Thank you to the experts for their recent responses on Talk Time. That being said, many said they no longer track Talk Time, so what do you track and manage your team to? As a reminder.....This is an outbound calling team, with assigned accounts they are responsible to grow. They are responsibl...

Published: Aug 23rd, 2019

State of Sales Performance Survey Report 2019

Powerful trends that shape the world of sales performance. Every day, new technologies are rolling out, buyers are getting savvier — and the sales world, as we know it, is changing. That’s why, together w...

Published: May 16th, 2019

State of Conversation Intelligence - Q1 2019

The Chorus.ai research team analyzed over one million sales calls with our Conversation Intelligence platform to discover how top revenue teams conduct their sales motions in 2019. Get the data across BDR, AE, and CS teams to learn the metrics that matter for winning deals and retaining cus...

Published: Apr 30th, 2019

Sales Benchmarks Report: 2019

Featuring industry-standard sales outreach metrics based on 8 key roles across 3.1 million conversations between 1.4 million people in 20 different industries. See how your sales outreach response rates, response time, and more compare to the best based on your role.

Published: Mar 14th, 2019

AA-ISP Webinar Series: Four Laws to Build a Sales Cadence That Doubles Your Conversation Rates

Every sales rep is looking to have more meaningful conversations. Whether it’s with a new lead they’re hoping to get in touch with, or with a potential buyer who has gone cold. There is a plethora of strategies on how to acquire more conversations. With terms such as: ca...

Published: Feb 27th, 2019

AA-ISP Webinar Series: 16 Data-Driven Ways to Increase Pipeline

Modern sales leaders and the people who enable them will learn what works and what does not in multi-touch, multi-channel sales engagement. Drawn from hundreds of millions of interactions, we will answer questions like: How many touches over...

Published: Jan 17th, 2019

The BAO Inside Sales Trend Report

BAO recently conducted a market research study of more than 100 Inside Sales leaders at high tech companies to better understand their team’s roles and responsibilities in the organization’s go-to-market strategy. This research explores the structure, responsibilities an...

Published: Sep 20th, 2018

AA-ISP Webinar: The Science of Persuasion in Inside Sales (continued)

Continuing the conversation from July's Training Tuesday... ...

Published: Sep 19th, 2018

The Sales KPI Report

Quota attainment has decreased since 2012, and the missing ingredient is sales manager enablement. The research points to a very specific area that sales managers need to be enabled around: “... managing the right activities and coaching the related behaviors (leading indicators) ...

Published: Aug 30th, 2018

The Frowning Glory

The Frowning Glory: outsourcing a sales engine is often a misunderstood model, laced with presumptions and mismatched expectations by either side of the contract. This article aims to draw your attention towards various scenarios to consider before you make up your mind on the sales strateg...

Published: Jun 22nd, 2018

AA-ISP Training Tuesday: Trends in Sales Process Automation for an End-to-End Sales Cycle

Our discussion will be centered around why the modern professional sales person needs to be very technology and systems literate today. We will look at the various ways prospects and customers are engaged. Finally, we will look at deve...

Published: Jun 12th, 2018

AA-ISP Webinar Series: 3 Tips for Choosing the Right CRM for Your Business

Which CRM is right for your business, and how can you maximize your CRM investment? In this highly competitive world, where technological advancements evolve on a daily basis, it's important to understand customer needs and behaviour, both to strengthen existing ...

Published: Apr 26th, 2018