders. The Atlanta Chapter is fortunate to have such a committed, successful leader taking charge.

Chapter President:

Joe Brothers

HD Supply - Area Manager

Top-performing sales professional with award-winning excellence exceeding sales quotas, managing, training, and supporting teams, and driving organizational growth and profitability for small, midsize, and large companies. Effective leader, communicator and negotiator with talent for promoting new business. Possess expertise in B2B sales, rep development and training, key account management, trade show execution, direct sales and marketing, product training and placement.

Chapter Co-Presidents:

Trish Bertuzzi

The Bridge Group, Inc. - President

Trish has a long legacy in Inside Sales. After a number of years in the "trenches", Trish founded The Bridge Group with a mission to help technology companies build highly successful inside sales teams. Since founding The Bridge Group in 1998, Trish has been applying the knowledge she acquired through 20 years of business-to-business technology sales leadership to help Bridge Group clients build, evolve, and validate their inside sales strategies. As Boston Chapter President she leads one of the biggest and most active chapters.

Lori Richardson

Score More Sales - President

Lori founded Score More Sales in 2002 after many years in corporate sales, sales leadership, and corporate training with Fortune 500 companies. Her company works with technology and financial services organizations' inside sales teams on tactical ways to increase prospecting, grow the sales pipeline, and bring more deals to closure through training and coaching.

Chapter Co-Secretary :

Cindy Littlefield

The Bridge Group - Inside Sales Consultant

Janet Stucchi

The Bridge Group - Inside Sales Consultant

Chapter President:

Rob Welch

PCMall - Sales Manager

Rob Welch serves as a Senior Manager for PCM (PCMI), responsible for leading one of the most tenured sales organizations in the company. Rob is a seasoned manager, entering the technology space with industry leader Insight (NSIT). Rob has developed leading-edge collegiate and social media recruiting strategies, effective employee retention programs, and highly successful compensation/sales incentive initiatives. Rob has been recognized for building top line growth and profits in competitive markets. He is skilled at hiring, training and mentoring raw talent to achieve optimum results. Rob has a strong history of meeting sales objectives while achieving higher than industry standard margins for himself and his team. Rob received his undergraduate degree in Computer Information Systems from Western Michigan University and has an MBA in Marketing from Arizona State University.

Chapter Officer:

Parth Srinivasa

Valgen, Inc. - President

Tiffany McConnell

Calamos Investments LLC - Intermediary Channel Marketing Associate

Tamer Akture

ISI Telemanagement Solutions - Sales Director

George Iacullo

Westcon Convergence - Sr. Sales Director

Chapter Co-Presidents:

Diana Kempf

Convergys - Sr. Manager, B2B Specialty Ops

Diana Kempf is a results-focused professional with 25+ years of diversified experience and success in managing financials, sales, operations, and talent management with Convergys. Considered a hands-on leader with proven management track record with the demonstrated ability to meet and exceed operational metrics, motivate and direct employees, and identify & integrate core competencies into operations. She has extensive experience in start-up environments, managing on-going operations and building strong client and employee relationships. Diana is currently responsible for managing several inside sales Consumer Package Good programs which produce over $100M in revenues for her clients. Diana enjoys working with individuals as they hone their inside sales skills and plans to use the Cincinnati chapter to help drive the advancement of profession of inside sales in the Southwestern Ohio area. Diana attended the University of Cincinnati and is actively involved in several community activities which include serving on the committees of the annual Cincinnati Susan Komen Race for the Cure, Cincinnati's Thanksgiving Day Race, and Tri-State Volunteers. Diana has been on the Board of Directors of the Cintel Federal Credit Union since 2006 and is currently chairing its Personnel committee.

Steve Farfsing

ProspectStream, LLC - Partner

In twenty five years, Steve built a strong background in Marketing, Sales, Sales Training, and Management and led a large outbound call center focusing on outsourced lead generation. After many years, he decided to focus on consulting services and software tools to the market regarding lead generation and formed his own company, Revenue Stream Consulting, to deliver these services and technologies. He is now the primary "business architect" of Prospect Stream software and continues to deliver consulting services to a wide variety of industries and teaches a "Cold Call Boot Camp" to universities, business incubators, and corporations.

Chapter Membership Officer:

Colleen Carr

Convergys - Sales Manager

Alecia Spencer

Convergys - Sr. Manager of Operations

Jim Savage

Savage Marketing Company - President & Owner

Samuel Montrose

Convergys - Operations Manager

Chapter President:

Sean McNeeley

Park Place Technologies - Director, Service Operations

Sean McNeeley currently serves as the Director of Territory Sales at Park Place Technologies, a leading provider of hardware maintenance specializing in support for servers, storage and network devices throughout the equipment lifecycle. Experienced in both inside and outside direct sales and sales leadership, Sean is skilled at hiring, training, and developing high-performing sales teams. Sean received his undergraduate degree in Management from John Carroll University and has an Executive MBA from Baldwin Wallace University.

Chapter President:

Lori Joy

32 Solutions Ltd - Owner

Lori has a deep appreciation for Inside Sales professionals since working closely with some of the top inside sales organizations in Colorado is what helped her build her business. Lori is the Chief Talent Curator of 32 Solutions Ltd which provides companies an unorthodox resource for sales recruitment.

Lori has been in sales and recruiting for 14 years and describes herself as a natural-born salesperson �she had no choice in the matter. Lori is a Colorado native and graduated from the University of Colorado with her BA.

Lori is excited to help build the Colorado chapter and create a place for Inside Sales professionals to network and hear about best practices from their peers. Colorado has a high number of great sales organizations that have a wealth of knowledge to offer.

Chapter Officer:

Marjorie Allison

Marjorie S. Allison Consulting - Principal

Chad Bock

Zoll - Inside Sales Manager

Chapter President:

David Chwalik

Pearson Education - VP of Inside Sales

Dave is a 26-year sales veteran in the publishing industry. Following a consistent goal-achieving career as an outside sales representative, District Manager and Regional Manager, Dave was promoted in 2006 to Vice President of Inside Sales for Pearson Higher Education. Dave is responsible for five separate sales teams positioned in the academic channel as well as business and industry. Pearson is the world’s largest educational services provider offering both print and digital resources for students and instructors from preschool to university to continuing education to career ready professions. Given his experience with outside sales coupled with his successful inside tenure, Dave provides interesting and compelling sales insights while championing the professionalism and performance of inside sales. As a sales manager, one of his priorities has always been to promote a culture of candor, motivation and recognition. Dave’s desire is to help establish the Columbus Chapter as an active contributor to the Association’s mission as well as to grow the Columbus Chapter into one of the largest Chapters in the country.

Chapter Co-Presidents:

Debi Pizzica

FedEx Services - Director Inside Sales

Debi has been in Sales at FedEx for the last 13 years in various leadership roles. Three years ago she came back to the Inside Sales organization as Director. Her passion for developing people, her enthusiasm and drive make her a dynamic leader. Attending the AA-ISP leadership summit inspired her to get a chapter started in Dallas.

Debi Pizzica began her career at Fedex as an RPS Account Executive in Southern California in May of 1997. Prior to joining RPS she worked with Avon Products in various management positions including transportation management. Debi earned a B.A. degree from the University of California at Santa Barbara and also earned an MBA from Pepperdine University.

Debi is excited to get the Chapter started to provide an excellent networking opportunity for other companies with Inside Sales organizations in the DFW metroplex.

Gayla Harris

AchieveGlobal - VP Inside Sales

Chapter Officer:

Marcheta Gardner

IBM - BCRS Sales Mgr - East

Abiel Medina

FPX - Director Inside Sales & Market Development

Tim Waters

PeopleAnswers, Inc. - Regional VP West Coast

Chapter President:

Ivan Gomez

Echo360 - Senior Manager, Global Inside Sales

Ivan Gomez is an experienced and successful Inside Sales Manager and Business Development leader with over 15 years of experience in the areas of lead generation, business development, lead flow process, performance management, coaching and motivating. His experience include top companies like Compuware, QlikTech, Rosetta Stone and Echo360, with both Local and international success. With laser focus approach to results, Ivan has created top performing teams. As a Chapter President, Ivan has devoted his spare time to the growth and expansion of the DC Chapter, attracting with the involvement of key speaker such as Steve Richard from Vorsight, Tom Snyder from TeamVisibility, Matt Dixon, Author of the book The Challenger Sale, and Doug Moran, former CIO of CapitalOne, and author of the book If you Will Lead. Ivan is responsible for Global Sales at Echo360 a leader Software Technology Company Headquarter in Northern Virginia. At Echo Ivan is responsible for inbound team, lead generation and inside sales teams. Ivan holds a B.S degree in Marketing from Southern New Hampshire University, and a Masters of Business Administration (MBA) from the same school. In his spare time Ivan runs, bikes, and spends time with his wife and children in various swimming, scouting, and church and dance activities.

Chapter Director of Membership:

Melanie Moon

Qiagen - Associate Director-Inside Sales East

Liz Cho

EchoGlobe - CEO

Chapter President:

Michael Halper

SalesScripter.com - Founder and CEO

Michael Halper, author of The Cold Calling Equation - PROBLEM SOLVED and creator of salesscripter.com, has spent the past twenty years working on the front lines in sales, customer service, marketing, and business development roles. During this period, he has just about seen everything in terms of what to do and what not to do when it comes to establishing and maintaining clients and building businesses. During his career, Michael has had the opportunity to acquire broad industry experience by working in a vast array of industries including technology, oil and gas, retail, hospitality, manufacturing, education, healthcare, professional services, and government. In addition, he has interfaced and navigated all functional departments of organizations by selling to executives, finance, HR, IT, and operations. This enables Michael to have a well-rounded knowledge base of the marketplace and know how to help connect sellers with their target buyers. Supporting Michael's real world experience is a strong educational background including a BBA in Marketing, an MBA in Management, a Graduate Certificate in Executive Coaching, and Michael is currently working on a Masters of Science in Organizational Behavior at the University of Texas at Dallas. Michael is also a certified professional coach currently holding an ICF Associate Certified Coach credential. Today, Michael is pursuing one of his internal passions of helping businesses get to the next level and is the founder and the managing director of Launch Pad Solutions, LLC, a consulting and services firm that works with small to medium businesses to drive improvements in sales revenue.

Chapter Membership Development:

Craig Klein

SalesNexus -

Edwin Rivera

Transformation Enzyme Corp. - Director of Sales

Chapter President:

Kiran Upadhya

Unee Solutions Inc - CEO

Kiran is a seasoned senior executive with over 9 years of experience with multi-nationals, he is responsible for setting the overall strategy and vision for the company. Kiran comes with vast experience in strategic planning and execution, knowledge of contracting, negotiating, and management. His key role is to develop a strategic plan to advance the company's mission and objectives and to promote revenue, profitability, and growth as an organization. Kiran holds a Bachelor of Commerce from Bangalore University

Chapter President:

Jennifer Vance

LeadJen - President

Jenny brings excitement and passion to her role as Indianapolis Chapter President. Jenny has over 10 years of experience in helping companies market their products and services. That experience helped Jenny develop a set of best practices for outbound marketing, inside sales, appointment setting and lead nurturing. Under her leadership, LeadJen works with B2B companies across North America, Europe and Australia seeking to improve their marketing programs and develop successful sales leads. Jenny joined LeadJen from NoInk Communications (acquired by Everypath, Inc.) where she served as the Director of Marketing and Inside Sales. Prior to NoInk, Jenny served in numerous marketing and inside sales roles at Aprimo, Incorporated. Jenny has a B.A. in Economics from DePauw University where she participated in the Management Fellows Entrepreneurial Honors program. Jenny’s goal is to make the Indianapolis chapter a resource for others to come together and share their challenges and to learn.

Chapter President:

Andre Michael Andersen

VMware - Senior Inside Sales Manager

Andre started in sales back in 1990 and since then he knew that sales was his call. He has a strong passion for sales, but an even stronger passion for people management. Andre has been a manager since 2004 and most of that time within inside sales for some of the biggest international companies within IT. His leadership is colored by a charismatic and enthusiastic personality

Chapter Co-Presidents:

Dan OReilly

Archer Foundation - Director of Lead Generation and Sales Operations

Dan has more than 20 years of experience in sales, interactive marketing and management. While working for a small telecommunication company in Overland Park in 1995, Dan pitched the idea of starting an inside sales team focused on winning back previously lost customers. The small team of 3 surpassed all expectation and quickly became the company's most profitable channel. Since then, Dan spent just over 5 years managing an inside sales team with Sprint as well as almost 5 years managing a hybrid inside/outside sales team for an Interactive Marketing company. As a member of the Archer Foundation, Dan O'Reilly consults with incubator companies who are looking to define their sales process, go-to-market strategy and nurturing programs for retaining clients. Dan is certified in landing page development as well as email marketing and spam law compliance. Dan has delivered presentations on email marketing best practices and has taught classes on interactive marketing tactics.

Mark Scheinkoenig

FireMon - Inside Sales Manager

Mark is a high-energy, passionate sales professional who has held sales management, inside sales, and outside sales positions over the past 15 years in various industries, including software, telecom, and office technology. Over the past 5 years, Mark has started and developed Inside Sales teams with two different software companies in the KC-area- Archer Technologies, (which was acquired by EMC) and FireMon. Highlights include managing a team of 4 Inside Sales reps in 2010 that closed a combined $8.3 million in new business including individual opportunities that reached over $500K. Mark's focus has primarily been Fortune 1000 companies with an emphasis on new business acquisition, however, he has also managed lead generation efforts as well as sales support activities in a hybrid model with outside sales. Mark holds a B.B.A. in Marketing from the University of Wisconsin-Whitewater.

Chapter President:

Chris Basile

Cox Business - Inside Sales Manager

Chris Basile is a successful, results-driven sales leader with 14+ years of call center management experience, and very excited to launch the new AA-ISP Las Vegas Chapter. In March of 2012 Chris joined Cox Communications to lead the new Cox Business Outbound calling initiative. The primary focus of the of department is to drive acquisition of new small and medium business accounts through outbound telesales, networking, and other sales activities that drive continued growth of Cox Business products and services in the Las Vegas Market.

Prior to joining Cox, Chris has held key strategic leadership positions with Direct Alliance Corporation (BPO), and Insight Enterprises (IT Reseller), leading high performance sales teams in the B2B and B2C market space. During his tenure with these organizations, Chris was responsible for developing, launching and managing sales effectiveness within multiple programs for well-known companies that include IBM, HP, Computer Associates, AT&T, Best Buy, and Google. Strong leadership expertise of inside sales with a focus on both account acquisition and retention through service delivery models that include Inbound, Outbound, Lead Gen, Customer Service/Experience, and Service to Sales Hybrid roles. Chris possesses experience in leading large strategic business programs with a proven track record of facilitating change during difficult and/or unstable times, while maximizing results and high levels of ROI for his clients. Chris' industry and leadership expertise, along with his passion for employee development and recognition in a number of inside sales environments makes him the perfect person to head up the new Las Vegas Chapter of the AA-ISP.

Chapter Vice President:

Monique Daniels

Cox Business - Retention Sales Manager

Chapter President:

Kevin Gaither

uSamp, Inc. - VP of Inside Sales

Kevin Gaither is a highly motivated, hands-on sales executive with a 15+ year track record of consistently exceeding sales goals, working hard, and building highly motivated, productive inside sales teams. He is a self-starter who possesses a 'big picture' perspective and is willing to 'roll up his sleeves' and do whatever it takes to get the job done and who thrives in early stage, fast-paced companies. Kevin Gaither possesses a proven ability to recruit, hire, train, retain and develop top-ranked sales teams by clearly articulating objectives using analytical, pragmatic thinking, reference to facts and best practices.

Chapter President:

Cole Proper

PowerCandidate, LLC - Managing Director

Cole serves as the managing director for PowerCandidate, a company that provides job search advice to sales, marketing, finance and customer service professionals. He is the creator of ResumeActivator, a resume optimization program based on guidance from HR professionals to CEOs. Prior to PowerCandidate, Cole spent 12 years in the business process outsourcing (BPO) industry, serving in positions ranging from sales supervisor to vice president of business development. He has designed, optimized and managed inside sales programs that range in complexity from single call sales cycles to highly consultative engagements. During the past eight years, he focused on helping mid-size to Fortune 50 companies maximize revenue and customer loyalty through their inside sales and customer service centers. Cole is a graduate of Illinois State University, where he earned his BS in marketing with a concentration in professional sales and sales management. He has been a contributing writer in Professional Selling: A trust based approach and authored Aligning Sales Force Responsibilities with Growth Goals: Four Sales Support Models to Maximize Performance.

Chapter President:

Tonya Bryant

Celgene - Sr. Manager

Tonya is excited to bring more than 17 years of Inside Sales experience to her role as President of the NJ Chapter. In her current role as Sr. Manager Inside Sales and Customer Service at LifebankUSA, Tonya leads a group of Inside Sales professionals who use a consultative approach to sell directly to consumers.

Previously Tonya worked in the role of Inside Sales Manager for Weichert Realtors and Quality Assurance Coordinator for Cendant Corporation. In her current and previous roles, Tonya has utilized her extensive call center management experience to develop call monitoring criteria for coaching and mentoring Inside Sales representatives. She has excelled at building successful inside sales teams and developing incentive programs that have propelled those teams to exceed corporate objectives. Tonya holds a Bachelor of Arts degree in Psychology from The College of Saint Elizabeth.

Tonya enjoys her involvement with the New Jersey chapter as she believes it provides a unique forum for area Inside Sales professionals to network, share best practices and develop skills to advance their careers.

Chapter Co-Presidents:

Eric Maloney

Convergys - Sr. Sales Manager

Eric has a natural desire for learning and questioning the business thoughts of the day. This has led Eric to be a co-founder and President of the Northeast Wisconsin sales chapter. Eric has been involved in the Inside Sales world for 9 years, serving as Sales Professional, Sales Lead, Sales Manager, and his current role of Sr. Sales Manager. Industries within Inside Sales Eric has been involved in are SMB, Public Sector, Service Provider, and international. In his current role, Eric is responsible for managing $400M + in annual revenues and achieved 118% to plan in 2010. Eric is responsible for client interactions, forecasting, sales development, and strategy. Eric offers a passion for the business environment, especially to the inside sales discipline. He also offers thought leadership on a variety of topics such as customers needs, and benefits. Eric holds a B.A. and M.B.A from the University of Wisconsin Oshkosh. Eric's vision is to make the Northeast Wisconsin chapter an interactive and fun environment bringing like minded individuals together.

Jason Harmon

Convergys - Sr. Operations

Jason Harmon has been with Convergys since 1997. He has been in a sales leadership role for the past 10 years and in inside sales and outside sales capacity for the past 16. This extensive experience allows Jason to have an abundance of knowledge and experience in the inside sales realm. It also is what most attracts him most to the AA-ISP group. Ability to relate to a wide variety of individuals, communication abilities and overall perspective of the business are attributes that allow Jason to be a strong role model in this industry. Jason’s key passion is his drive to get the most out of the people he works with, as well as optimize sales results thru continual learning and training. Jason’s teams have been Top performing groups and show year over year growth each quarter and year. Jason has been a recipient of Convergys Client Award, not to mention numerous quarterly top performance awards for Quota and Results. Jason also holds a Bachelors degree from UW Stevens Point in Marketing and Business Administration, with a minor in Sociology. Jason is married to his heaven sent wife Melissa and has 1 son. Jason also enjoys golf, attending Packer games and spending time with family and friends. 2 cats are also in the family, but looking for the upgrade to dog soon.

Chapter Officer:

Stacey Seedorf

Schwabe North America - Region Manager- Inside Team

Elaine Wimberly

IFS - Marketing & Business Development Manager

Chapter President:

Edward Linde II

IBM - Senior Marketing Manager

Edward L. Linde II is a Senior Marketing Manager at ibm.com. His responsibilities include managing a team of 16 professionals that build web assets to support the ibm.com sales channel and to support organic web visitors. His team also designs and executes marketing promotions across all channels and merchandises these promotions along with standard offerings on interactive web properties and leverages organic search to drive business results. His strategic focus for 2011 and beyond is to build and execute a Digital Sales Eminence Program within ibm.com that address the needs of sellers while integrating against IBM�s mainstream marketing program framework and sales enablement processes and adopting web 2.0 techniques. Ed has twenty years of intensive direct marketing experience in traditional and digital techniques and media. Prior to that, Ed held various positions in marketing management and field sales at IBM and AT&T. Ed Linde is a practitioner of data-driven marketing decision making. This approach focuses on using analytic data and customer needs to derive the marketing strategy and the tactical execution plan. Ed holds an M.B.A in Marketing from Binghamton University and a B.S. in Business Administration from Marist College. He is a member of AA-ISP, DMIX, the AMA, the DMA and the PMA. He is also a Scoutmaster and a passionate fine art black and white photographer focusing on the changing visual and social landscape of America.

Chapter Officer:

Stefany Koslow

Dialing for Dollars - President

Barry Sideroff

Direct Ventures, Inc. - President

Chapter President:

Dionne Mischler

Sage - Director of Telesales

Dionne Mischler is a positive, results-driven, and creative individual with proven success in balancing operational objectives and business growth while achieving client satisfaction. She offers more than 13 years progressive business development and operations experience with startup companies, corporations and non-profit trade associations. Her proactive management style and strong leadership enhance all workplace environments. A capability of strategic thinking is proven by a record of creating outstanding working relationships in order to achieve goals. For the last three and a half years, she has worked at Neudesic in Irvine, CA, first as the Inside Sales Manager and most recently as the Inside Sales Director. While at Neudesic, she has grown the team to five revenue producing individuals and has influenced more than 11 million dollars over the last three years. They have truly provided value to Neudesic and to their customers through engaging in best practices and always asking, “what’s in it for the customer?”. Neudesic is a Microsoft Gold Certified and Managed Partner with a proven track record of providing reliable, effective solutions based on Microsoft’s technology platform. Neudesic's technical and industry expertise empower enterprises to enhance their technological capacity and respond to business opportunities with a greater level of efficiency.

Chapter President:

John Whitted

Perka - Director of Sales

John is an Inside Sales Manager bringing over over fifteen years experience to his role as Chapter President. He is extremely enthusiastic and the local chapter will provide an excellent resource for regional Inside Sales Professionals. John's background is in Fast-track sales and customer service environments.

John has a proven track record of exceeding quotas, prospecting and closing new clientele, and effectively leading an organized team of professionals. He continually is able to foster team development through inspiring, mentoring and training sales teams to exceed company objectives.

John's commitment to performance management and sales process improvements can be attributed to both a growing productivity and profitability gain. John's professional background includes, but is not limited to, sales & customer service leadership roles as Product Sales Manager at Nautilus Inc and Inside Sales/ Customer Relations Manager at NTP Distribution and began his sales career at Sprint. John is known for his ability to build partnerships with his customers and instills this approach in his sales teams. During his tenure at Nautilus, he was instrumental in developing a Sales methodology practiced by New sales associates company wide. John holds a Bachelor of Arts degree from University of Pittsburgh.

John's commitment is to bring other regional professionals together to share challenges and learn from each other.

Chapter President:

Pete Magliocco

NeTel Partners - Partner

Pete Magliocco has been in Sales for most of his adult life. After helping to support himself as a bartender and server while attending Drexel University. Pete has been in sales for the past 10 years. After graduation in 2003, Pete joined a young niche firm that specialized in technology and telecom lead generation and demand creation as an Account Executive. He was a consistent performer achieving rates of between 100-200 inside sales calls a day. The firm was an outsourced inside sales call center. This was his foray into the world of inside sales and marketing, business development, and sales. Pete was working directly with firms like Microsoft, SAP, Sun Microsystems and Unisys. The technology and sales training offered by these blue chip corporations was unmatched and ignited his passion for this business. Pete then wanted to purchase his first home. He obtained his PA Realtor license in order to save money on the purchase price. He then found that people were receptive to his knowledge and closing skills. He worked with Long & Foster and quickly rose to the top of the sales board. Pete conducted email and web marketing to help drive his inbound sales leads and then and become a top producer. Circling back to his earlier passion for technology sales, Pete is now the Managing Partner of NetTel Partners, a highly sought after Technology and Telecom lead generation and appointment setting firm with offices in Center City. Pete has been a part of NetTel since its inception in 2008. In four short years NetTel has come to the attention of some of the giants in American technology and now has direct relations with companies like Avaya, NetApp, Juniper Networks, to name a few. Under Pete's leadership, NetTel emphasizes the production of a REAL OPPORTUNITIES for its clients. NetTel uncovers sales opportunities and packages them for our manufacturing partners, channel marketing partners, and marketing firms that sell into North America (Canada included). We have recently begun to expand in to South America. Pete has implanted various motivational mechanisms, best practices for inside sales, and ways to increase effectiveness and occurrence for the pre-qualified sales meeting that we generate for our clients. We have the infrastructure, training and knowledge methods, and motivational tools that make NetTel an emerging industry leader. NetTel continues to seek out the best methods to successfully run the inside sales teams of the future as technology is transforming the way we all do business.

Chapter Officer:

Alex Turner

NetTel Partners - Director of Client Services

Chapter Co-Presidents:

Lauren Bailey

Factor 8 Sales Training - Founder

A fifteen-year veteran of the inside sales industry, Lauren has launched and grown hundreds of inside sales teams throughout the Americas, Europe, and Asia. With experience as a Sales Leader and Training Leader for companies like SAP, IBM, and Teletech, she speaks the languages of both sales and training. This has helped her and her Factor 8 team achieve amazing client results such as $11M in new pipeline, 120% increase in leads passed, 250% spike in contact rate, and a 5X increase in returned voicemails – all before the sales training workshop was over! In the “Sales Breakthroughs” program, sales executives integrate our proven methodologies with their own product and customer bases and immediately go to the floor and apply these new skills on the phones –while the Factor 8 coaches help them perfect their messaging & delivery. That’s why 100% of Factor 8’s clients boast immediate ROI and Factor 8 remains a 100% referral business. Lauren lives in Phoenix, AZ with her husband and business partner Steve, their two baby boys, and four beloved pets. "I love connecting Inside Sales Professionals in the Valley. If you have questions, are looking for great talent, or need information about our industry, please join our chapter or contact me personally. It is my pleasure to serve you!"

Jeffrie Story

Unleash Your Sales DNA - President

Jeffrie's mission is to help inside sales organizations hire people who WILL sell and who WON'T quit. She is a sales behavior specialist, President of Unleash Your Sales DNA and licensee for Sales Call Reluctance assessments and training in North America. And she is author of Straight to Great: The Sales Manager's Field Guide. Besides her hiring and retention focus, she uses the Call Reluctance Assessment to diagnose behavioral issues and solutions in organizations, and analyzes which behaviors are critical in hiring for her clients' success. And she doesn't forget to help the sales managers drive high ROI behaviors - they are a critical part of the success equation. Jeffrie has walked in the shoes of her clients. Before founding her company, Jeffrie was an executive in both sales and marketing at USWEST, now CenturyLink. She led inside sales groups covering three states and seven centers, co-founded a leading-edge inside sales channel, restructured the compensation programs to drive both quality and quantity simultaneously, and led the development of an interactive sales training program to teach soft skills that drive hard sales.

Chapter Vice President:

Brian Campbell

CDW - Area Sales Director, West

Chapter President:

Jodi Hilliard

J. Hilliard Co., LLC -

Jodi has 13 years of inside sales experience, 5 years as a manager. Currently, Jodi is self-employed with J. Hilliard Co., LLC working as a commissioned inside sales representative within the petroleum industry. Jodi�s previous employers include FedEx Services and Innospec, Inc.

Chapter Vice President:

James Sainato

Bayer HealthCare - Manager, Inside Sales

Chapter President:

Gary King

Prometheus Group - Global Director of Inside Sales

Every day, as a Global Director of Inside Sales for Prometheus Group Prometheus Group, Gary sees firsthand, the challenges of our profession and he is dedicated to helping not only overcome them but to turn them into advantages. He brings this knowledge, perspective, and commitment to the role of Chapter President. Gary has held management positions in a number of software companies throughout his career.

Gary is a dynamic Sales Executive with extensive experience establishing national and international channel partners and resellers. Proven success in developing, building and training outside and inside sales organizations.

Successfully developed and implemented new product sales programs and developed and implemented distribution channels for specialty high tech product lines. Proven ability to hire, train and motivate high performance sales teams. A reputation as a strong leader capable of motivating others to maximize productivity.

Gary's vision to grow the Raleigh-Durham Chapter into one of the most popular AA-ISP Chapters in the nation.

Chapter President:

Michael Critchfield

InsideSales.com - Vice President of Sales

Michael Critchfield currently serves as Vice President of Sales at InsideSales.com, a leading provider of sales automation technology. Prior to this Michael served as Chief Operating Officer and Vice President of Sales and Marketing at Velosum Inc., and as Vice President of Sales for Arkona Inc, acquired by DealerTrack Holdings Inc., in 2007. Michael began his career in front-running technology companies such as WordPerfect, Novell, Corel, Vinca, Legato, and Manage.com. His primary focus was to master technology as he filled roles in service and post-sales capacities. He has used his understanding of technology to leverage and manage teams of sales people to help them exceed their plans. Michael also served in the U.S. Army and Utah National Guard with a background in Logistics and Counter Intelligence.

Chapter President:

"Antarctic Mike" Pierce

A-1 Search - Owner

“ANTARCTIC MIKE” PIERCE Antarctic Mike works with organizations that want to find, condition and keep the very best performing people. Mike speaks professionally to leadership teams, sales organizations and professional associations on this subject. How Mike illustrates and drives these points home is what makes his programs different, as everything is delivered via stories from Antarctic history. These stories, plus the story of his Antarctic adventures sets the stage for a very engaging and effective program. His 15-year track record of selling success in the sales recruitment business make the application of the points to the real world very applicable to businesses. In Jan 2006, Mike became one of just twelve people to have run a marathon on the Antarctic continent; 11 months later he returned to Antarctica to become the first American ever to complete the Antarctic Ultra Marathon, a grueling 100km. Since then Mike has completed winter marathons in Siberia, Mount Washington, and the Canadian Arctic. Mike also set world records for the longest Spin Bike at 120 continuous hours and the longest non-stop swim in a lap pool at 102km (65 miles). His stories have been featured on CNN, Sports Illustrated, Fox, ABC, CBS Early Show, ESPN, and many other national and international sources. Mike connects the drives of Antarctic history stories to business, leadership and sales principles. He works with organizations across the US and Canada, including MetLife, FedEx, Selling Power, California Moving and Storage Association, Helms Briscoe, Monterey County Convention & Visitors Bureau, MPI, The American Association of Inside Sales Professionals, Vistage International, Wharton School of Business, and many others. His programs are very unique and effective to engage sales people, leaders, and corporate executives, to understand how to build and maintain a strong sales force, recruit and retain top quality employees, and how to better engage their workforce. Mike holds his BA from the University of Colorado, Boulder in Marketing and resides in Encinitas, CA with his wife Angela.

Chapter President:

Matt Heinz

Heinz Marketing LLC - President

Matt brings more than 12 years of marketing, business development and sales experience from a variety of organizations, vertical industries and company sizes. His career has focused on delivering measurable results for his employers and clients in the way of greater sales, revenue growth, product success and customer loyalty. Matt has held various positions at companies such as Microsoft, Weber Shandwick, Boeing, The Seattle Mariners, Market Leader and Verdiem. In 2007, Matt began Heinz Marketing to help clients focus their business on market and customer opportunities, then execute a plan to scale revenue and customer growth.

Matt lives in Kirkland, Washington with his wife Beth, daughter Clara, and a menagerie of animals (a dog, two cats, and six chickens).

You can read more from Matt on his blog, Matt on Marketing, follow him on Twitter, or check out his books on Amazon.com: Are You Selling Pants, Or Selling A Dream? & Move The Mouse & Make Millions!

Chapter Director of Marketing:

Erin Alvarez

Heinz Marketing - jane of all trades

Chapter Co-Presidents:

Andre David Anderson

NearBuy Systems - Sales Director

Andre Anderson has worked in various sales roles throughout his career, and is currently the co-President of the Silicon Valley Chapter. Building-out the inside sales team at AirWave Wireless/Aruba Networks ranks among Andre's professional highlights. His team, during a 3 year span (2008-2011), was tied to over $37M in sales. Since Aruba, Andre has run west coast professional services at ConnectAndSell, and managed corporate sales at ICIX, respectively. “Andre Anderson is a true Corporate Sales Leader and it is an honor to have him join the Silicon Valley Chapter to help continue the mission of the AA-ISP—advancing inside sales to the next level of productivity and professionalism,” stated Chad Burmeister, former President of the Silicon Valley Chapter. “The AA-ISP has grown to more than 30 regional chapters, and we’re thrilled to have Andre helping us to lead the Silicon Valley Chapter—one of our largest chapters in the country.” Bob Perkins, President of the AA-ISP. Andre resides in San Francisco and holds a Bachelor of Science degree in Political Science and History from Santa Clara University.

Brett Wallace

LinkedIn - Director of Sales

Brett Wallace is a Director of Sales at LinkedIn and also co-President of the Silicon Valley Chapter. Prior to joining LinkedIn, Wallace was the Vice President of Sales and Business Development for ZoomInfo. While at ZoomInfo, he reorganized the direct sales force and customer segmentation model to increase revenue over the last two years. Previously, Wallace spent nine years at Forrester Research, Inc. where he led new client acquisition as the Director of New Business. Wallace is incredibly passionate about winning the right way, empowering people to achieve their goals and finding simple levers to create revenue streams. Outside of work, he is also an accomplished artist with hundreds of clients across North America, including Suffolk University and Fidelity Investments. Wallace lives in the Bay Area with his wife and two children.

Chapter Officer:

Margaret Ryan

WonderWorks Leadership Consulting - EVP of Business Development

Ralph Barsi

InsideView - Corporate Sales Manager

Carolyn Betts

Betts Recruiting - CEO

Heidi Smith

Splunk - Sales Recruiter

Brian Franklin

Morgan Stanley Smith Barney - Financial Advisor

Chapter Co-Presidents:

Dan Cilley

Telemaximum Telemarketing Consultants - Vice President Sales Operations

Dan has had a long and successful career within Inside Sales. As the principal partner for Telemaximum Telemarketing Consultants since 1997, he has aided all types of companies both big and small in their development, integration and enhancement of Inside Sales operations, while continually reducing their cost of sale and improving return on investment. As a South Florida chapter officer, he is enthusiastic and motivated to help build one of the largest and active chapters within the AA-ISP.

Steve Warner

TeamVisibility - Director of Business Development

Steve currently serves as Director of Business Development at TeamVisibility, a young company that has developed an innovative cloud-based coaching and collaboration platform designed to rapidly accelerate performance improvement among inside sales and customer service organizations. Reporting directly to the founders, Steve plays a fundamental role in developing and executing sales strategies for the call center, business development and customer success teams. He is also responsible for developing the company's marketing plan and driving lead-generation. An 18-year sales and marketing veteran, Steve first learned his trade selling floor cleaner over the phone and copiers door-to-door. He then served in a number of consultative selling roles including eight years in the sales training industry working with published thought-leaders including Neil Rackham (SPIN Selling�) and Tom Snyder (Escaping the Price-Driven Sale�). As a management professional, Steve has held a number of positions including VP of Marketing at Huthwaite, Director of Sales and Marketing at e-Bridge Interactive and Director of Sales at Bella Pictures. Steve has run both inside and outside sales teams and has developed a record of improving sales and marketing effectiveness and driving customer acquisition and revenue growth. Steve is a former Marine Corps infantry officer and combat veteran.

Chapter Officer:

Lisa DeVinney

Cloud Convergence Solutions - Cloud Convergence Sales Executive

Lee Cherry

Champion Solutions Group - Lead Business Development Executive

Chapter President:

James Hall

Workopolis - Director, Inside Sales

James Hall- Director of Inside Sales, Workopolis. A natural extrovert with over 20 years experience in inside sales and digital marketing. James has worked for some of the largest companies in Canada, Bank of Nova Scotia voted Global Bank of the year, Bell Canada, and the Toronto Sun (CANOE). James holds an MBA and BA in Economics from York University. James’ experience spans from in the trenches on the phones to management positions, to currently leading a multilayered Inside sales organization of managers, and over 30 inside sales reps. James has served on the Canadian Marketing Association’s digital council and enjoys opportunities to speak at conferences on the convergence of eCommerce and insides sales.

Chapter Officer:

Jamie Shanks

Sales for Life - Managing Partner

Chapter Co-Presidents:

Laurie Lynard

Edmentum - Inside Sales Manager

Laurie's is a longtime Inside sales leader who has dedicated her career to the advancement of the profession of Inside Sales and to the personal development of sales individuals. She brings that same commitment to her role as Upper Mid-West Chapter President. Laurie is active in the sales community, you can follow her on Laurie's blog.

Laurie has 30 years experience in sales and sales-management, training, coaching and consulting. As President for TeleMasters, Inc., she serves clients such as Securian, US Bancorp Investments, Thomson-Reuters, and Wells Fargo, Honeywell, Personnel Decisions, Capella University and several small manufacturers and distributors. Laurie also specializes in consulting and coaching for companies who are looking to start up or turn around their sales and customer service teams.

Laurie's goal is to utilize the Chapter to help drive the advancement of the profession of Inside Sales and to help individuals improve themselves and advance their careers.

Jelena Tarbuk

Thomson Reuters - Inside Sales Manager

Jelena Tarbuk has been in inside sales for the past ten years, holding individual sales contributor and sales leadership roles. She is currently an Inside Sales Manager at Thomson Reuters, responsible for sales and retention of legal research products. She has experience in building and creating demand for innovative products, creating high performing inside sales teams, and developing lead generation and retention teams whose contributions had a significant impact on overall business performance results. Jelena was instrumental in building and leading a dedicated, high performing inside sales team for Findlaw, a leading provider of online advertising solutions for legal professionals. Jelena won the prestigious President’s Club performance award in 2009 and 2010 for her outstanding results. Jelena’s passion is growing inside sales and retention results, and promoting a culture of focus, dedication and excellence. Her dedication to the inside sales profession and AA-ISP organization has been very valuable, as she is constantly working with her professional network on membership and promotion of Twin Cities Leadership AA-ISP Chapter events. She is driven to elevate the Twin Cities Chapter to one of the largest and most active chapters within the AA-ISP community.

Chapter Vice President:

Christi Paurus

Securian - Manager - Internal Sales

Chapter President:

Brett MacKenzie

Merrill DataSite - Regional Director

Brett has been involved in sales for over 5 years and currently holds the position of Regional Director (Inside Sales Representative) at Merrill DataSite in St. Paul, MN, where he works in conjunction with field sales covering the NYC territory. Prior to Merrill, he was a PGA Teaching Professional at GolfTEC where his duties included the sales and instruction of high-end golf improvement packages. Brett's goal for the new chapter is to provide an on-going educational and networking venue specifically for frontline, inside sales representatives.

Chapter President:

Alex Wilson

Misco UK Ltd - Sales Manager

With nearly 20 years Inside Sales experience Alex has a vast experience of working in & managing Inside Sales teams focusing on Account Management, New Business & Lead Generation. Alex has previously worked for Pipex Internet, the UK's first commercial ISP, setting up and leading their Inside Sales team and also managing the Inside Sales Operations team for Cisco covering Northern Europe.

Chapter President:

Paul Theriault

Democrat & Chronicle Media Group - Multi Media Executive: Key Accounts

Paul Joseph Theriault, Vice President of Account Management, for Axzo Brands. In this role, he is responsible for managing Axzo’s Inside Sales and Customer Service departments. Paul was instrumental in building Axzo’s service team and operations departments during Axzo’s launch in 2007. Since then, he has held positions of increasing responsibility at Axzo. As Vice President of Account Management Paul has formed a dedicated inside sales team, a key part of Axzo’s value proposition. Axzo delivers high-quality Instructor-Led Training courseware. Paul is dedicated to career advancement through education. Axzo sets the standard for innovative approaches to learning and exceptional customer service. Paul holds a Bachelor of Arts: Social Theory, Structure, and Change from the State University of New York. Paul is based in Rochester, NY. Paul is looking forward to re-launching the Western NY chapter and brining together Inside Sales professinals in the Buffalo, Rochester, Syracuse areas!