I recently took over a pre-existing inside sales department that is relatively new, and never had a formal training program for new-hires. I'm now getting ready to expand the team, and I've been tasked with creating training material (which is not my strength). While I see the value in hiring a consultant, I know it's not in our budget. Can anyone recommend books and/or online material that can help get me started?
Posted by: Anonymous
Posted: December 6th, 2012