AISM®
Course Outline

Setting the highest standard for Inside Sales leadership

Register for AISM®

AISM® courses are now available for individual purchase!

View Available Courses Now

AISM®
Course Outline

Setting the highest standard for Inside Sales leadership

Register for AISM®

AISM® courses are now available for individual purchase!

View Available Courses Now

Leadership Development Training Courses

The AISM® Accreditation program requires students to complete a minimum of 10 credits to earn their accreditation. Students have the option to either take select individual courses designed to strengthen specific management and leadership skills, or they can elect to enroll in the complete AISM® Accreditation program.

See the complete list of courses below:

The Role & Essential Activities of the Inside Sales Manager

This course equips Inside Sales Managers with the understanding of key activities required to effectively manage and lead an Inside Sales Team. From Pipeline management, 1:1's, Team Meetings, QBR's and more, new managers will learn the goals and critical components of each activity. More experienced leaders will gain best practices, industry benchmarks and insight into key relationships to maintain in leading a successful Inside Sales organization.

Register for this course Standalone Price: $179 | €168

Managing Performance of Inside Sales Professionals

For an Inside Sales Leader to drive results, he or she must have a clear handle on how to use metrics, KPI's and goals to manage the team's performance. This course focuses on the process of managing performance, using scorecards, and implementing corrective action to enable each Inside Sales Representative to hit goals and deliver their best performance.

Register for this course Standalone Price: $199 | €187

Call Coaching for Inside Sales

Call Coaching is a critical component of Inside Sales performance management. This course equips Managers with a call coaching process, best practices for effective interactions, and the tools to plan and implement a strategic coaching cadence for a team performing at different levels.

Register for this course Standalone Price: $179 | €168

Selling the Value of Inside Sales

The Inside Sales industry has seen tremendous growth over the past 20 years, but it is not always simple to gain buy-in on beginning or expanding Inside Sales programs. This course will enable you to build a solid case for leveraging or expanding Inside Sales within your organization. Content includes key benefits, likely challenges, and ways to overcome common resistance from key positions within your organization.

Register for this course Standalone Price: $149 | €140

AA-ISP Leadership Summit Practicum

The AA-ISP Leadership Summit features presentations from top Inside Sales Experts. As an attendee you will learn the latest tips, techniques, best practices and technologies for solving Inside Sales' toughest challenges. This course takes the ideas you learned at the Summit and puts them into action back at the office. Sales Managers will be required to document how they implemented what they learned and what the resulting outcomes were. (AISM® candidates must attend an AA-ISP Leadership Summit prior to completing the course – additional conference registration fees apply)

This course is available in
the full AISM® Program

Insights from Industry Experts

There are several outstanding books, articles and white papers focused on the business and challenges of leading Inside Sales organizations. This course recommends several reading and self-study options to select from based on a manager's particular area of interest. Course requirements include selecting and reading 2 books and 3 articles from the suggested list, followed by essay responses and other documentation indicating what the manager learned and how they applied it to their particular organization.

This course is available in
the full AISM® Program

AA-ISP Executive Retreat Practicum

The AA-ISP Executive Retreat helps mid to senior level leaders dig deep into some of the most pressing issues facing Inside Sales today. Small work groups find root causes, share ideas, and formulate plans and solutions to each of these issues. Course requirements include: Executive Retreat attendance and a documented project or initiative outlining an implemented solution within their organization. (AISM® candidates must attend an AA-ISP Executive retreat prior to completing the course - additional registration fees apply)

This course is available in
the full AISM® Program

Sales Coverage Models for Inside Sales Organizations

Whether you are new to Inside Sales management or have years of experience, this course will help you understand different sales models and structures that deliver optimal performance from Inside Sales teams. Use industry insights to help improve your current model, expand your competency to manage new types of Inside Sales teams, or take advantage of best practices from different structures for your business today.

Register for this course Standalone Price: $149 | €140

Inside Sales Hiring

Good programs start with good hires. Inside Sales Professionals are a unique role in many organizations. This course outlines best practices in assessment, interviewing, hiring and on-boarding Inside Sales professionals so that you can increase "right fit" hires within your team. With the right tools and strategies, Managers will spend less time interviewing the wrong candidates, improve attrition and increase performance results.

Register for this course Standalone Price: $179 | €168

Compensation Plan Design for Inside Sales

Driving and rewarding performance through an effective compensation plan is an important part of leading an Inside Sales team and/or Organization. This course will review different plan components and strategies, while offering both best practices and alternative methods of compensating professional inside sales representatives.

Register for this course Standalone Price: $149 | €140

Designing & Implementing a New Inside Sales Team

This course is designed to provide practical direction for Leaders tasked with building a new Inside Sales program. Course content includes identifying the scope of the sales process to be covered, selecting the roles needed to achieve business goals, and planning for scalability and success.

Register for this course Standalone Price: $179 | €168

Inside Sales Rewards & Recognition Programs

Compensation is one component of Reward and Recognition, but there are many other drivers to help ensure the optimal and consistent performance of your team. This course provides guidance on setup and implementation of Rewards and Recognition programs unique to Inside Sales.

Register for this course Standalone Price: $149 | €140

AISM® Capstone Project

The Capstone Project is the culmination of the AISM® program. This is a requirement of all candidates and provides the opportunity to incorporate their learning in a project that has direct impact on their organization. Candidates are encouraged to begin thinking about a real-world challenge they are facing in their Inside Sales organization at the beginning of their AISM® coursework. The Capstone Project involves submission of a challenge, the proposed plan to address this challenge using AISM® learning and outcomes of plan implementation. Candidates will present their Capstone overview and results (via a virtual platform) to the AISM® Accreditation Board. Upon final Board approval, candidates are awarded their AISM® Certification.

This course is available in
the full AISM® Program

Tuition Rates:

AA-ISP Members: $2,250 | €2,109
AA-ISP Non-members: $2,350 | €2,203

Euro estimates are calculated daily.
Non-member pricing includes a 1-Year AA-ISP Professional Membership.

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AISM® in Action

The AISM® Program includes a wide range of courses and practicum's containing multiple lessons, user interactions, tests and practical experience reviews. View an example below:

AISM Sample Course
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