AA-ISP Idea Exchange: Aligning Sales & Customer Success as One Revenue Organization

Author: Proposify
Posted: July 27th, 2021
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Overview

Are your Sales and Customer Success team aligned? 

How do you know for sure?

During this faced-paced discussion, panelists provided insight into alignment in their own organizations and discussed:

  • Sales & Customer Success - Are they the same thing?
  • Structuring your revenue team
  • Handoffs from AE's to CSM
  • Sales Tech that helps (or hinders) alignment
  • Why misalignment is a problem (and ideas to fix it!)
  • How alignment can improve customer experience
  • and much more!
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Categories

Leadership, Sales Process, Sales Tips, Sales Tools, Sales Training

Keywords

Customer Success, Communication, Inside Sales, Tips, Organization, Tools, Effectiveness, Do's and Don'ts, Best Practices

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