Overview

Are your Sales and Customer Success team aligned? 

How do you know for sure?

During this faced-paced discussion, panelists provided insight into alignment in their own organizations and discussed:

• Sales & Customer Success - Are they the same thing?
• Structuring your revenue team
• Handoffs from AE's to CSM
• Sales Tech that helps (or hinders) alignment
• Why misalignment is a problem (and ideas to fix it!)
• How alignment can improve customer experience
• and much more!

Categories

Leadership, Sales Process, Sales Tips, Sales Tools, Sales Training

Keywords

Customer Success, Communication, Inside Sales, Tips, Organization, Tools, Effectiveness, Do's and Don'ts, Best Practices

Actions

• Submit a White Paper
• Submit a Best Practice
• Ask Our Experts a Question