AA-ISP member since 2013
Excellent workshop facilitated by John that encompassed everything I was looking for from Factor8. The pace was perfect for my team and the content was rich as well as practical. The hands-on approach was what the team needed and there was no time wasted. I appreciated John's mix of professionalism as well as being relatable and entertaining. The team's feedback was that the day went by so fast and they came away with many tools that they can use starting the very next day. I would highly recommend John as well as Factor8.
Posted by Jen Graziano on Feb 22nd, 2018.
I really enjoyed getting trained by Kelly and Michael. Their positive attitude and great energy really change the training environment. Great training! They were of great help to our company
Posted by Ericka Gonzalez on Jan 12th, 2018.
Kelly really brought his experience to bear on some growing pains that the manager reporting to me and my manager were having in terms of...
- driving accountability
- improving communication
- understanding each others priorities
We had an open 3 way discussioon facilitaed by Kelly that got us all thinking and acknowledging that we needed to spend more structured time together as a team... great session.
Posted by Fiach McGrath on Jan 12th, 2018.
John and Kathleen did an excellent job making this training relevant and engaging. Compared to other training programs, this one ranked at the top of the list. They do an incredible job bringing real examples, keeping participants active, and allowing the course to be applicable to everyone. I would highly recommend Factor 8 training.
Posted by Ryan Stanley on Dec 19th, 2017.
Great Sales Training by Kathleen and Michael and really appreciated their positive vibe throughout the 2 1/2 days. Highly recommend to any organization.
Posted by Tucker Garbade on Dec 19th, 2017.
I was impressed by the level of preparation Factor 8 brought to our team. Two hours into the first day I thought they could describe my role as well as I could. They knew our business very well prior to our first meeting. The result was an extremely productive training.
Thanks for all the hard work!
Posted by Scott Johnson on Dec 19th, 2017.
Enjoyed the Sales Training with John and his team and appreciated the whole training with all interaction between trainers and us.
It is always valuable to practice a new skill.
This training was helpful and I am positive I will be better inside-sales it was a great use of my time to sharpen my sales skills and become a better Consultant and closer.
Thank you, Factor 8 well done A Great Job!
Posted by Ozzy on Dec 19th, 2017.
If you manage, or direct teams of inside sales reps, I highly recommend Factor 8 for you and your staff. Kathleen Liles, Senior Advisor, Factor 8, led the charge over a three day period and delivered relevant sales training to a large group of reps that stayed engaged throughout. Michael Finsel @ Factor 8 did an outstanding job as well. In addition to the inside sales training, I was given the opportunity to participate in a one day, customized manager skillset session that I found extremely valuable. My only suggestion is to provide manager training first, vs. post rep training. Overall A++ Thank you Factor 8!
Posted by Aaron Russo on Dec 19th, 2017.
To Kathleen and the entire Factor8 team: thank you so much for coming to our office and teaching us the Factor8 method. You were incredibly insightful and you have the best personality for teaching. I look forward to implementing the tips and tricks I learned during training in my day-to-day activities and into the new year.
Posted by Katie Padilla on Dec 19th, 2017.
This was the best sales training I have ever gone through. Everything was actionable, there was no confusing methodology or rubric, and it dealt with real world material. I can't recommend factor 8 enough. I am already seeing my reps take what they learned and put it into practice. Thank you very much to the staff at Factor8!
Posted by Dan Karel on Dec 19th, 2017.
Absolutely loved the training. No power point, no sitting through some boring lecture.
Its round table with open dialog. You learn, then get up and apply.
I am the manager of my team and the first day after training, I was my reps changing their overall call goal.
It doesn't happen over night and it's not everything at once. It's a path for progressing the breaking of bad habits.
Jon, Cathleen and Mike were awesome and excited to see them again!
Posted by Matt Lilja on Dec 19th, 2017.
Thank you to Kathleen and Michael with Factor 8. The training was engaging and tailored to our processes. Several valuable takeaways. Highly recommended.
Posted by Tyler Haynes on Dec 11th, 2017.
Thank you again to Kathleen and Mike for all of their hard work and leading a great training. I thought the training was very interactive and useful. No boring power points, just informative interaction. Would recommend to anyone in inside sales.
Posted by Heath Cockburn on Dec 11th, 2017.
The training Kathleen and Mike put on was engaging and a very interactive event. There were plenty of great refreshers, as well a new tips to take back and hone in the coming months.
Posted by Craig Jones on Dec 11th, 2017.
Enjoyed the Sales Training by Kathleen Liles and appreciated the level of involvement and interaction between trainers and individuals/group. It is valuable to practice a new skill as soon as you learn it and even better to have a mentor/trainer listen and provide critical feedback with directions for improvements. This training was helpful and a great use of our time to sharpen our sales skills and become a better Consultant.
Posted by Kristin Perkinson on Dec 4th, 2017.
I had the pleasure of attending a 2.5 day training led by Kathleen & Michael. Their extensive experience, positive energy and ability to simplify the cadence made this one of the most enjoyable and impactful trainings I have ever attended.
Posted by Patrick on Dec 4th, 2017.
I had the pleasure of attending a 2 day training with John Healy.
The most engaging, relevant and interesting sales training I have ever attended!
Posted by Richard on Dec 1st, 2017.
I just finished my Inside Sales training with John Healy. It was definitely worthwhile my time. Nothing really new - if you are in sales for a while you should know what John was talking about. But I guess I am not the only one who is not always applying what one knows. In any case, well presented in a refreshing and interactive way- also suitable for Europeans :). Would definitely recommend John and back to Basics again!
Posted by Bianca Baust on Dec 1st, 2017.
Fantastic three days with John Healy. This is one of the best, if not the best training workhop I have had the pleasure to be part of. John was great from start to finish, engaged all of the team extremely well. My team are English, French and German speaking. John was able to effectively comminicate to all.
Interatcive training from the first minute. Putting theroy into practice with immediate results!
I would highly recommend this training for any sales team regardless of current ability.
Thank you John and Factor 8.
Posted by Leo Pratico on Dec 1st, 2017.
Kelly Spencer is by far the best sales and leadership trainer I have come across, hands down!
Kelly was able to keep the training and topics covered relevant to multiple departments and functional areas of our business. He was able to do so because he invested himself in becoming knowledgeable and took the time to have multiple pre-training meetings with me and my management team to gain the necessary information and collateral to be entertaining, effective and relevant. I have been through a lot of sales training in my career and this is the only one that I wanted to continue and was disappointed to have to let Kelly leave. As a matter of fact, my team asked if we could keep him on site forever!
Not only was Kelly able to offer training tips and tricks to be more successful, he got more personal with my team and actually held his own 1:1 meetings with them to offer his advice and give them each leadership/mentor suggestions.
Kelly is the unicorn of all unicorns and I would highly recommend Factor8 and Kelly's services to anyone!
Posted by Tom Stewart on Nov 20th, 2017.
Factor 8 did a great job of making sure they knew our specific needs by reviewing actual calls and chats and weekly planning sessions with me so our training would be effective and applicable. We agreed on a customized solution of a few of their modules and the training was great! Kelly kept people engaged and used real situations and examples to help our team see where we were leaving opportunities and revenue on the table. I expect this to have great gains for us both in the short and long term!
Posted by Tiffany Drahonovsky on Nov 20th, 2017.
The Infor EMEA Inside Sales team has received a 3-day sales training from John Healey at factor 8. As we strive to build a best-in-class, modern selling inside sales organization to best serve our customers, we had very high expectations. And that's why I am very pleased to see John Healy not only lived up to those, but has exceeded them significantly. The training was relevant, very credible due to the impeccable delivery by the trainer, and highly actionable. We look forward to seeing the results coming from this training. Best we had to-date.
Posted by Bram on Nov 20th, 2017.
Best sales training I ever had. Not just that John knows what he is talking about, after several years in a sales role, he knows very well how to engage the whole team and to keep up the energy over days. Phone and Emails became irrelevant during this tailored training session. Filled with knowledge, experience and fun, the 2-day training was an amazing time. Great investment in the future of salespeople.
Posted by Ferdinand on Nov 20th, 2017.
Kathleen was a breathe of fresh air! It was nice to have someone from outside the company come in with a new approach! It was an informative training and I look forward to putting it to good use! Thank you Kathleen!
Posted by Alesha on Oct 23rd, 2017.
Kathleen did an awesome job and kept the training relevant. Many things she should us can be used in our marketplace with our daily interactions with our customers. Thank you Kathleen for your enthusiasm and great insight. You did your homework! Jay Perkins, Regional Sales Manager / Letco Medical
Posted by Jay Perkins on Oct 23rd, 2017.
Kathleen was able to make our sales training fresh and fun. I've been in the industry a long time and it's always great to have things presented in a positive manner.
Posted by ANNETTE CUNNINGHAM on Oct 23rd, 2017.
I was fortunate to recently take part in a one (1) week training program provided by Factor8, led by Kathleen Liles. I have been through many training programs in the past and can honestly say this was the best! This was tailored specifically to our company and our needs. It was informative, interactive, fun, and extremely educational. I look forward to her next training week with us!
Posted by Gail on Oct 9th, 2017.
Kelly and team were great. They assessed our needs, but also factored our input when building specific modules. Our managers learned a great deal from their team and have implemented their techniques immediately. highly recommend!
Posted by Peter on Oct 9th, 2017.
This really works. Thank your for spreading your knowledge. Great trainer, definitely a thumbs up@!!!!
Posted by David on Oct 9th, 2017.
Great training, exceptional trainer with so much knowledge! Appreciate the tailored training for our organization and look forward to the next time.
Posted by Shannon on Oct 5th, 2017.
When you mention training to a salesperson the first thought may be "you're cutting into my sales time!". NEWS FLASH - this was well worth the time invested! Kathleen showed us new ways to work through old challenges and her integrative approach energized the team and will help us outpace our goals. I've gone through numerous training programs and none have generated the enthusiasm and interaction we're seeing now. I would highly recommend Kathleen/Factor 8 and I look forward to working with them again in the future! Thank you Kathleen!
Posted by Wyn Tindall on Oct 5th, 2017.
If I could give 10 stars I would Kathleen was phenomenal and the training was what we needed. We went through a weeks worth of training and it was amazing learning experience. Also helped with team building and provided the training we needed.
Posted by Gabe Ramirez on Oct 5th, 2017.
A whole week in training and I still wanted more. Fun and enjoyable! Packed with so much information I am still absorbing the material! great game changer!
Posted by Sara on Oct 4th, 2017.
I have recently completed a week of Factor8 training under the direction of Kathleen Liles. What a fantastic mentor. Factor8 provided a clear and concise training program and Kathleen brought the material to the next level. She showed sincere enthusiasm, industry knowledge and an obvious passion to her work. I know I speak for our team when I say we are revitalized and excited to get down to business. Thank you for bringing your spark to our work place. We cannot wait to put these great directives into practice.
Posted by Kimberly on Oct 4th, 2017.
I have experienced sales training for over 30 years in my sales career and I must say that the Factor 8 training with Regina was a home run with our sales staff! The content, flow, engagement and being able to apply the skills at the same time as learning the information was simply exceptional. We look forward to additional work with Factor 8 and Regina.
Posted by Joel Petersen on Oct 4th, 2017.
Regina Manfredi was amazing. Inside Sales is an essential part of any modern day business and Regina was able to teach us techniques and cadences that were positively eye opening. It's not an exaggeration when I say that I will take what I've learned from Regina and utilize it for the rest of my career.
Posted by Christopher on Sep 27th, 2017.
We just completed a sales training with Regina, and we learned so much in just 2 days! Regina was extremely knowledgeable about our company and market and I was so impressed with her ability to come up with such a customized experience for our group. Being able to take skills that were taught and put them directly into use by getting on the phones, made all the difference. Thank you, Regina, for such a great experience! Your energy kept all of us engaged and excited about learning more!
Posted by Camille Saraceni on Sep 27th, 2017.
Regina Manfredi did a wonderful job of providing new ideas of consultative selling. Being a veteran in sales for over 20 years, Regina didn't disappoint in rekindling forgotten techniques and introducing new ones. I'm sure this training will help our organization grow substantially.
Senior Sales Manager
Posted by Andrew Deitschel on Sep 27th, 2017.
Having worked in sales organizations for nearly twenty years, I've attended a bunch of rah-rah sessions masquerading as "sales trainings." I've always found it interesting that the goal of many of these events seemed to be to provide motivation and most had little, if any, actual training that would help a salesperson with concrete techniques to open more opportunities and close more sales.
The evening after the last day of Factor8 training with Regina Manfredi, I realized that I hadn't yawned once during the entire two-days. Not once. Likewise, my colleagues were all completely engaged and everybody learned to use their time more effectively. Everyone is still talking about the things that we learned and salespeople are implementing them.
Better than all of that, the sales staff has seen immediate results. My first day after the training, I decided to
put my newfound knowledge to work with some of the prospects with the longest histories of ignoring all methods of communication—in one morning, was able to schedule an onsite meeting and four calls with some of the most resistant contacts in Salesforce.
Posted by Brian Leukering on Sep 27th, 2017.
My company had the pleasure of working with Regina this week. I walked away from this week with a whole new perspective and excitement about prospecting. Regina did a wonderful job leading the team in her exercises. She was very engaging, delightful and knowledgeable. Everyone was extremely impressed with what she brought to the table. I look forward to continued communication with her, and to continue practicing the tools she left us with. I truly believe it will have a difference in my performance, and the company as a whole. I would definitely recommend this to other companies.
Posted by Justin Moore on Sep 27th, 2017.
Regina Manfredi of Factor 8 is fantastic at her job and through 2 days of training helped me understand qualifying leads, shortening my sales cycle, and being more productive on all of my calls. But more than all of that she gives you the tools to feel confident every time you pick up the phone. I would recommend her services to any inside sales team.
Posted by John-Michael Larry on Sep 27th, 2017.
I have been through numerous sales & management trainings over the years but I can honestly say the training with John has been the best and most useful. John keeps your interest, uses real life scenarios (not just book examples) and keeps it fun. Great build on last years training with new and fresh material. Thanks John!
Posted by Ron Hoehn on Sep 19th, 2017.
Great sales training! John made it very interactive and discussed real life scenarios. 2nd year I've worked with John and was great building on what I had learned in previous training with him.
Posted by Nick Balen on Sep 18th, 2017.
This is the best time spent training that I have come into as a sales manager. John Healy is engaging and encouraging. I have two full pages of solid takeaways to work into my approach with my team and I'm so excited to see the results that will follow. He does a great job of understanding your unique business and is fantastic at shaping the training to be as relevant as possible to help you. I highly recommend this training!!
Posted by Blair Boyer on Sep 18th, 2017.
John made the training fun, engaging and informative. This is the second year in a row that I have been in one of John Healy's management trainings. There were a lot of good takeaways from last year's session that helped us move the sales needle and I'm excited to implement some new best practices to grow sales even further.
Posted by Jason Koepke on Sep 15th, 2017.
I found this very helpful especially that I am moving into a manager role in the near future. The training was so engaging and the real life examples drove home the point in each section. I feel without John and Factor 8 I would have been at a disadvantage in my new role without this training.
Posted by Michael Kauss on Sep 15th, 2017.
I have had this training with John Healy for the last two years. It's dynamic and useful. It really helps to redirect my focus as a sales manager and push my team toward results. He covers in detail every aspect of management and encourages open dialogue with specific examples to really dive in and cater his approach to our needs.
Posted by Janelle Love on Sep 15th, 2017.
This was my second training with John Healy and I can tell you that I have never had a more engaging experience. Not only does John make this training fun but he also gives me key take a way's to implement immediately with my team. I look forward to his visits and I would recommend him to any level leader. He really puts things into perspective and makes me excited to put my learning's into action!
Posted by Abbee Hausman on Sep 15th, 2017.
I had an incredible experience learning amazing techniques and strategies on being consultative over the phone by Regina. She is is by far the best in conveying such important information in a short period of time!
Posted by Jesus Meave on Sep 15th, 2017.
Thank you so much, Regina, for your amazing training during your workshops recently. You have a wealth of knowledge!!
I appreciate you and for sharing your knowledge with us at The Salt Group.........
Kindest Regards, Shirley Bohls McMillan
Posted by Shirley Bohls McMillan on Sep 15th, 2017.
It was a true joy in having Regina. She is very professional, concise, and knows how to change from sales mentality to consulting focus. The secessions where not only invigorating and engaging but also practical and hands on. Great environment, relevant focus, and value added.
Posted by Abel on Sep 14th, 2017.
I've been through training with these guys a couple of times now over the years and they continue to impress me every time. Our teams are getting something to use out of every session and remain highly engaged throughout each training. Highly recommend
Posted by Tyler Bruback on Sep 12th, 2017.
I have been in sales before, and have taken several courses/seminars for sales training. NONE have been as complete and specific as the training from Factor 8 with Regina Manfredi.
I am very pleased both with the content and delivery of this class and would recommend it for anyone in inside sales.
Posted by Richard Teran on Sep 11th, 2017.
The sales training took the standard sales cycle to another level. The University of Texas at San Antonio does not even teach as effective of a method to sell over a semester as you learn with factor 8 in 2 weeks.
Posted by Christopher Burge on Sep 11th, 2017.
Regina Manfredi was fantastic! The provided approach was absolutely above and beyond any sales training I have ever had. I have had sales training from multiple fortune 500 companies and there is no comparison. If you want to boost performance, be ready to forget everything that you do in sales and call Factor 8.
Posted by Jonathan on Aug 10th, 2017.
Regina Manfredi, effectively teaches in key concepts working a mixture of real world and classroom learning. I would recommend this course to anyone.
Posted by Jorge Solis on Aug 10th, 2017.
The training provided by Regina with Factor 8 has been amazing. The sales processes and tips given are really great. The really help with being more of a consultant than just another sales person. I would highly recommend this training to anyone wanting to improve their sales.
Posted by Thomas Bielke on Aug 10th, 2017.
I can see myself contributing more by using Factor 8. I really liked how Regina was able to get every aspect of this process.
Posted by jeff chandler on Aug 10th, 2017.
After coming from collections and high volume sales, it was a challenge to switch my mind set to becoming effective sales consulate. Her training has been incredible! Wish i had this type of training in the past.
Posted by Raymundo Oliveros on Aug 10th, 2017.
I was amazed at the knowledge and guidance I received from Regina Manfred and her consultative techniques. We struggled as a team but now that we have new skills we've been able to break records and increase our sales by leaps and bounds. We are forever grateful for Regina and her techniques and look forward to opening doors to new opportunities with a better chance of closing more sales and helping others along the way.
Posted by Sandy on Aug 10th, 2017.
A GREAT CLASS TO ANYBODY LOOKING INTO IMPROVING THERE SALES PERFORMANCE . I RECOMMEND THIS CLASS TO ANYBODY LOOKING TO BETTER THEMSELVE AS SALES PEOPLE.
Posted by Zachariah Ramos on Aug 10th, 2017.
it was a real eye opener for me iv been in sales for sometime but this really opened my horizons for my sales future i was very satisfied and would recommend to anyone trying to sharpen their skills
Regina Manfreddy, was an amazing trainer would recommend to any group!!
Posted by Sam Riza on Aug 9th, 2017.
I recommend to have Regina as a trainer. She makes sure everyone learns step by step together as a team. No one is ever left behind. We learn together as a team. We teach each other and learn from each other. She showed us how to enjoy are career as a consultant not a salesman.
Thank you for your wonderful knowledge!
Posted by JENNIFER L GONZALES on Aug 9th, 2017.
Working with Regina ManFredy helped me in my sales 100%. She completely changed my approach to getting Decision Makers on the phone and I was seeing results before our classes were completed. I recommend her to any InSide Sales business looking to increase their production.
Posted by Thomas Coy Quivers II on Aug 9th, 2017.
I learned so much from Regina Manfredi. I had no sales experience and with her training I closed my first sale in 8 days breaking the company's record. Regina made learning sales fun and easy. I am taking her advice and using it and it has shown that it works. If you get a chance to work with Regina do it!!!
Posted by Kelli St. Louis on Aug 9th, 2017.
Had the opportunity to be re-educated by Regina.
She spent several weeks researching our sales techniques before making any recommendations.
After four days of training, done over several weeks (purposely spread out to allow implementation of new process) the results are 100 times greater.
Her ability to isolate key areas enabled me to increase the quality of my calls and reduce the sales cycle. Which means, I am now making a lot more money.
Thank you, Regina.
Posted by Jay Laurence on Aug 9th, 2017.
Regina truly was not only effective in helping to create insightful training, but made it engaging and fun. She really delivered! I feel more confident, more able, and more sure that I can perform my job as a sales representative.
Posted by Kyle Georgeu on Aug 7th, 2017.
Regina did a great job giving us a great foundation and then giving us an opportunity to practice and apply what we learned. She gives incredible feedback and helps you learn, how you learn best. During the week she got feedback on how she was doing and changed her plan to help us. She was incredible.
Posted by DJ Densley on Aug 7th, 2017.
Regina was great, she was very adaptive. She took our feedback to heart and implemented it and tailored the class to our learning style. She set up great exercises for live feedback with our peers as well as actual customers. Would absolutely recommend her for future classes!
Posted by Brian Schmult on Aug 7th, 2017.
Regina is amazing! make sure to have her for training! TRUST ME! Her advice and teaching will take you a long way and stay with you not just at the beginning of your career.
Posted by amani jlassi on Aug 7th, 2017.
Regina was an excellent resource and really helped improve my sales skills the week that we worked together. She really helped make the big picture clear and definitely made me a more confident sales person. I would recommend Regina to anyone!!
Posted by Jake Hassett on Aug 7th, 2017.
Regina is professional, energetic, fun, and someone I truly respect. I couldn't have had a better week of training. I feel that I grew tremendously both personally and professionally. I look forward to working with her again in September.
Posted by Logan Heyer on Aug 7th, 2017.
Regina was amazing training us for a week! Her outside insight was great hearing and gave new ideas to become a better salesmen. I know I will be able to provide more value to my company because of her. Would recommend her consulting to any company.
Posted by Trevor Rismon on Aug 7th, 2017.
Regina is so outgoing and engaging in how she presents information. She ensures that we all understood how the information applies to our position. Out of all the training I have received thus far, my time with Regina has been the most relevant to my actual role. She is very skilled at gauging her audience and seeing where the weak points lie and where there needs to be more time spent on building skills. Overall, an exceptional sales leader and teacher!
Posted by Sonam Gurbuxani on Aug 7th, 2017.
Regina was absolutely amazing. I did not have a huge background in inside sales. Not only did she make me feel comfortable, but pushed me outside my boundaries to achieve goals that I didn't even know I could reach. She listens, she understand and she is so knowledgeable. We ended up doing our first calls after just a week with her and I did wayyyy better than I thought. She always came in professionally with so much positivity. It was contagious. Let Regina change your team . Best thing you'll do.
Posted by Jesi Price on Aug 7th, 2017.
Regina was very helpful. The entire week she kept the group engaged and did a great job simplifying common sales techniques and best practices to a point we could easily understand. I personally feel like I am a much better sales person after the week of training.
Posted by Alex Coogan on Aug 7th, 2017.
Regina is GREAT! She gave us a customized learning experience that I believe will be the foundation for my success. Her positive attitude is contagious, very lucky to have had her as a trainer. Highly recommend.
Posted by Julia Perisin on Aug 7th, 2017.
Regina was an incredible consultant, sales trainer, and friend this week. She gave me an entirely different perspective on sales in the technology industry, and made it very interactive. She really helped us learn through experience and was able to teach me how to communicate value to different businesses. Overall, Regina was approachable and went above and beyond to get us ready for our roles. Thank you Regina for a exciting week full of learning.
Posted by Regina on Aug 7th, 2017.
Factor 8 did a great job providing our team with the foundations we needed to have a solid outreach campaign
Posted by Benjamin Martin on Aug 2nd, 2017.
Refreshing to work with a company solely dedicated to training IS professionals. Kathleen is an outstanding trainer and I cannot wait until the next session!
Posted by Chris Z on Jul 30th, 2017.
John was not only a subject matter expert but exemplified the passion, intentionality, and strategy necessary for meaningful, outcome based selling. The training was well constructed, pertinent, and easy to begin applying.
Posted by Chris Stern on Jul 28th, 2017.
Regina was very helpful and I learned a great deal about inside sales. Regina has made the transition from outside Medical Sales to inside sales/ consulting rep very smooth. I'm looking forward to the continued sales training in a couple weeks.
Posted by jeff chandler on Jul 28th, 2017.
The training that I received from Regina was just that, A game changer. Since I have seen the value of the conversations that I am having increase and as a result the increase in business. I am now selling on a more consultative basis and learning about my clients rather than just spitting up a script on them. I am excited to see my abilities and effectiveness grow thanks to this training.
Posted by Connor Hennessy on Jul 27th, 2017.
I lead a Canadian Inside Sales team in the pharmaceutical industry and the training from Kathleen at Factor 8 has been fantastic and very relevant to our needs. The training is delivered in three phases and really helps to structure reps time and make sure they are all making valuable meaningful calls. The training is engaging and also motivates the team. Factor 8 understands the needs of the Inside Sales rep today and their training is geared towards adding that "missing link" that Inside Sales teams don't always get with just product training.
Posted by Marcus Donovan on Jul 20th, 2017.
This training and Steve were excellent. One of the best training that I have experienced. I left our sessions not thinking what I can do differently, but what I can do better. I thoroughly enjoyed the interactive and engaging aspect of the training and would highly recommend these training sessions for any team that is serious about producing results.
Posted by Shawn on Jul 20th, 2017.
Kathleen is one of a kind! She came to provide training with the IS team here in Canada and she did such a fantastic job.
We are looking forward to her coming back for Phase 2!!
Posted by Katie Kivlichan on Jul 18th, 2017.
Steve S. is a great trainer and coach. It was refreshing to get a training that was engaging and actually applicable to our selling space. Just after a few hours of training in the morning, I had begun practicing what Steve was coaching us with success in the afternoon. Highly recommended for anyone in need of call coaching/consultative sales training.
Posted by Zach on Jul 17th, 2017.
The training Regina gave us was right on target with our specific needs in understanding the consultative process. She made it fun and simple. Our class agreed that it boosted our confidence in getting our job done. Thank you for being personable and caring, Regina!
Posted by Becky Teran on Jul 16th, 2017.
One of the best training sessions I have been able to be part of in my professional career. Steve led us through an engaging workshop where he applied his extensive experience and knowledge to lead us through various coaching activities and best practices. The content was relative, and timely to our business allowing us to quickly integrate the new skills among our team. I look forward to participating in future Factor8 workshops.
Posted by Jeff Hollihan on Jul 14th, 2017.
Regina helped in structuring our sales force in order to produce results and grow my sales abilities. By following her plan I have found immediate success. She helped me grow personally and assisted me with the development of a higher level of sales abilities. If you are looking for ways to grow your business, I highly recommend Regina. She is absolutely the best in her industry.
Posted by Vicki Devall on Jul 13th, 2017.
Great training and trainer ... learned some valuable information and can't wait to see how it will play a role in my position!!
Posted by Makala on Jul 12th, 2017.
Thank you for the fruitful and interactive class. You definitely had my attention the whole time. I especially appreciate that the class was designed for our needs. You are definitely a great Inside Sales Advisor !!!
Posted by Cecilia Luna on Jul 7th, 2017.
Kathleen was very energetic and kept us learning the process. Great learning experience.
Posted by Tammy Myers on Jul 7th, 2017.
The Factor 8 Inside Sales Advisor training was a insightful and valuable experience for me as a sales person. I learned valuable techniques and really came away with a better understanding of how important it is to hunt down new contacts. I also have become more comfortable when it comes to initial customer rejections by using the course objectives, such as asking strategic questions and being more forceful and assertive in general.
Posted by Scott Killen on Jul 7th, 2017.
Kathleen has been such a pleasure to work with. I have been in sales a majority of my career and Kathleen has still been able to provide "new to me" info and suggestions. We have focused on increasing our response rates, and we have done just that. I would suggest her to anyone who needs a sales coach!
Posted by Kendall on Jul 7th, 2017.
Everyone at Factor8 operates with highest levels of dedication, enthusiasm, and true care for our success. I'm so glad I have found them through AA-ISP and look forward to working with Factor8 over the years to come.
Posted by Amit Dave on Jul 6th, 2017.
Kathleen Liles from Factor8 has provided training for my colleagues and I on two different occasions and both experiences left me feeling empowered!
She made both classes very interactive and took the mystery out subjects like when your contact wants to dismiss your call and you have the ability to keep them on the phone and wiling to share helpful information with you. The exercises that we worked on in class allowed you to practice techniques that we were not currently using.
You will see results if you are trained from Factor8.
Posted by Maureen LaRosa on Jul 5th, 2017.
This is great strategy to ask and get more from customers. It's great to get the PO and close your opportunity, but it's even better to find leads for other opportunities. Kathleen is the best to get you motivated and inspired to ask key questions and get past NO!
Posted by Shirley Robinson on Jul 3rd, 2017.
This was my first sales training, and Kathleen did not disappoint! She made the content engaging, and really inspired you to think outside the box when reaching current and/or new contacts within an organization. The ability to implement what we just learned through actual calls, with guided instruction, really helped to comprehend the material. Overall, the training provides you with the confidence to be successful and not "hang-up."
Posted by Kristin on Jul 3rd, 2017.
I went through my second training session with Kathleen and she is by far the best! What I enjoy most about training with Kathleen and Factor 8 is how customizable it is to your specific work flow. This makes the training session more enjoyable and easy to retain all the knowledge gained. It also helps that Kathleen is very lively and helps keep groups motivated.
Posted by Keith Hanley on Jul 3rd, 2017.
I would 100% recommend the Factor 8 training to any sales organization. The material was extremely relevant. Our training was lead by John Healy, who was engaging and knowledgeable. It wasn't your standard dull training exercise reviewing a Powerpoint. John kept you on your toes, and made sure the training was tailored to what was applicable in our organization. With the material and interactive nature of the training, I walked away feeling energized and inspired.
Posted by Sam Dahlstrand on Jul 3rd, 2017.
John the trainer was entertaining and had a great perspective on management and how to be successful. I would recommend this to any corporation/business that is looking to improve its sales force by providing great leaders.
Posted by Eric on Jun 30th, 2017.
The content is effective, and relatable. This is one of the few trainings I've taken, where I can take the content I've just learned, and immediately start using it in my daily routine. Not to mention, Kathleen's personality really got our team excited to learn, and kept us energized! Thank you for a great skillset which will help me achieve my goals!
Posted by Nicole Jackson on Jun 28th, 2017.
Kathleen joined my team for the second time last week and once again she did not disappoint! If you are a Sales leader with an Inside Sales Team, Factor8 is for you! Fully customizable, Factor8 can work with any Inside Sales Team overcome the unique challenges of selling over the phone. Kathleen is a training rock star!
Posted by Erin Giese on Jun 28th, 2017.
I felt the content was well put together and took away several best practices that I intend to integrate into my management style. The instructor, John, knew his stuff and was able to tie the content to real world examples making it easier to grasp. He communicated with a lot of energy and did a great job keeping the class engaged. Moreover, the class was very interactive and I left feeling inspired.
Posted by Eric Cornell on Jun 28th, 2017.
I found Jon’s training to be captivated engaging & relevant to the Quill TM cadence training. He ‘s an excellent trainer that was able to keep my attention throughout the entire training process, along with providing on hands support after the training. John is exceptional at what he does, knowledge obtain from his training will assist in helping me make my associates a rounded sales team.
Posted by Glenn on May 11th, 2017.
I've attended a lot of these training seminars over my 18 years in a contact centre. All have some benefits but mostly it is things you've heard before. The session with John Healy was more than worth the time! He is engaging throughout and his Manager Cadence is going to help me enormously in my position. I'm only a week out of training and already have more time back in my day and am supporting my Associates more efficiently than ever.
Posted by Christy Martin on May 11th, 2017.
John from Factor8 came and did a three day coarse with me and my coworkers. Not only did we cement in what we were doing right as a management team, we also learned a new and better approach when it came to call coaching in the sales environment. John was super engaging, insightful, and generally a pleasure to work with. I loved the "floor support" that John provided on day three. Everything seems easier in the classroom, so getting feedback on real coaching sessions, and having help implementing what we learned was a critical part of the process. I'd recommend Factor8 to anyone who wants to be better at managing others, and driving results. Thanks so much Factor8!
Posted by Krista Gardiner on May 11th, 2017.
Fantastic training provided by John!
Posted by Paula on May 11th, 2017.
Yes it can! John operates one of the most engaging, relevant programs I have attended. His pre-work enables him to become familiar with your business so a morning isn't wasted on job role specifics. The content itself is very meaty and flexible as John incorporates real life experience into his trainings. I look forward to implementing the skills practiced in the classroom.
Posted by Jeremy on May 8th, 2017.
I thought the training will have a significant impact on my inside sales career, which is my first time being in an inside sales role. Who knew there are so many small things that make up such a huge difference in customer responsiveness as well as time management for yourself. I would love to have training's like this each year to continue to sharpen my sales sword. Thanks again John Hoagland and your dedicated work to helping sales people grow.
Posted by Maurice Howell on Apr 18th, 2017.
John is able to capture and keep your attention from start until finish. I see great value in what he does. I had success the first day I tried using his techniques.
Posted by Teresa Pendleton on Apr 18th, 2017.
I was very impressed with the quality of training we received from Factor 8. Having spent time understanding our business and our needs Steve was able to provide our teams with relevant and easy to remember steps, that they could apply immediately. The training focused on solutions to real world problems faced by our teams, and so was not over loaded with theories or models the teams had to remember, everything Steve covered was fit for purpose and experiential. Because of this approach Steve was able to flex the agenda to ensure our sales teams got what they needed out of the time we had with them. The reaction and feedback from our teams was all extremely positive
Posted by Tom Hunter on Mar 30th, 2017.
John has provided customized training to my team 4 times. Each time, we leave with new concepts to execute on our calls. The effectiveness of our intros, the focus of our questions, and the efficiency of our closing have all seen significant improvement. I would highly recommend John, or anyone else from the Factor 8 team, to any organization looking to bolster their inside sales team.
Posted by Michael Costello on Mar 30th, 2017.
Bringing the Factor 8 team in to my new gig at Vector Solutions was a great opportunity to shake up the "old school" approach to sales and bring a fresh new dynamic to this company. Nothing beats the approach of teach-then do it. So many other training companies are petrified of ever getting on the phones with the class "live" and making the magic happen!
Posted by Dave Brown on Mar 29th, 2017.
Factor 8 continue a successful partnership with our business, bringing there trademark energy and enthusiasm to one of our European business units. The sessions were refreshingly active - rather than centre on the theory of sales, groups and managers were challenged to create strategies and to then execute and refine them in real time. This lead to staff creating opportunities and progressing their pipeline in real time. Both LB and Steve sort to understand our teams before creating the learning programme and were able to dance in the moment when reqiured. Overall a very positive experience and would recommend partnering with Factor 8 to similar buisnesses.
Posted by Paul Ritchie on Mar 29th, 2017.
I was hugely impressed with Factor 8. I have been through numerous sales trainings in the past and this was without doubt the best. Steve's hands on approach and excellent facilitation ensured everyone of the team was engaged and bought in to the conversation and outcomes. The training was not your usual power point heavy session and was very much geared around the specifics of the rep role and their day to day challenges and the specific products. However the real value from this training comes from the practice. Factor 8 ensure everything discussed and learnt is put in to practice and actioned either through the listening of call recordings or monitoring live calls. This is ensures that the learnings are actioned and become embedded in to the day to day of the business. This is the best way for sales reps to learn and really supports in removing the fear of a new approach to calls. Overall Factor 8 take a reall collaborative coaching approach, which is more intuned with a successful outcome than the usual sales training.
Posted by Chris Stafford on Mar 21st, 2017.
Steve understood the key outcomes we wanted to achieve with the team from the training, quickly learned as much as he could about our business to understand the challenges the team faces. In 2 days Steve was able to change the mind-set of the team give them some great tools to get to who they need to speak to effectively, quickly engage the decision maker and to close up-sell and cross sell opportunities.
I would highly recommend Factor 8 to any organisation who has specific challenges and wants to go from good to great.
Posted by Steven Gurr on Mar 21st, 2017.
Great training program. Steve is a very good trainer and fashioned the program to meet RedVector's needs!
Posted by Bob Rozema on Mar 16th, 2017.
Great training process. The smaller breakout sessions and jumping right on the phones to incorporate the new skills learned into our pitch was very helpful. Steve and Lauren had some great advice!
Posted by Rocco Ragano on Mar 16th, 2017.
Steve was is and excellent the Swiftt method and Intel gathering from gate keepers has made a such of difference.
I'm currently sitting at 100% as a direct result of Factor 8 training.
Keep up the great work.
Posted by Omar Young on Mar 16th, 2017.
The focus on strategies pertaining to gathering more info from receptionists and gatekeepers was helpful for the segment of calls where we are not able to reach a decision maker directly. And the SWIIFT statement discussion added value as well.
The focus on "Bridge" statements was helpful by providing additional strategies to gain commitment for appointments from prospects.
I would have liked more focus on integration of email strategy with phone calls, since my experience has been that using an effective email strategy with phone calls has noticeably increased my production number results. Phone calls alone, without email and/or other strategies such as social media, have given me only about 50% of potential production results.
I was also not excited about the voice mail strategies. I did not hear any ideas that necessarily worked really well to produce call backs and interest; based on my own experience and the feedback I get from other top sales reps.
The trainer Steve was very professional, respectful, challenging, and engaging.
Posted by Jonathan Beechick on Mar 15th, 2017.
Very interactive and not boring at all! Great advice and methods that I will be using moving forward!
Posted by Kelly on Mar 14th, 2017.
Lauren Bailey and the team are the epitome of training talent and energy. Factor8 has lead many of the AA-ISP Executive Training events and each one of them have been executed with excellence. For the Inside Sales community the most important training is to get your people 'on the phones'. Its a tough job and Factor8 makes it easy for frontline AM's to understand the process and "Get on the PHONES" Paula W.
Posted by Paula White on Mar 11th, 2017.
Once again, Lauren and Steve's team bring the best out of our inside sales team. Starting an inside team from scratch all over again at RedVector is daunting enough, having their steady hand to help our new reps and build new process was exceptional! They get right down to business and get results FAST!
Posted by David Brown on Feb 8th, 2017.
Fun training- No boring slides- Engaging trainers- Confidence Boosting!
Thank you Factor 8 Team
Posted by Annabel F on Jan 23rd, 2017.
Wonderful content in every discussion. Learn something new each time we speak, and they are always willing to go above and beyond. Can't say where we would be without them.
Posted by Kevin Sullivan on Jan 18th, 2017.
Kathleen from Factor 8 was insightful, funny, knowledgeable and engaging. I learned so much from her and my colleagues. I immediately implemented the coaching best practices, and have noticed the success I've already had with my team. I'm very grateful for the professional development Factor 8 provides.
Posted by Danae Ogunsola on Sep 27th, 2016.
I received the inside sales training with John. This training was different and much more helpful than any other I have experienced in the past.
John gave extremely helpful tips for each part of the sales process. He tailored the training specific to my company, my role and my selling style.
Not only was the training insightful, it was also entertaining! John has an engaging personality, and sense of humor that kept everyone's attention throughout the entire 2 day training.
I can't wait to start using the advice he provided. Thank you John!
Posted by Minette on Sep 23rd, 2016.
John is a sales training stud. From start to finish he managed to engage my sales team. This was the first time I have witnessed a team of reps sad to see a training end. His interactive hands-on approach coupled with some humor and wit led to a fun and highly effective learning environment. He definitely bridged the gap between green and tenured sales folks making sure the material was applicable for everyone.
I recommend John to any sales team of any size. As we continue to scale I will be calling on him to lead future trainings.
Posted by James Barr on Sep 23rd, 2016.
Factor8 is not boring or generic sales training. John from Factor8 recently came for a two day ISR training at our company. I loved the training because it was engaging and actionable from the get-go. Our training was focused on the first conversations with customers and closing to the next steps after a cold call or discovery call. This area of inside sales is hugely important and John broke down the process customized to our company and industry. Together we uncovered the best ways to achieve our goals. John is incredibly knowledgeable and experienced which went a long way in the success of the training. We had a blast and emerged from the training ready to hit the phones. I would gladly attend more Factor8 engagements and recommend them to anyone in my professional network.
Posted by Eric Duarte on Sep 22nd, 2016.
John Healy of factor 8 was absolutely amazing. He kept us constantly engaged and challenged. I have already started implementing some of his suggestions in my management methods and I am seeing success. I am so happy my company invested in this training program and I cannot wait to see what the future has to offer.
Posted by Abbee Hausman on Sep 2nd, 2016.
John provided the best training I have ever received. It was so beneficial to see how to develop my team and give the most productive and beneficial feedback. Organizing my calendar for success is a must and making time for what matters was the key to everything else. I would recommend this company and training to any organization wanting to grow their sales managers and representatives to the next level or two or five.
Posted by Janelle Love on Sep 1st, 2016.
Regina's level of preparedness and her ability to switch gears to suit our individual business needs was incredible. Her Factor 8 training has given me a better focus with each call I make and an efficiency that I didn't have before. I would definitely recommend that anyone who works as a consultant/inside sales person learns these techniques to improve your results.
Posted by Meredith Frauzel on Aug 9th, 2016.
Being an ISR for 5 years, I thought I knew everything I needed to know to be successful within the inside sales community. When I first heard about Factor 8, I felt as though this would be a consultant group that would heavily push quantity vs. quality. With a preconceived notion, I was hesitant when I first met Regina because I knew that this would not be beneficial to what I do in my everyday work life. I was wrong... Regina has given me skills that has helped me to analyze my targets in a different way. It supplement with my everyday activity and has streamlined my everyday work schedule. One thing I truly admire about Regina is her ability to adapt to different sectors of the inside division. She came from a technology background but was extremely open to learning about what we do. And really I don't look at Regina as a consultant but an extension of our company's family. She is a problem solver and will help you think outside the box about obstacles that you are facing with your organization. I will say we did give push-back on some of the strategies that Regina implemented but as a true Sales Guru- she went back to the drawing board, ask for feedback and came back with a great strategy that helped our organization to be successful. If I wanted my company to be successful- I would highly recommend bringing Regina into my organization. Regina is a sedulous worker; she is committed to your organization because she cares about the success of your organization. She will work tirelessly to make sure Factor 8's curriculum is aligned with the culture of your organization. And overall, on a personal level- Regina is a beautiful woman inside and out. And her personality will draw you in. She is a strong woman that has your company's interest and your employees best interest in mind.
Posted by Aziza Kamara on Aug 9th, 2016.
I have had two phases of training with Regina Manfredi of Factor 8 thus far. The professionalism, sales techniques and spirit are always the foundation in any of her courses. The application of how to uncover values, and how to be impactful is unique and strategic with proven success. Both the organization and Regina earn 5 stars!
Posted by Shauna Lynn Clark on Aug 9th, 2016.
Regina continues to provide excellent insight into exactly what it takes to be successful in inside sales. We continue to benefit from her expertise, and I am looking forward to future training sessions later in the year. I would recommend her to both new and experienced salespeople to help maximize their results.
Posted by Daniel on Aug 8th, 2016.
After going through 2 phases of Factor 8 Training with Regina, she has already taught me many tips and tricks on becoming more like a consultant than a salesperson. Regina's exceptional knowledge and go-getter attitude keeps everyone involved and wanting more.
I can't wait to see her again and learn even more from her in Phase 3!
Posted by Haley Tidwell on Aug 8th, 2016.
After training with Regina, I had one of the best calls with an account since I have been here! The account was so engaged we spoke for over an hour! I asked open ended questions, and let the client do most of the talking to reveal how I can best assist her going forward. We also set up a call this week to place an order. and a plan on how to grow her business.
Regina was great! I learned so much form her to use on my future calls that I know can only be beneficial! I'm excited for the next Factor 8 training!
Posted by Ashley Baumel on Aug 8th, 2016.
Me pareció un curso muy dinámico, me dio a conocer técnicas de ventas que me han funcionado bastante bien y que desconocía, Pablo es un gran profesor que hace que todo sea mas entretenido. muchas gracias.
Posted by Maria Evelyn Diaz Martinez on Aug 8th, 2016.
el curso estuvo muy dinámico y entretenido, la forma en que pablo enseña ha sido buenísima, lo he llevado a la practica y he mejorado las ventas.
agradezco la oportunidad
Posted by JOHANNA TORRES GUZMAN on Aug 8th, 2016.
The training was not only extremely helpful, but also provided us with more confidence on the phone. I know I speak for the team when I say there is a new excitement for cold calling. Thank you Kathleen for helping us take control of our calls and tweak our value questions. This training was truly valuable!
Posted by Emily on Jun 3rd, 2016.
This is the best training I've had in many years. I really enjoyed Kathleen's presentation and classroom interaction. The concepts are basic and easy to adopt. I got some great tips on how to engage with customers. Now I just need to practice daily and perfect my technique to get the commitment and not being shy to go for that hard close!
Posted by Shirley Robinson on Jun 2nd, 2016.
Kathleen was engaging and knowledgeable. She did a phenomenal job of catering the course material to our specific roles within our company. This was training we could actually use immediately. Excellent material and instruction! Thank you, Kathleen!
Posted by Nicole Jackson on May 31st, 2016.
Kathleen Liles did a perfect job of coaching and instilling techniques into our day to day routines. I, and well as everyone on my team, saw a significant impact in our performance and results only 1 day later. She related the techniques to our business model as well as basic human psychology perfectly, making us learn how to converse with people in a way that we would have otherwise not discovered ourselves. A literal game changer!
Posted by Dickie on May 25th, 2016.
Kathleen from Factor 8 did a fantastic job keeping the group energized and laughing from start to finish. She was really a pleasure to work with and made our training really enjoyable.
Posted by Nicole on May 25th, 2016.
Kathleen Liles is truly an exceptional coach and leader. The Factor 8 training was very interactive and engaging for all. I believe some of the techniques taught have already made and impact and will ultimately lead to more conversations and positive outcomes for our sales team. Time well spent.
Posted by Mark on May 25th, 2016.
Regina did a wonderful job of creating a workshop specifically designed for our business model! The techniques she provided have worked wonderfully and have already made an impact!! Cannot wait for the second phase of our training!
Posted by Denise Martinez on May 11th, 2016.
John from Factor 8 did a great job engaging the team by making the training interactive and relevant to our process. It wasn't a standard "theory" training, as it was practical and in real-time. Definitely time well-spent.
Posted by Peter on Apr 13th, 2016.
John and Factor 8 are unlike any sales training I have every had. John did a great job keeping the class interactive as well as providing real time feedback on actual sales calls. Wish i would have found them years ago.
Posted by Bruab on Apr 12th, 2016.
We had the pleasure of working with John of Factor8 this week for training. After a regroup today we received the following feedback: "Best training we have ever had" "John didn't make deliver basic sales training, he created the training for us"
Posted by Juanita on Apr 11th, 2016.
Just terrific at providing content, data and other advice for a growing business like ours. I really don't know where we would be today without their help and guidance. Truly outstanding in every way.
Posted by Kevin Sullivan on Mar 30th, 2016.
I could go on and on about the team at Factor8, but for the sake of time I'm going to keep it simple. These guys are absolutely first class, the best trainers I've worked with, and great individual people as well.
Posted on Mar 15th, 2016.
This was great training for our Inside Sales teams! The course objectives helped them identify the important sales skills to be effective and efficient with their time in the office. The behaviors they learned provided telling results to ensure they hold onto the best practices they learned.
Posted by JR on Feb 11th, 2016.
As a new hire coming in, it can be daunting to find a start point. This training helped give some great foundational information (ha!) for me to step more comfortably into this different/new role. I might not have been able to contribute workplace experiences, but I definitely took a lot from the team as they contributed with the guidance of the trainer. It was great to really see the why and how from so many different people and set common goals. After this training, getting "on the floor" makes more sense.
Posted by Kristin on Feb 9th, 2016.
The sales training with Lauren was simply awesome! I learned how to sell value better. Lauren explained us what to say and WHEN to say it, which was very important for me in order to improve my selling skills. In addition, the whole training process was led in a very interactive way. I am using the newly acquired skills on an everyday basis and thanks to Lauren I like my job even better now as I can see the results. Many thanks!
Posted by Dominika Kepstova on Jan 25th, 2016.
Great training from a great trainer. Maria kept everyone involved and made the training process smooth.
Posted by Matt Weatherford on Jan 15th, 2016.
I have learned a lot from Lauren Bailey and have managed to improve my selling abilities to a greater strength.
The training offered great insights in boosting my skills which I will use and continue to develop to become the best among sales people.
Take the opportunity to better your company:)
Posted by Matthew Mhembere on Jan 14th, 2016.
i have taken so much from this and in the same day of the following training i beat all of my records for highest revenue. highly recommended and awesome guys.
Take the opportunity to better your company :)
Posted by Harry Such on Jan 5th, 2016.
Maria's genuine passion and conviction for helping others succeed in their sales careers using the "Elevate" method are succinctly conveyed in her approach that encompasses a myriad of facets conducive to the success of any sales person that is willing to embrace the philosophy and apply the learned tactics that I have come to genuinely appreciate myself! I cant wait to learn more!!
Posted by Richard VanOrdt on Jan 4th, 2016.
Maria made the training easy, and easy to follow. The way she taught the training will surely make anyone who takes it successful.
Posted by Bruce Smith on Dec 28th, 2015.
Maria's energy for sales is contagious. She was very relatable and I couldn't wait to try the techniques that I learned. I thoroughly enjoyed her class.
Posted by Desiree Quilter on Dec 28th, 2015.
Took the Elevate Training Class over 2 Days with Maria Romano as our trainer. Really liked her positive energy & enthusiasm! I learned how to practically apply what she taught us. it would be beneficial to have her train us again!
Posted by Blake Powers on Dec 24th, 2015.
Maria took the room and had everyone's attention and taught very valuable sales skills for cold calling! Great Job Maria!
Posted by Timothy Huskinson on Dec 24th, 2015.
Maria is amazing. She really showed me how to be a BEST IN CLASS sales pro, I cant wait to have her come back and coach our division again!
Posted by larissa harris on Dec 24th, 2015.
Maria has great energy and enthusiasm, she is professional and easy to relate to. Her training method will benefit any sales division. It was a pleasure to take her class.
Posted by Tom Hart on Dec 24th, 2015.
This training was one of the best and most effective I've ever had
Posted by Andreas Stelter on Dec 23rd, 2015.
I learned many selling skills from John Healy. Really informative guy with lots of knowledge. He provided great examples specific to my product.
Posted by Cristina Lopez on Dec 18th, 2015.
John Healy was a phenomenal instructor that kept our team engaged throughout the entire training course. I particularly enjoyed the exchanges between him on our live time situations on the floor. I have attended many training seminars and courses but have to admit that John Healyâ€™s instruction was by far the most engaging. No boring lectures, no Power Points and most importantly, the sessions were geared to our real needs as they apply to what our company does.
Great Job John Healy. I truly appreciate your visit and look forward to practicing what was learned.
Achilles Information - North America
Posted by Xavier Sanchez on Dec 17th, 2015.
For too long self proclaimed sales experts have been peddling generic non specific training courses, That is until Factor 8 arrived on the scene. The training these guys provide is second to none, and relevant for any sales organisation looking to get the best from their sales force. As sales people we should all have the basic tools to ply our trade! Factor 8 help the individual set the standard and use their tools and skills in the best way possible.
Given the opportunity I would happily attend more Factor 8 courses. This is sales training that really works.
Posted by Jonathan on Dec 17th, 2015.
Overall Lauren Bailey and her team delivered high value beneficial training - this has inspired and motivated the team to focus on value for our suppliers therefore increasing in one call sales. 10 out of 10 training.
Posted by James Hilliam on Dec 15th, 2015.
The training provided was of an excellent standard and very well presented. This was very informative and I came away with new sales techniques which I have all ready implemented and can see a difference in this all ready. Amazing team and well worth attending.
Posted by Wayne Southey on Dec 15th, 2015.
John Healy did an excellent job of presenting the information with energy, know-how, and humor. He also left me with a couple of excellent book recommendations after the training was over.
Posted by Lucas Ratisseau on Dec 14th, 2015.
The training was very informative and gave me some different avenues to use as a sales person. The training thought me how and when to ask questions to get to the core issue a supplier may have and how to address it at that moment. Although it may not be all calls, the training gave me some ideas on how to close a sale quicker. It was shared experiences with the calls and great feedback on how the call could have went in a different direction to close on the first call. By using the material it will help my calls and velocity by showing the value to the customer.
Posted by Lucille Range on Dec 10th, 2015.
The tools provided will help my call numbers, velocity, and conversion rates improve dramatically. The training was insightful and upbeat. John's instructions coupled with the training manual really made me want to apply the information provided.
Posted by Denella Hawkins on Dec 10th, 2015.
Mr. John Healy did an amazing job at explaining the techniques that are necessary to becoming an exceptional sales person. At first I must admit, I was worried about changing what i already know, but once I implemented just the smallest things, I noticed how effective it was and began to wonder how much more effective it would be if I applied these tools to the bigger picture. I cannot wait to begin my day testing and tweaking the strategies that were provided to me.
Posted by Carmelita Lubrano on Dec 10th, 2015.
lots of good ideas, thank you
Posted by Elliot on Dec 10th, 2015.
I had a really good time and learned a great deal from Chad and Co. I'm really looking to "elevate" my skill set in the next training session!
Posted by Dylan on Nov 10th, 2015.
It is refreshing to find a training program focused on the client above all. Reinforcing that the client is human and finding fun and thoughtful ways of respecting that, gaining trust and making a solid sale out of something that would not be otherwise.
Posted by Heidi Therrien on Nov 10th, 2015.
Fun and Focused group, know how to motivate very well! Excited to continue the program.
Posted by Emery Ruel on Nov 10th, 2015.
I like the changes I've made to my intro statement. Still tweaking, even now. It has been effective.
I will say that I am not always comfortable ignoring the customers objection and just asking another question. I think it should be a judgment call, on the reps part, to at least say 'ok' or 'I see' before asking the next question.
Posted by Peter Watson on Nov 10th, 2015.
Chad is an excellent coach, trainer, and colleague to have on your team. He excels at bringing a high energy environment to any team or organization he touches. He also has a superior knowledge of a full cycle sales process that works! I would recommend Chad and his services to any organization that wants to see a lift in their sales.
Posted by Kurt Steinbrecher on Nov 10th, 2015.
Normally when a training session is completed, and the trainers have gone, the sales behavior can quickly revert to "business as usual". This is not the case with Factor 8. The positive energy and focus remain in the room, with not only the reps taking on the challenge, but the supervisors as well, which will lead to sustainable change, exactly what we are looking for.
Posted by Julie on Nov 10th, 2015.
I have been through MANY trainings in my day. This one delivered valuable content while keeping the room engaged. I also appreciate having this broken into segments over a period of time. I couldn't be happier this training. THANK YOU !!
Posted by Monica Tremblay on Nov 10th, 2015.
Great group of professioanls. Really helped elevate our performance. Brought our teams forward.
Posted by Robert Mondi on Nov 9th, 2015.
A few years back, I was introduced to Ms. Lauren Bailey and Factor 8. Before Ms. Bailey and her training, I pretty much took a blunderbuss approach and was effective. But not efficient. Factor 8 helped me become much more successful AND measurable. WHAT A CONCEPT?!!!? If my management can quantify and measure what works and what doesn't, they can train me more completely. And I, as a rep, can grasp more quickly what those results mean and put real change into place immediately.
In the years since, I have been introduced to and participated in many programs... Factor 8 sticks where many others simply do not.
Posted by Charles Knox on Nov 2nd, 2015.
Thanks for the knowledge!
I personally decided to get into this position with a leap of faith not knowing if that I would be successful at it. I just wanted to grow with the business and add on to my knowledge and skill set with hopes that I would find a successful place in the sales world. I wasn't sure if sales was for me. RTB has really helped me see things in a different light. My motive is to help businesses, but there are many challenges along that path. I haven't completely found my way yet so I am trying a bunch of different things but your way seems to fit with my personality. I really feel connected to some of your approaches taught and it makes my conversations more genuine.
I am excited to learn more - thanks again!
Posted by Denise Grasso on Aug 26th, 2015.
Chad, The Factor 8 training sessions last week were not at all what I was expecting. I have sat through an array of corporate training teams and you presented information a lot differently than I was used to. You also introduce the, I care segment of calling which has made my calls more personable and in return is increasing revenue for me. Learning how and when to apply empathy to call was priceless, Thank you.
Posted by Torre Escott on Aug 26th, 2015.
Chad's ability to relate to all personalities came through during the training. His background in sales and leadership was evident as the subject matter expert. Phase one of the process went well and looking forward to the continued partnership as we go forward.
Posted by Charles Salerno on Aug 26th, 2015.
Chad came into our sales center 2 weeks ago and completely blew the doors off the place. His energy level, communication skills, knowledge of the sales world, and the way he controlled the room, were second to none!!!
Posted by Larry Janusky on Aug 24th, 2015.
Chad, loved the content of training. It's beginning to take our conversations to the next level. Just this morning, I had a customer leave me a nasty voicemail, and he was completely disarmed when I apologized and took ownership. He apologized to me for the language.
The one thing that was really shaky was the start. I had no idea what the schedule was, or the fact that you guys were going to be doing 4 additional trainings. This program seems like it is going to be a lot of work on our part, the reps part, and your part. For future sessions, if a clear-er expectation could be set on the schedule...that might be helpful.
Posted by Jim Dugan on Aug 24th, 2015.
I felt the training was fantastic it was curtailed to our sales channel, It provided us with great information that allowed us to move further in the sales process, we learned to speak with the client in a way that will not over whelm them with the technical verbiage that we use internally and how to overcome negativity when confronted on the sales call.
Posted by Stuart Robinson on Aug 24th, 2015.
Factor 8 was great for me. Chad was very engaging. activities were cool too. the feelings part was a little weird but im working on it. I am using them (was going to say Actually here ). LOL. kepping people on the phone longer now .. thanks
Posted by Thaddeus Godbolt on Aug 24th, 2015.
Factor 8 training was great! I really enjoyed the pointers that were given during the training. It allowed me to think outside of the box when it comes to sales and just generally working on having great conversations with clients. I look forward to implementing the useful empathy methods as well as phrases to use during dismissals.
Posted by Ashley Nunez on Aug 24th, 2015.
Factor 8 did a really great job in getting sales reps to see how to empathize with the customer and connect with them on the issues that matter most to them being able to run and grow their business. By looking at it from the customer's standpoint, we are able to break the initial resistance and build the rapport necessary to win more and win bigger.
Posted by roger leysath on Aug 24th, 2015.
Each time we've partnered with Factor 8 over the years, they have modified the training to be extremely applicable to our needs. They are great partners - also taking time to fully understand the business, and identify exactly what needs to be done to ensure the training is meaningful and can be immediately applied on the job. Great job!
Posted by Britton on Mar 30th, 2015.
I've worked with the Factor 8 team for two very different sales teams over the last five years and they always deliver...what you need when you need it! I hope I have the opportunity to work with them again in the future.
Posted by Don Anderson on Mar 30th, 2015.
Learned some new sales tatics that will help in the long run.
Posted by Tarik Malik on Mar 27th, 2015.
From a training prospective, Factor 8 really relates to all level of Inside Sales professionals, from seasoned reps to the new hire. We have seen positive results and are very pleased!
Posted by Chuck Brooks on Mar 27th, 2015.
The team of trainers really invested in showing us how to close more business by utilizing different techniques. I loved being introduced to the rule of 3 when speaking to a customer to get more business. It has really worked! I also am thankful for them taking the time out to come here to Maitland to make us better sales rep!
Posted by Danielle Corrao on Mar 27th, 2015.
We have been partnering with Factor Eight for several years on custom sales training for our inside sales teams and continue to benefit from their expertise and customer focused approach. They are truly some of our best partners!
Posted by Scott on Mar 27th, 2015.
I really liked this training--- I was able to focus more on listening to my customer to find opportunities so I CAN WIN BIG!!!
Posted by Seneca McConnell on Mar 27th, 2015.
Factor 8 has been a tremendous partner for our team! They take the time to understand your business, tailor a complete strategy based on your unique circumstances, and then ensure that the plan is executed! From A-Z, they do it right. I would gladly work with them again!
Posted by Ben on Mar 27th, 2015.
Factor 8 is excellent. The material is fresh and relevant and Lauren and Steve are pros. They have had a huge impact on my Region here on the West coast and would highly recommend them.
Posted by Dan Griffus on Mar 27th, 2015.
Steve and LB are amazing to work with. They not only give great ideas but show you how to get there. As a new manager, I am so grateful to have them on board because their direction is highly regarded.
Posted by Gwynne hall on Mar 27th, 2015.
Lauren and Steve get the job done the right way. From process changes to change management they understand exactly what your sales team needs, from the top down.
Absolutely the best leadership trainers in the business!
Posted by Mike on Mar 27th, 2015.
Steve and LB have been amazing. It has done wonders for our Company and my personal development. Thank you for all you do and have done!
Posted by Jeff Young on Mar 27th, 2015.
The Factor 8 experience has been fantastic. The entire team has been top notch. They took the time and put in the effort to really get inside our sales teams and understand our company culture and goals. They developed a targeted approach to deliver the results we needed based on our needs. Every step along the way has been well received and actually put into practice by our inside sales team and leadership. They are true partners and so much fun to work with. I'm glad we still have much to learn from them.
Posted by Christian Horne on Mar 27th, 2015.
We have been working with factor 8 for a couple years and they have allowed us to take our sales organization to the next level. I wouldn't trade our experience with then for anything!
Posted by Lawrence Pritchett on Mar 27th, 2015.
Factor 8 Rocks! They are great partners to work with.
Posted by Kendall Borchers on Mar 26th, 2015.
I have had the distinct pleasure to work with the Factor 8 team. Factor 8 does an amazing job coming into our organization, learning our product, and training us to the fullest. We went through a rigorous training process that took us outside the box and gave us a new perspective. This team is by far one of the best teams to work with. They are patient through the process, they are thorough with explaining the details, and pleasant to work with. I thank Factor 8 for the new tools and outlook to my position and know I have everything needed for a successful future. Thank You!
Posted by Derek Tamuty on Mar 26th, 2015.
They cater to your individual needs!
Posted by Ashlee Stalvey on Mar 26th, 2015.
As an Inside ASM, I was extremely impressed wit hthe trainers and their skills on coaching. Well delivered and exciting and able to put it into action immediatly. Unbelievable responses from the floor and the SAles Reps! Thanks so much for the awesome assistance to our success!
Posted by Jason Dowell on Mar 26th, 2015.
Factor 8 has now conducted three separate training sessions for our inside sales organization over the last several months. They have been well received, and are making a significant difference in evolving our inside teams into a focused selling machine!
Posted by Tammy Kiger on Mar 26th, 2015.
What a fantastic refresh on some old, but good, habits and great new ways to gain more business. Thanks for all you do!
Posted by Nathan Witte on Mar 26th, 2015.
Wonderful team that adds value to any organization! They know how to engage a sales team to drive results!
Posted by Summer T on Mar 26th, 2015.
They just dont tell you about it. You put new information into action right away and get valuable feedback almost instantly.
Posted by Glen Lancaster on Mar 26th, 2015.
The skills and techniques provided in this ingoing training program had added some much needed layers to or sales process.
Posted by Crystal Wright on Mar 26th, 2015.
I would recommend Factor 8 to any organization that wants to increase sales by building efficiency into their everyday actions.
Posted by Tamara Brennan on Mar 26th, 2015.
This training was fun, informative and effective. I have started incorporating the "Rule of 3," and have gotten some opportunities, unrelated to original call!
Posted by Vivian Rosa on Mar 26th, 2015.
I would say this was one of the best training sessions Ive been through.. It was a new approach to selling and gaining the customers trust
Posted by Jeff Begley on Mar 26th, 2015.
Thanks for the training! It was great to work in groups!
I liked that we also did real time training, by going live on the phone through-out the day.
Posted by Lisa Zagrobelny on Mar 26th, 2015.
Great Job Factor 8!
You are defiantly driving us to Make More Happen!
Posted by Mike Zelenski on Mar 26th, 2015.
To say this was a great experience and a lifelong sales advantage is putting it lightly. As a new manager Factor 8 has giving me a new technique and exciting way to work with my associates. Thanks for bringing a new energy to our team.
Posted by Judi Casper on Mar 26th, 2015.
Everyone on the Factor 8 team has sat in the seats of an agent at one point in their career. They relate and build rapport quickly so learners can quickly apply same day on the floor. Great Results! Winning team
Posted by Dawn Sansoterra on Mar 26th, 2015.
I wanted you to know that I really enjoyed the training last week in Chicago. Your energy was great. Our class was enthusiastic as an outcome. We touched on topics that were critical to our success as a team moving through many changes.
My managers feedback was positive regarding the training also. They have been energized to drive change within our teams. Both of them needed to be part of the bigger picture PCM vision to see that we are all expected to be part of the change. This was the perfect place for them to practice their techniques. This training touched on the exact areas we need to influence the outcome of our team and will show in our sales numbers. We now have the tools to make change happen. Nothing is out of our limits.
I appreciate all that you have done to help our team. Now it is in our hands to engage and follow up. Julie, Corporate Sales Director
Posted by Julie H on Feb 4th, 2015.
Working with Factor 8 has been a game-changer for our organization. They are part of our team. They acclimated to our culture seamlessly. We have significant measurable improvements from working with LB and Steve. Factor 8 has helped us identify areas in our business that we can focus on to improve our structure, process and most importantly results! They are the best in the biz!
Posted on Feb 4th, 2015.
Highly recommended! Factor 8 uses real-life scenarios, which makes it an easy concept to understand and apply.
Posted by R on Feb 4th, 2015.
Factor 8 provided me that "Ah-Ha" moment when presenting new trainings and ideals to our group. They understood the importance of "buy-in" and different learning styles in their delivery. I would recommend this company to any and all organizations looking for a way to streamline current processes and increase sales!
Posted by Stephanie Valenti on Feb 4th, 2015.
This was the first "corporate" sales training I had received, and I must say, it has been the best thus far. Not only did the modules provide great, well thought out information, but Kathleen made the time spent engaging and fun. I would recommend this group of extremely capable facilitators to anyone looking to kick-start their inside sales career.
Posted by John Dziewior on Feb 3rd, 2015.
Factor 8 is a huge asset to our company. They quickly assessed our business model and provided us with a new prospective in how close gaps and grow sales.
Posted by Star Brown on Feb 3rd, 2015.
Kathleen and team created a customized experience for our team which we truly valued, and produced immediate results.
Highly recommend Factor 8!
Posted by Cari Sloan on Jan 29th, 2015.
Lauren Bailey and Steve Sharr from Factor 8 have provided valuable insight for our company. Their experience in working with high - growth run and gun organizations by harnessing that energy and re-channeling it into activities that are most productive and conducive to achieving our goals.
Lauren is truly a valuable asset and resource for us.
Posted by Dan Murphy on Jan 29th, 2015.
Factor 8 training is very valuable. They kept it simple yet very beneficial. They are a Great Partner. Excellent training and coaching.
Posted by Tamara Larkin on Jan 29th, 2015.
Factor 8 did an outstanding job training and developing our management team. Kathleen had great energy, enthusiasm and motivation to help our Sales Organization grow. This experience has brought value and results company-wide. Factor 8 has been of great value with continued results everyday. Thank you for the excellent training Kathleen!
Posted by Valerie Courter on Jan 29th, 2015.
Factor 8 is a true business partner and an extension of our team. We are well on our way to become an inside sales team "SALES DRIVING POWERHOUSE," or as we like to call it, "CRAZY SELLING MACHINES." Credit must go out to this amazing team for bringing us tools, training, and consultation that is truly BEST IN CLASS!
Posted by Tammy Kiger on Jan 28th, 2015.
Factor8 training puts a new simple spin on getting questions together for client calls. Simple questions to get the client talking and expressing their needs in a phone conversation. Excellent training and coaching.
Posted by Christine Taraskiewicz on Jan 27th, 2015.
Kathleen has not only developed a structured Sales Process for our Sales Organization, but has been instrumental in driving the best practices to help grow our current business. She has identified many areas of opportunity and worked as a partner with our training department to help take our representatives to the next level. Factor 8 is a valued resource and continues to contribute to our overall success.
Posted by Abbey Prater on Jan 27th, 2015.
Factor 8 has been an amazing Partner, Trainer, and trusted advisor to our Pharmaceutical corporation during the past 1 1/2 years. We have had the pleasure of working with Kathleen Liles, the lead facilitator who has honored our Reps with her energy, innovative training, and powerful sales skills, which have been embraced by our sales floor.
As part of the training team, I have been able to be partake of the certification process, which has helped me in engaging our customers to learn and apply set skills.
Thank you for the great partnership!
Posted by Evelyn Pena on Jan 27th, 2015.
From the beginning Factor8 showed a genuine interest in understanding our current model. In conjunction with our leadership team helped develop some great training that is sure to change the way we work our books of business in the future
Posted by Bill on Jan 27th, 2015.
Kathleen provided a personalized experience that catered to the needs of our organization. She truly cares about her clients and treats with respect and dignity. We experienced great success from the training and continue to see value in the program.
Posted by Ashlee on Jan 27th, 2015.
It's been over a year since our company began working with Factor 8 on developing best practices to help grow our organization and the results have been wonderful! I look forward to continuing our partnership with the team at Factor 8!
Posted by Davis Waid on Jan 27th, 2015.
Having the knowledge and expertise of Lauren and Steve has proven to be invaluable to our organization. We brought them in to assess where we are currently, find strengths and weaknesses and begin aligning our processes with proven best practices from the top performers in the industry. Our company has since: shifted our focus to specific areas, retaught ourselves how to approach sales management and embark on a journey of self-discovery as a young, vibrant company. The entire experience has been priceless!
Posted by Travis Haulk on Jan 27th, 2015.
Lauren taught our team how to bite into our prospects and hold on with a locked jaw. Going through individual recordings, helping us to better our pitch and explaining the WHY behind all of her advice really made a significant difference. She taught us not only to ask our prospects questions, but to ask the RIGHT questions. The initial training was spot on, and her persistent availability and approachable nature gave us the confidence to follow through with everything we had learned. The tools I gained from my training with Factor 8 increased my efficiency double fold, both in and out of the office, and will not soon be forgotten. Bottom line?? Our numbers jumped dramatically and she made the experience FUN!!
Posted by Elizabeth Ruffino on Jan 27th, 2015.
Factor 8 was amazing, they really made their training very personal. Time well spent, very valuable and made a huge difference for our teams.
Posted by Jared Culhane on Jan 27th, 2015.
Factor 8 is amazing! They are motivating and know how to support a team. I a happy to be working with them.
Posted by Meredith Richelson on Jan 27th, 2015.
What I found most impressive with the Factor8 training, it is readily applicable to your company. It does not train on high-level sales concepts that many inside sales representatives, both tenured and new, may struggle with. It breaks everything down to a simplistic approach. Kathleen Liles is engaging and provides a real world approach during sessions. We have reps who really appreciate this and are applying their learnings. I would definitely recommend Factor 8.
Posted by CB on Jan 27th, 2015.
Throughout the entire process of evaluating our current Sales Model, Factor 8 has been an outstanding business partner. Lauren and team made an investment to understand our business model and culture to help implement and embedded the new sales tools. The training was spot on and has helped transition our salesforce toward focusing on the right opportunities to further help us grow our business.
Posted by Michael Zelenski on Jan 27th, 2015.
We recently had training with Factor 8. Steve did an outstanding job of delivering the material and making it specific to our needs. His traing was so specific and easy to understand that within an hour of the training, I was able to deliver his training to my team. Thank you Factor 8 for your partnership.
Posted by Jan Dykhouse on Jan 27th, 2015.
This training was the best and most useful training I have had here at Staples Advantage. It was clear, concise, easy to follow and highly valuable.I believe that what Factor has identified and implemented will change the way we go to market.
Posted by Marcy Margolis on Jan 27th, 2015.
After attending a recent Factor 8 customized training that was facilitated by Steve Sharr, I have only 3 words - Best In Class! Steve and the Factor 8 team took the time to fully understand our business, our culture and our nomenclature to make this one of the most impactful trainings I have ever attended. Steve kept the day moving forward yet consistently checked in for clarity and understanding among the group. He made great connections with the group and when I left that training and returned to my region I fully understood what I needed to do to make sure that my team and I exceed expectations for the new year.
Posted by Kevin Shanahan on Jan 27th, 2015.
Have recently attended training from Factor 8. Their insight into our organization's upside opportunity on the mark! Training geared to specifics with outstanding tactical plan. Then to have as part of our training actual field implementation tied it up beautifully for us. We will be a better or should say great organization with the approach facilitated!
Posted by Emily Lampich on Jan 27th, 2015.
Lauren and Steve by far are the best in the business. They clearly take the time to learn your processes and help make the necessary changes to increase every possible KPI. I truly believe my leadership skills have doubled solely because of the FACTOR 8 training!
Posted by Mike Gatto on Jan 27th, 2015.
We run a high velocity sales team at ConnectAndSell so small differences make a huge difference for us. Lauren came in and we literally doubled conversion rates from conversations to meetings overnight! I've never seen better training than what we had with Factor8. They did a great job of combining classroom time and then putting our team back on the phone to apply what they'd practiced in the classroom and because of this results were immediate! Lauren and Factor8 would come extremely highly recommended.
Posted by Jim Sexton on Jan 27th, 2015.
Factor 8 did an excellent job designing and delivering a custom sales management training curriculum for our organization! They inspected associated functions (i.e. recruiting, sales operations, etc.) to ensure their solution worked across the organization. The use of role play in the classroom was a strong tool to cement new concepts. Factor 8 is responsive, effective, competitively priced and most importantly, get the job done.
Posted by Karen Chiappetta on Jan 27th, 2015.
Factor 8 did an outstanding job creating a baseline analysis of our inside sales organization to generate solid business plans for growth. By implementing their recommendations, we saw immediate double digit growth within our sales teams. Lauren and Steve were incredibly thorough in their analysis and provided solutions that were well defined and measureable. They fit right into our team, and provided tremendous value. We will continue using them again and again!
Posted by Regina Manfredi on Jan 27th, 2015.
Factor 8 is by far the best management training I have had. They have real world experience and take the time to understand your company before giving generic advice. It is customized for your business and needs. Would definitely recommend as long as they are not competitors of ours...
Posted by Jim Beattie on Jan 27th, 2015.
Lauren and Steve took the time to learn and understand our business before any recommendations were given for improvement. This crucial, yet often overlooked step has been critical in terms of getting at the heart of where we can improve as an organization. The insight, knowledge and engagement has been well received and appreciated. Without question they have earned my highest recommendation!
Posted by Tom Lundeen on Jan 27th, 2015.
Lauren Bailey and Steve Sharr spent a fair amount of time engaging with our teams on many different levels. Asking very unique and thought provoking questions challenged our reasons, process and thoughts. They identified areas of immediate opportunities to impact business today and long into our future. Steve Sharr is incredibly engaging, a trusted advisor and a skilled presenter. I couldnâ€™t ask for better partners in engaged sales training.
Posted by Jennifer Crisman on Jan 27th, 2015.
Factor 8 initially helped me with a Benchmarking Assessment of my inside sales organization and identified several key areas for improvement and helped me to develop a roadmap for success. Subsequently, Iâ€™ve engaged them for sales training for both my inside and outside sales groups. They have seamlessly integrated with my teams and are wellâ€“versed in our goals and objectives and are actively helping us to achieve what we know is possible. They are a HIGHLY VALUED resource for my entire leadership team!
Posted by Amy Appleyard on Jan 27th, 2015.
Factor 8 did a great job of training our group and preparing us to train our teams. Looking forward to seeing results.
Posted by Riley on Jan 27th, 2015.
I've participated in literally hundreds of "sales trainings" over my 20+ year sales career. Factor 8 was by far the "best of the rest"! Steve did his homework, was impressively prepared and presented a customer-focused, customer-specialized training that I'm confident will play a huge part in our organization's continued success. Very well done!
Posted by Dean Townsend on Jan 27th, 2015.
I've been in sales management for most of my career. But, I've been in inside sales management for just 4 1/2 years. What a shift! After working in the inside environment for about four years, our company brought the factor8 folks into our large center. After careful evaluation of everyone from the associates to the VP, it was clear that we needed to make significant change. Here's what Lauren Bailey, Steve Sharr, and Kathleen Liles have taught us.
-We weren't a World Class selling organization, although we are certainly a world class corporation.
-We were a service culture rather than a sales culture.
-The size of our books needed to be reviewed
-We ALL needed skills training.
Once the realization set in that we needed to significantly change, the work was done quickly and efficiently for us. They worked at our speed which is a feat in its own! And, they trained sales leaders and associates with the same passion.
As we continue to work with the factor8 team and morph into a new and exciting selling culture, I'm in awe of the things I'm learning after being in a professional selling environment for many, many years. I'm having a ton of fun and so is my team!
Posted by Shelley Cesar on Jan 27th, 2015.
I have had the pleasure to work with the Factor 8 group since June of 2014 when I took on my first management role within FleetMatics. Through Lauren's guidance, I quickly learned best practices when it came to leading coaching sessions, performance 1 on 1's, pipeline meetings, and strategy meetings. Factor 8 also provided training on how to properly forecast which has proved priceless in a publicly held company. They have always been accessible when a random question needs answering or advice needs to be given. As I am newer manager, their guidance has definitely helped tremendously!
Posted by Rachel Aleliunas on Jan 27th, 2015.
We've had many other Sales Training programs over the years but nothing has compared to the Factor 8 program. Our reps have been able to embrace and implement the new sales tools Factor 8 has provided to our sales force. In addition to helping with ours sales reps performance they have been able to help implement new tools and strategies for our management team thus helping us to be better coaches and managers. With their help we have been able to take our sales group to the next level.
Laura Maier, Director of Blue Ribbon Sales
Posted by Laura Maier on Dec 12th, 2014.
Factor 8 were the chosen facilitators for AA-ISP's Senior Executive retreat this fall, which I attended. I participated in the Large Company breakout discussion group on behalf of our F500 clients, which Lauren Bailey led. You can tell a lot about a person by the questions they ask: Lauren's were insightful and spot on. She absorbed and delved into the issues, challenges and opportunities presented by the group instantly. Lauren was also not shy about reigning in unproductive or tangential discussion to keep the group on track and moving us toward our work group objectives. As a result, we shared useful, actionable information. It was a pleasure to see Lauren in her element!
Posted by Anneke Seley on Dec 12th, 2014.
Absolutely impressive, effective, and impactful are but a few of the words that come to mind when I think of the work that Factor 8 has done with our company. As a medium sized, high growth company with a unique culture, finding the right "fit" for a training and consulting partner was no small endeavor. However, Lauren Bailey and Steve Sharr have a unique approach that fits us so well. They truly get us! And in doing so, the have quickly earned credibility with our entire sales organization from the first line management teams all the way to the CEO. Their customized approach always makes us feel like we are their only client, (even though we know that is not the case.) Lauren's presentation style is direct and energetic and people love her! Steve's ability to provide spot on analysis has helped our company see trends that we never saw before. Our relationship over the past year with them has had a huge impact on our business and how we run it.
Posted by Laura Tasker on Nov 20th, 2014.
Factor 8 does a great job. They did an amazing job identifying our weaknesses and implementing solutions for improvement. Lauren Bailey is entertaining and engaging. I give them my highest recommendation.
Posted by Dan Griffus on Nov 18th, 2014.
Factor 8 training has streamlined what already works for me. I have already noticed an improvement in my approach. The training itself was detailed and exciting. It was tailored specifically to us, and has shown immediate results.
Posted by Richie Wilson on Nov 17th, 2014.
It's the training and then real time practice, more learning and training and real time practice. Easy to understand training and practice for inside sales that makes a difference! It's so fabulous to have the staff come in the office and have that face to face opportunity to ask questions and practice. Factor8 puts a smile on rep's faces.
Posted by Christine Taraskiewicz on Nov 17th, 2014.
I had not attended an AA-ISP Executive Retreat before going to the event at Pinehurst this year, so I didn't know what to expect. The experience provided by Lauren and Factor8 was incredible - crisp, meaty, and dripping with insights.
Posted by Chris Beall on Nov 17th, 2014.
Lauren Bailey with Factor 8 really helped us have better conversations with our prospects. Helping us better questions to learn more about what matters to our prospect.
I was skeptical but by the end of a two day training was proving out how powerful the training was and how right on it is.
Posted by Erik Martinez on Nov 17th, 2014.
Factor 8 has become a critical part of the success of our sales teams. They know how to get your leaders thinking about what is needed to be the best! Factor 8 is a must for every sales organization!!!
Posted by Davis Waid on Nov 13th, 2014.
Lauren and crew do a wonderful job at learning your business and helping to expand on what's working. I have been through many sales training and no one can touch Lauren's knowledge and technics.
Instant faster results!!
Posted by Mike Gatto on Nov 12th, 2014.
Factor 8 immediately developed an understanding of our culture and sales process. They suggested adjustments which will have an meaningful impact to our group. I hope that we continue to interact with Factor 8 in the future.
Posted by Derek Few on Nov 12th, 2014.
During a critical time when our sales organization was experiencing rapid change in both leadership and culture, Factor 8 did an outstanding job of learning the intricacies of our company, partnering with all levels, and ultimately providing strategic recommendations that were precisely aligned with our corporate strategy.
Working with their team felt like collaborating with long time colleagues. Their wealth of experience was evident beyond their recommendations. It was reinforced by the training curriculum they later developed and delivered with excellence, and the attentive follow-up motion that is still occurring months later.
Factor 8 is more than consulting, they are a true extension of a team that brings practical and aligned solutions to sales organizations.
A.M., Director of Learning & Development
Posted by Andrea Musailowski on Nov 5th, 2014.
Posted by Julie H on Oct 29th, 2014.
Factor8 did a fantastic job working with our calling teams. On two occasions we relied on them to help turn teams around and start creating higher quality leads. Factor8 custom tailored their work to the audience to make it both effective AND fun. They were a great contributor to our marketing success.
Posted by Anthony Carter on Oct 29th, 2014.
Kathleenâ€™s training was phenomenal; words cannot even express our gratitude. The quality of our sales opportunities improved tremendously. This was reflected in our clientâ€™s conversion rate which went from 19% to 35% surpassing the competitorâ€™s rate. The team had a paradigm shift and their skills were developed and sharpened. The training did not only develop them in their sales performance but also in their professional performance. It was truly amazing and I would recommend Factor 8 for anyone who is expecting high results from their sales team.
Posted by Tonya King on Apr 4th, 2014.
I have been tracking our qualified leads...and we are at 25.1%. A significant improvement over last year and I attribute this to our Factor 8 training in conjunction with the leadership teams focus on driving home the message through quality and coaching of these principles.
Posted by Liz Cecini on Apr 3rd, 2014.
Kathleen has the amazing ability to see strengths that you didn't realize you possessed. In working with Kathleen during sales training, she never ceased to amaze me. She is devoted to pulling nothing but your best from you and challenges you to go above and beyond. I can honestly say that Kathleen played a huge part in shaping the high performing seller that I am.
Posted by Thomas Engstrom on Mar 28th, 2014.
Kathleen's training really help me sharpen my skills in my sales role. Being new in the work force was intimidating, and being confident is essential to ones success. After spending time with her, testing out her strategies, and honing my pitches/close, I developed the confidence that allows me to speak with conviction when dealing with clients. Although I have moved on to a new role (which I was recruited for because of my past sales success) I still return to the methods Kathleen taught me, with the same successful results. I would highly recommend her for any sales organization no matter the industry.
Posted by Christopher Splon on Mar 28th, 2014.
Kathleenâ€™s training set me up for success when entering in my role as an Inside Sales Representative. The training and real world application of those tips and skills made working with my customers more productive and inevitably more lucrative; both for the customer and me! Recently, I found myself working in a new area of the business and the skills I gained while enrolled in the Factor 8 training program with Kathleen were invaluable as I got to work with my new customers, essentially starting over. Leaning on those teachings and practices helped me perform and provide fantastic engagement that has led to me hitting my goals month after month.
Posted by Levi Bulgar on Mar 28th, 2014.
Factor 8 is a very effective sales program that is step by step process of both theory and real world practical usage. This program has allowed my reps to be more effective in a faster timeframe. This results in a quicker return on an employee ROI and faster generation of sales growth. I believe can be effective in any sales organization from the newest to the most mature. In addition Kathleen Liles is a very effective trainer who has a thorough understanding of the customersâ€™ business and then customizes the training accordingly. I would recommend her to do your sales training.
Posted by Sean Finnegan on Mar 28th, 2014.
I've worked with many "consultants" before and have found them to be predictable and boring. Not the case with Factor 8, it was quite the opposite. From the moment I met Kathleen Liles and her team I was impressed with their professionalism, knowledge and overall work product.
Over the course of 6 months Kathleen worked with me and our team to tailor a training course that met our sales associates right where they were; on the front lines and in serious need of education.
It was a pleasure working with Kathleen and the result we received were better than expected. I would highly recommend Factor 8 and all they offer.
Posted by Bill Parry on Mar 27th, 2014.
â€œThe reps that went through the Factor 8 training are my highest paid reps in the company; Iâ€™ve created a career path just for these guys. Theyâ€™re like my Seal Team Six. They just get it.â€
Michael, Global VP of Sales Effectiveness
Posted by Lauren Bailey on Feb 24th, 2014.
Factor 8 does a terrific job. Their knowledge, experience, and passion shows through in all they do. You notice the difference from start to finish â€“ the way they prepare, to how they deliver and ultimately to how they follow through on their programs. They are there with you every step of the way to make sure you accomplish your goals and achieve success.
Posted by Larry Reeves on Dec 2nd, 2013.
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