We have an Inside Sales (Telesales) group that calls on our smaller, B2B distributor base. I am curious to hear how other companies handle the transition from Telesales groups to outside, or higher sales executives. Our initial deciding factor was all accounts $ 15k and under came to Telesales from our existing sales group. This freed them up to allow them to focus on their larger accounts. I would like to know how other companies handle the transition BACK to outside or higher sales groups? Specifically, are your Telesales groups compensated in any way once an account becomes so large that they go back to another sales group?
Posted by: John Scales
Posted: September 23rd, 2015