AA-ISP Webinar: Expert Chat - Balancing Culture, Coaching, and Tech in Sales

Author: Lauren Bailey, Douglas Gibbs, Tim Harris
Posted: December 18th, 2019

Back To Knowledge Center


How can sales leaders help their teams succeed?

Finding the right balance between Culture, Coaching, and Technology

Coaching, culture, and technology are critical factors in the development of a successful Inside Sales organization. But how do you go about using all three to maximize sales efficiency?

Join Douglas Gibbs, Sr. Inside Sales Manager at Waste Management, Lauren Bailey of Factor 8 and #GirlsClub, and Tim Harris of DialSource as they discuss real-world challenges and opportunities that present themselves at the intersection of culture, coaching, and technology.

Topics covered:

  • Industry insights and actionable strategies to improve call coaching and sales culture from Lauren Bailey, voted “Top 25 Most Influential Leaders in Inside Sales”
  • How to prioritize sales enablement for your frontline sellers
  • How Doug Gibbs instills a coaching culture in Waste Management’s Inside Sales organization
  • How to leverage sales technology to increase sales efficiency

Speaker Panel:

Lauren Bailey, Factor 8 & #GirlsClub
Douglas Gibbs, Waste Management
Tim Harris, DialSource


Get the eBook and workbook Digital Sales Transformation: The Shift to Intelligent Selling to help establish a winning sales culture that embodies people, process, and technology. 


Leadership, Frontline Reps, B2B Sales, Objection Handling, Phone Sales, Coaching, Motivation, Sales Tips, Sales Tools, Sales Training


Motivation, Coaching, Leadership, Sales Skills, Handling Objections, Tips, Guidance, Best Practices, Organization, Priorities, Learning, Effectiveness, Connections