AISM®
Course Outline

Setting the highest standard for Inside Sales leadership

Register for AISM®

AISM® courses are now available for individual purchase!

View Available Courses Now

AISM®
Course Outline

Setting the highest standard for Inside Sales leadership

Register for AISM®

AISM® courses are now available for individual purchase!

View Available Courses Now

The AISM® Accreditation program requires students to complete a minimum of 10 credits to earn their accreditation. Students have the option to either take select individual courses designed to strengthen specific management and leadership skills, or they can elect to enroll in the complete AISM® Accreditation program.

See the complete list of courses below:

The Role & Essential Activities of the Inside Sales Manager

This course equips Inside Sales Managers to set goals and understanding the key activities and best practices required to effectively manage and lead an Inside Sales Team, including:

  • Pipeline management
  • 1:1's
  • Team meetings
  • QBR's and more

Register for this course Standalone Price: $179 | €165

Managing Performance of Inside Sales Professionals

For an Inside Sales Leader to drive results, he or she must have a clear handle on how to enable each Inside Sales Representative to hit goals and deliver their best performance. This course focuses on the tools to do that, including:

  • Metric setting
  • KPI's and goals
  • Managing performace
  • Using scorecards
  • Implementing corrective action

Register for this course Standalone Price: $199 | €183

Call Coaching for Inside Sales

Call Coaching is a critical component of Inside Sales performance management. This course equips Managers to do so through:

  • A call coaching process
  • Best practices for effective interactions
  • Tools to coach team members performing at different levels

Register for this course Standalone Price: $179 | €165

Selling the Value of Inside Sales

The Inside Sales function has seen tremendous shifts in recent years which puts Managers in a constant state of justification. This course helps you to prove the value of your team and your process through:

  • Business case approaches
  • Key benefits of an expanding your team
  • An understanding of the pitfalls and challenges associated with expansion
  • Methods for overcoming common resistance from within your organization

Register for this course Standalone Price: $149 | €137

AA-ISP Leadership Summit Practicum

SPECIAL OPPORTUNITY: The AA-ISP Leadership Summit features presentations from top Inside Sales Experts. As an attendee you will learn the latest tips, techniques, best practices and technologies for solving Inside Sales' toughest challenges. This course takes the ideas you learned at the Summit and puts them into action back at the office. Sales Managers will be required to document how they implemented what they learned and what the resulting outcomes were. (AISM® candidates must attend an AA-ISP Leadership Summit prior to completing the course – additional conference registration fees apply)

This course is available in
the full AISM® Program

Insights from Industry Experts

OPPORTUNITY TO REFLECT: There are several outstanding books, articles and white papers focused on the business and challenges of leading Inside Sales organizations. This course recommends several reading and self-study options to select from based on a manager's particular area of interest. Course requirements include selecting and reading 2 books and 3 articles from the suggested list, followed by essay responses and other documentation indicating what the manager learned and how they applied it to their particular organization.

This course is available in
the full AISM® Program

AA-ISP Executive Retreat Practicum

SPECIAL OPPORTUNITY: The AA-ISP Executive Retreat helps mid to senior level leaders dig deep into some of the most pressing issues facing Inside Sales today. Small work groups find root causes, share ideas, and formulate plans and solutions to each of these issues. Course requirements include: Executive Retreat attendance and a documented project or initiative outlining an implemented solution within their organization. (AISM® candidates must attend an AA-ISP Executive retreat prior to completing the course - additional registration fees apply)

This course is available in
the full AISM® Program

Sales Coverage Models for Inside Sales Organizations

Whether you are new to Inside Sales management or have years of experience, this course will provide the following:

  • An understanding of successful sales models and structures for Inside Sales teams
  • Industry insights to improve your current model
  • Competencies to manage new types of Inside Sales teams
  • Best practices from varying sales structures

Register for this course Standalone Price: $149 | €137

Inside Sales Hiring

Good programs start with good hires. Inside Sales Professionals are a unique role in many organizations. This course outlines offers best practices in following areas:

  • Assessment
  • Interviewing
  • Hiring and on-boarding
  • “Right fitting” your hires for an optimal team

Register for this course Standalone Price: $179 | €165

Compensation Plan Design for Inside Sales

Driving and rewarding performance through an effective compensation plan is an important part of leading an Inside Sales team and/or Organization. This course includes:

  • Different compensation plan components, strategies and methods
  • Best practices for compensating inside sales representatives
  • Ways to justify your compensation plan for the business

Register for this course Standalone Price: $149 | €137

Designing & Implementing a New Inside Sales Team

This course is designed to provide practical direction for Leaders tasked with building a new Inside Sales program. This course content includes:

  • The scope of the sales process
  • The roles needed to achieve business goals
  • Plans for scalability and success

Register for this course Standalone Price: $179 | €165

Inside Sales Rewards & Recognition Programs

Compensation is one component of Reward and Recognition, but there are many other drivers to help ensure the optimal and consistent performance of your team. This course provides guidance on setup and implementation of Rewards and Recognition programs unique to Inside Sales.

Register for this course Standalone Price: $149 | €137

AISM® Capstone Project

The Capstone Project is the culmination of the AISM® program. This is a requirement of all candidates and provides the opportunity to incorporate their learning in a project that has direct impact on their organization. Candidates are encouraged to begin thinking about a real-world challenge they are facing in their Inside Sales organization at the beginning of their AISM® coursework. The Capstone Project involves submission of a challenge, the proposed plan to address this challenge using AISM® learning and outcomes of plan implementation. Candidates will present their Capstone overview and results (via a virtual platform) to the AISM® Accreditation Board. Upon final Board approval, candidates are awarded their AISM® Certification.

This course is available in
the full AISM® Program

Tuition Rates:

AA-ISP Members: $2,250 | €2,072
AA-ISP Non-members: $2,350 | €2,164

Euro estimates are calculated daily.
Non-member pricing includes a 1-Year AA-ISP Professional Membership.

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AISM® in Action

The AISM® Program includes a wide range of courses and practicum's containing multiple lessons, user interactions, tests and practical experience reviews. View an example below:

AISM Sample Course
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