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AA-ISP Webinar: A Customer Success Leadership Roundtable, Discussion, and DebateAuthor: Anneke Seley, Tony Pante, Cory StorkampPosted: June 8th, 2020Play |
Given “retention is the new growth”, especially during this time of uncertainty for most businesses, the Customer Success role is strategically important to survival. One recent survey revealed that almost 50% of companies have recently shifted sales reps into customer success roles.
In this interactive roundtable, we:
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Tony Pante, Global Vice President, Digital Engagement COE Leader, SAP Customer First
Anneke Seley, Next Gen Sales Author and Managing Partner, Reality Works Group
Cory Storkamp, Recent Global Leader, Microsoft Inside Sales Customer Success
Featuring:
Tony Pante
Customer First – Digital Engagement COE Leader
SAP
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Anneke Seley
CEO & Founder
Reality Works Group
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Cory Storkamp
Director of Digital Sales, Major Accounts
Infor
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COVID-19, Coronavirus, Account Management, Customer Success, Enablement, Motivation, Talent, Leadership, Compensation, Metrics, Mission, Relationship, Inside, Inside Sales, Databases, Structure, Methods, Measurements, Technology, Measurement, Goals