I am in the process of setting up a new Telesales group for a B2B based consumer goods company. Upper executives and ownnership are VERY pro this method and want it to succeed. My concern is they seem to be hung up on metrics and dialing for dollars. How do I get their focus off dials per day, and on GOOD quality sales calls?

Posted by: John Scales
Posted: July 5th, 2014
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metrics, Activity, Goals, Guideline, Margins, Measurement, Volume