We are reorganizing our inside sales centers across the country. This is a great time for us to reevaluate what regular training/coaching programs we should have in place. Can you provide any best practices for what on-going training, coaching, observation, quality control systems companies have in place? Secondly, are also revisiting our contact strategy. We are a b2c company selling in the hospitality space. Are there any best practices for creating a contact strategy to sell to known customers?
Posted by: Sean McBurney
Posted: November 12th, 2011