Monday Morning Sales Minute - Kate Elliot on Customer Success Week 2 - April 23rd
Week 2 of the mini-series on Customer Success tips and best practices with special guest Kate Elliot. Kate is a Solutions Consultant at Bolstra as well as an AA-ISP Indianapolis Chapter Officer.
Kate's tip includes ways to start the customer relationship off right with asking the right questions during the kickoff. Defining "first value"... or a win which helps stickiness of your solution!
Take a look!