AA-ISP member since 2009
I've been using ZoomInfo for about 4 months and have been nothing but pleased with the software. I evaluated a dozen other providers before advocating ZoomInfo as the best solution for our company. The way ZoomInfo collects and verifies information is the best I've seen on the market and we're seeing deliverability rates well above 80%. That coupled with the amount of individual contact information and direct dial phone numbers has made this an indispensable tool for our sales team. In just one quarter ZoomInfo has paid for itself several times over. The service I have received from the sales person to my account manager has been wonderful and I'm looking forward to continuing this relationship.
Posted by Frank Devine on Mar 20th, 2017.
I've been in the business for over 20 years and Zoom has the most easy to use and accurate prospecting tool on the market. I've used them now about 10 years and just love the features and enhancements they have made year to year. Great customer service as well! Keep up the good work Zoom!
Posted by Michele Self on Mar 20th, 2017.
An excellent resource for the most updated names within a wide variety of industries.
Posted by stefany koslow on Mar 17th, 2017.
Zoominfo have made many positive changes to their list building tool recently and we have seen a big improvement in the functionality of the tool. This has helped us target very specific contact groups. On top of that their customer service is excellent and they will take the trouble to further refine your list even further, when you need to drill down even further.
Posted by Christopher Bacon on Mar 17th, 2017.
I can always count on my account rep to reach out to me on a monthly basis to touch base and ensure I understand all the features of Zoominfo. If I have a question, they typically turn around a quick answers the same day. Great customer service and great account management teams create a good partnership!
Posted by John Meier on Mar 14th, 2017.
We've been using ZoomInfo for 2 years and they're the most robust lead data provider that we've tried. Good support and continual upgrades to the service are definitely an added value.
Posted by Daniel Sarunas on Mar 8th, 2017.
Always available to help, take new ideas on board.
Posted by neil on Mar 8th, 2017.
We have been using ZoomInfo from past two years and team just loved it.
Keep up the Good Work Team ZoomInfo!!!
Posted by Ashish Kapoor on Mar 8th, 2017.
I have been associated with ZoomInfo for the last 3 odd years. I still remember the time when we were evaluating sales intelligence software for our inside sales team in India (Noida). On assessing multiple options, we choose ZoomInfo for 3 major reasons - ease of use, enormous dynamic database, and a great sales/support team to work with. We have never regretted our decision and have thoroughly enjoyed the association. My team has been utilizing this tool to the core with great prospecting results. Deals are getting bigger and closures becoming faster than ever. There's never been a dull moment.
Eric Osborne (our relationship manager) at ZoomInfo has been a great partner. He's there to help at the drop of a hat, responds to emails quicker than I can blink, and proactively provides us with ways to better use the tool. I would highly recommend ZoomInfo to anyone looking for the best prospecting tool with zero maintenance involved.
Posted by Hemant Ramnani on Feb 22nd, 2017.
Zoominfo is life changing!
Posted by Matt Ramirez on Feb 22nd, 2017.
Time is money, and I save a lot of it now by using Zoom. I used to spend about 70% of my time just doing research for the right prospecting list, which usually ended up being inaccurate or very outdated with my past vendors.
Since I've switched to Zoom, I now spend about only 20% of my time doing research and the remaining time actually prospecting and getting deals.
Their support staff is even better. Whenever I've had a question or needed assistance creating a simple or complex list, they've walk through the entire process with me to make sure I'm getting what I need and learning how to do it.
I can't say enough great things about this company. Keep up the awesome work Zoom Info!
Posted by Michelle Pretty on Feb 22nd, 2017.
Extremely reliable information that cuts prospecting time in half!
Posted by Wayne Vaughan on Feb 22nd, 2017.
ZoomInfo supports all of our questions and needs with fast turnaround. They are a pleasure to work with and I would recommend them!
Posted by Kelley Yunk on Feb 22nd, 2017.
Our team has been relying on Zoominfo database for an year & it has significantly compliment to our sales teams efforts. I have personally used several account intelligence tools in the past, nothing comes closer to Zoomin. In addition, their customer service is awesome. Special thanks to Eric Osborne who has been managing our current engagement. Thanks Zoominfo
Posted by Ashish Mathew Cherian on Feb 20th, 2017.
Easy and quick way to extract exact information.
Posted by Umang anand on Feb 20th, 2017.
ZoomInfo have had a huge impact on our lead generation activity with their high quality and large volume database.
Posted by david harris on Feb 20th, 2017.
Great source of prospective candidates and contact information. Responsive team.
Posted by Kelly Craigmile on Feb 20th, 2017.
Zoom has been my go to tool for contacts for over 10 years. They keep improving on the product year over year and it is my best resource for accurate names, titles, phone numbers, & email addresses.
Posted by Lauren Kesterson on Feb 20th, 2017.
Excellent source of up to date information for Inside Sales needs!
Posted by Lexi Bunney on Feb 20th, 2017.
My account rep Kristin is outstanding. Always willing to assist and help me get the most out an already great business tool.
Posted by Janeen on Feb 20th, 2017.
Large, accurate database of contacts. Tremendous help for prospecting. Nice integration with Salesforce giving you access to a wide feature set without having to leave Salesforce.
Posted by Dean on Feb 20th, 2017.
ZoomInfo is an outstanding addition to our inside sales toolbox.
Posted by Jim Weldy on Feb 20th, 2017.
Have been using Zoom for 2 year - love it and recommend across the board!
Posted by John Marino on Feb 20th, 2017.
Here at pester pac automation, we are extremely satisifed with our first year of membership with ZoomInfo.com. We have gained relative information in order to extend our customer base outreach as well as enjoy the interactive help from ZoomInfo representatives in guiding the site's usage. We have already applied for our 2nd year membership with ZoomInfo and look forward to the future work with the site.
Posted by Kaely Walsh on Feb 20th, 2017.
Using Zoom adds so much value to my company
Posted by Kim Dorfman on Feb 20th, 2017.
Consistency. Never down, always helpful, adding a ton of value to my business. They deliver on what they promise and even add new, useful tools that are mostly free upgrades.
Posted by Alex Colao on Feb 20th, 2017.
We've been using Zoominfo since 7 years now and very satisfied with the quality of data as well as now a days depth of data provided by them.
Posted by Pranesh Joshi on Feb 20th, 2017.
I have been in the b-2-b business forever. ZoomInfo is my favorite lead generation resource. Easy to navigate, helpful staff, and quality leads.
Posted by Kathleen Daffner on Feb 20th, 2017.
Love them, they have help build our platform to amazing heights.
Posted by Michael Bavaro on Feb 20th, 2017.
ZoomInfo has been a vendor of ours for a couple years now and they're fantastic. The data has been critical for our Inside Sales team and I've been impressed at the accuracy of the data. On the customer service side, our rep Diana is amazing to work with - puts our needs first and is incredibly timely and responsive.
Posted by Melissa Kane on Feb 20th, 2017.
I can't say enough positive things about ZoomInfo! Along with their great customer service, the tool itself is BDR GOLD! The ReachOut extension makes it SUPER easy to identify contact information and each piece of data I collect gives me a better picture of the org I'm prospecting resulting in a more successful outreach. Before Zoom, everything took a lot longer and now our process is streamlined and effective.
Posted by Nadia Grabiner on Feb 20th, 2017.
Great company, industry leading for leads in our business
Posted by Tim McMahon on Feb 20th, 2017.
Timely response to any kind of question or concern. Actively work with you to get issues resolved.
Posted by Pat P on Feb 20th, 2017.
The team at ZoomInfo continue to demonstrate top customer care. Issues, if any, are resolved with care, haste and good communications.
Posted by Joel Springwater on Feb 20th, 2017.
Zoom Info has more contact names than the previous 7 providers we used.
Posted by Mark Carlson on Feb 20th, 2017.
Excellent background information on companies and people. Love their LinkedIn ReachOut tool.
Posted by Andrew Andersen on Feb 20th, 2017.
great provider for growing our database and generating leads
Posted by David Winterhalter on Feb 20th, 2017.
Our company has had an excellent experience using ZoomInfo. The service is functionality is always perfect and the customer service is kind, helpful and efficient. We will absolutely renew our subscription year after year because the quality is unwavering. Thank you ZoomInfo!
Posted by Heather Albarazi on Feb 20th, 2017.
I have a loyal customer for a few years. It is very well run and
Posted by Howard Kutcher on Feb 20th, 2017.
Zoominfo is an extraordinarily useful product that nearly our entire sales team uses across a variety of verticals. Unfortunately, we've found their customer service to be somewhat lacking. But we still consider it critical to our success here.
Posted by Adam Palmer on Feb 20th, 2017.
Fantastic tool with an intuitive UI and prospect information.
Posted by Prasad Rao on Feb 20th, 2017.
Great company to do business with. Their customer service is fantastic!
Posted by Liz Guinn on Feb 20th, 2017.
Our Inside Sales team loves the info provided
Posted by Calvin on Feb 20th, 2017.
We are always very happy with results from ZoomInfo and love the ease of use in the system.
Posted by Jeff Hill on Feb 20th, 2017.
Zoominfo has helped our company reach thousands of B2B connections for our many clients. They are always quick to respond, provide reliable information, as well as are constantly improving their services. I've been working with them since starting at my company 3 years ago and they're a partnership I value and trust.
Posted by Kasey Hallion on Feb 20th, 2017.
Novo Group, Inc, a leader in the recruitment consulting field, has utilized ZoomInfo as a major tool and technology since the beginning of 2016. ZoomInfo has a great reputation at Novo Group because they cared about our information needs from the beginning of the relationship. Because they spent time getting to know Novo Group, they were able to effectively partner with us for the right ZoomInfo product offering. Those products helped to transform the way we completed client research in 2016, and as a result, we now utilize it for sales research in 2017.
Posted by Tony Stemen on Feb 20th, 2017.
I head the SDR team and this was the fastest implementation and adoption App in the organization! Every single loves ZoomInfo and can't imagine being without it. The primary use case is splitting the time to DeDupe on Salesforce in half, finding other contacts within an organization, helping with the company's Account Base model. As an Admin, I use ZoomInfo to create lists for the marketing team as well as target accounts. We like ZoomInfo so much that we have become a partner with them and are reselling their product on our App.
Posted by Will Dhanasunthorn on Feb 20th, 2017.
Our ability to be targeted with marketing has gone up manifold thanks to Zoominfo. The connectivity to Salesforce is one more thing that makes them so good.
Posted by Vinay Iyengar on Feb 20th, 2017.
We use them all the time. They are great!
Posted by Keith on Feb 20th, 2017.
This is a great resource for our sales team! This helps us target leads, dig and saturate accounts. Awesome tool!
Posted by Jennifer Schneider on Feb 20th, 2017.
Very easy to work with and a great addition to my marketing plan! Thanks, Zoom!
Posted by Sharon Lidman on Feb 20th, 2017.
Zoom Info is a great alternative to purchased databases. A large user base ensures that most information is current.
Posted by Shivani Chakravarthy on Feb 20th, 2017.
Zoominfo is always a step ahead of the other information providers which helps give us an advantage with our targeted demand generation efforts. We know the quality of our data which allows us to focus on what matters most.
Posted by Matthew Putney on Feb 15th, 2017.
We have been working with Zoominfo for a number of year now. We have had consistent success with their data.
Posted by Nancy Therrien on Feb 15th, 2017.
As a Regional Vice President of Sales for one of the top Hotel Companies in the US, I demand a lot out of my hotel sales teams. As their markets get more and more competitive, the ability to quickly and effectively find the RIGHT contact is essential to their success. Zoominfo is our Go-To tool to compile well qualified contact leads, and to get to the right contact fast.
Posted by Doug Blessing on Feb 15th, 2017.
Super happy with the data my team has found using ZoomInfo's platform. Quality data and an easy to use solution are key for any great inside sales team. Thanks ZoomInfo!
Posted by Jesse Woodbury on Feb 15th, 2017.
My sales team and I make more money, close more deals, and make meaningful contact faster with ZoomInfo. Not having ZoomInfo as a sales team is like asking your pilots to fly without their horizon indicator. ZoomInfo is vital to our success.
Posted by Laura Hopkinson on Jan 16th, 2017.
ZoomInfo as "Best Service Provider"
Posted by Manikanta on Apr 11th, 2016.
really i am very happy to use zoominfo.
i am useing different sources, compare to all i get more good leads on zoominfo.
thenk you for everything.
Posted on Mar 18th, 2016.
Excellent and accurate data. ZoomInfo continues to impress me and our clients
Posted on Mar 16th, 2016.
Using Zoominfo since 1 & Half Year & find out incredibly great validation with professional details.
Posted on Mar 15th, 2016.
I love your services
Posted on Mar 14th, 2016.
Accurate data. Marketing intelligence on point. Sales force booster.
My most used tool for references.
AS per my knowledge zoominfo is excellent searching engine of B2B.so always we need to apperciate like this type of searching engine
Grade - 5
Our business is running good by using this, thanks to zoominfo.
Easy of use
Updated and acurate
Posted on Mar 11th, 2016.
Contact information is not always the latest and/or accurate.
ZoomInfo has been a great resource for me for finding contacts emails and phone numbers. I am in sales and this has allowed me to get to the decision makers more that without. I would recommend ZoomInfo and I will continue to use it.
There results is more accurate than others.
I do not know how I managed before ZoomInfo.....makes my life so much easier!
Are there hiccups with the system? Sure....nothing is perfect.
Are they working tirelessly to remedy those hiccups? absolutely!!
I'm satisfied with there service.
My inside sales teams have used for years and continue to rate them tops in contact data - direct dials and email info.
Its a good resource to direct contact information and company information of Prospects. Only flaw is few information is our dated or updated. If the employee leaves the company its not updated.
I don't need any other service as long as I have ZoomInfo. their accuracy and ease of use is incomparable.
I have been using this platform for years and there is nothing else like it... I would recommend the platform to anyone!
ZoomInfo is the best product I've come across and the best part is that it's free. As a non-profit that is very important.
I find zoominfo very useful. It's the most accurate data service provider I've been working so far.
zoom info is the best provider in world between other people
ZoomPro is by far the best service provider
I find the community edition very helpful
Really left a bad impression. One of the worst post sales support and account management I have ever experienced. Really disappointing and will not be renewing or spending another dollar at this company.
Posted on Mar 2nd, 2016.
Great tool! always find my leads
Posted on Feb 26th, 2016.
Easy to use interface, good results, great customer service.
Customer support is virtually nonexistent. I have had issues with my zoom contact software installed but not working on Outlook. Changed over to chrome app now views are not refreshing. Have tried customer services and never had any response.
Also it is impossible to raise when contact details are out of date for example one person had moved companies twice from where Zoom had him listed and the last move was three years ago.
Posted on Feb 24th, 2016.
Love this tool and my job would be so much harder without this wonderful resource!
Posted on Feb 23rd, 2016.
Zoom is like having multiple directories at my fingertips. A wealth of information about the company,employees and locations.
I've been using Zoominfo for a years and yet, till this time I embrace the warmth and excellent service they've been offering to me. Easy and relevant way of gathering professionals information worldwide. So for Zoominfo is the BEST!
Posted on Feb 21st, 2016.
most of the contacts in zoominfo are correct and i have benefited from them. And i would like to nominate zoominfo for the AA-ISP Service Provider Directory Awards.
New York Technology Partners would like to Nominate Zoom Info for the AA-ISP Service Provider Directory Award. Zoom Info's information has helped build our business. We wouldn't know how we'd get the contacts needed without Zoom Info.
Posted on Feb 18th, 2016.
ZoomInfo is a terrific tool that I utilize every day in my role as a business developer. I wouldn't be able to get in touch with the key contacts that I am reaching out to without this fantastic resource. Thank you!
Review Headline says it all, ZoomInfo provides a good service at a reasonable price
one of the best sites to look for contact details. With not much of botheration of adding credits manually one can easily find all the information as required. Last but not least, customer support is very good.
What can I say this is an amazing company ..this is the best set up I have ever used and when I call to speak with a real live person they can not do enough to help you. Freindly,lovely people on the end of the phone. Zoominfo, Inc so deserve to be recognised and win a reward for all the hard work and team spirit they share with all of their customers everyday. They make my job alot easier wish I started using Zoominfo, Inc years ago ..Thank you
Zoom Info has helped my sales career finding new business and contacts. It's the easiest tool I have used and being integrated with Salesforce is great.
Things that Rock about ZoomInfo:
-Ability to check lists agains what I already have
Zoominfo is very usefull. I like it
Zoominfo provides a great product and its what they say it is.
Posted on Feb 17th, 2016.
ZoomInfo,Inc is the best!
Posted on Feb 16th, 2016.
ZOOM provides more up-to-date information than any other tool I've used. It makes the research part of my job so much easier and faster. ZOOM allows me to find the right people and give me the tools to immediately start start the connection process via email or direct phone.
Best prospecting tool / lead gen company we've found
By far this is a great TOOL!!!!!!!!!
Posted on Feb 15th, 2016.
Zoominfo is a great resource. I like the fact that they constantly update the information.
As an Account Executive, it's critical to determine who I can contact at organizations to drive new business. ZoomInfo helps our sales team identify those prospects to engage them.
Before we contracted with ZoomInfo, several of my teammates, including myself, reviewed multiple vendors for this application. ZoomInfo stood above the rest with their professionalism and their desire to learn more about our company to determine that they could help.
We are now evaluating more services with ZoomInfo and I'm increasing my touch points at possible companies on a weekly basis.
I have been an advocate and promoter of zoominfo for years, but they have really stepped up their game in the last year. Nothing compares to the access and accuracy of zoominfo.
As a researcher, I'm regularly hunting down company staff and contact details. Zoominfo has been invaluable in providing information. Most companies I'm researching are there and if my exact contact isn't I can figure out the email format from the others that are. Thank you.
absolutely helpful while searching for new leads
Excellence of service whilst providing a critical information service to our operations means we can rely on Zoominfo to provide us with time critical info we can rely on.
This is one of the service providers I have been using for my work and I find it extremely useful and up-to-date. They are also prompt in replying and problem-solving which I encountered a few weeks ago. Kudos to the staff who made all this happen!
ZoomInfo helps you accelerate your growth at work.
ZoomInfo is better than other source. Try to increase the number of contacts viewed per login/day.
Zoom provides qualified lead resources.
Zoom allows me to break down my searches to a specific company characteristic whether it is by region, population or industry making my searches so much easier.
Zoom has a pretty good data base of contacts , companies with usually good detailed information on the companies.
My ask is that they do a better job checking updating phone numbers. They could also let users tag contacts when they discover outdated information. This could be used by Zoom to update, as well as alert other users of the inaccurate info.
Overall though it's a very good service.
All I can say is that, when providing services, up to date, verified and authentic datas needs to be put into serious consideration. Zoominfo posess these qualities and none seems to be compared to them.
It is very useful and I will give 5 out of 5
Very helpful to me
Posted on Feb 13th, 2016.
I find ZoomInfo invaluable for prospecting and for identifying the right person in an organisation to approach by phone or email. They really add value to my business.
Excellent general coverage.
I love ZOOM info, period...
Posted on Feb 12th, 2016.
I've used ZoomInfo now for more than a decade. It's fast and accurate. As a primary source for data on executives it can not be beat.
ZoomInfo is great for looking at company structure and employees as well as hard to find contact details. The new offerings "enhance" and "build" are great functionalities that can help get search launched quicker and more efficiently. And the links to social media are useful.
They have the best data on people and companies--and it is all available in an easy to use system. It makes my life better.
Posted on Feb 2nd, 2016.
I would like to thank ZoomInfo for contributing to a large part of the success of marketing and sales strategy and approach. Being able to segment our audience and send leads to the right sales person has helped us greatly increase our response time and reach. It also helps that I can arm our sales team with direct phone numbers and actually accurate emails (we were not able to get this from our previous data provider). Great Job Zoom keep up the great work!
Posted on Mar 26th, 2015.
ZoomInfo has the most accurate contact information in its product class when it comes to direct dials and e-mail addresses. Great value and service.
I love working with Zoom... Why?
1. Their data is great.. high quality, accurate, and with solid deliverability.
2. First class service.. Fast to act with quick turnaround, nothing ever seems like too much trouble.
We're a happy customer.
ZoomInfo empowers our Inside Sales team by supporting us with quality data to support our business development efforts. Our marketing strategy is dependant on their support and they always come through for us.
ZoomInfo is an excellent provider of data and business to business intelligence. Highly recommended!
Zoominfo is fast and the contacts they provide are high quality. I like the fact that they have a few other services such as verifying the sendability of a list of contacts, but they focus on getting me the right names quickly.
Excellent service provided by the sales team at ZoomInfo. All queries are answered on a timely basis and they continue to ensure we make the best use of their product.
Their data is pretty reliable, their software is easy to use, and they've been responsive. A good value.
Posted on Mar 25th, 2015.
Jigsaw (now data.com) is out, ZoomInfo is in.
Better direct dials, better data, just "better"!
Posted on Mar 23rd, 2015.
ZoomInfo has helped me improve my sales prospecting efforts and expand my deal size by 87%. I was able to turn prospects into leads much faster.
Posted on Mar 18th, 2015.
Our inside sales team uses ZoomInfo to research products. The best part is leads can be automatically added to Salesforce.com with one click. We also use ZoomInfo to append data to marketing lists. Great app!
Posted by Brian Vass on May 12th, 2011.
If you want your reps to have more time for quality sales conversations -Give them access to ZoomInfo.
Posted by Nancy Nardin on May 8th, 2011.
We have reviewed all of the large list providers and Zoominfo is especially notable for having the most viable contacts per B2B company in our space. We use them internally because of that (at least in 2011.)
Ken Krogue - President & Co-Founder - InsideSales.com
Posted by Ken Krogue on Apr 28th, 2011.
ZoomInfo has always been a great data provider but the last several releases have really launched them into the sales productivity category. Easy to use, visually well organized and a great user interface with solid data bundled in You need to check them out!
Posted by trish bertuzzi on Jul 15th, 2010.
Zoominfo is one of the best resources I have come across to assist with effective prospecting efforts. Instead of giving you some outdated list of names with basic information they crawl the web and find the most up to date information on your target prospects and give it to you in a format you can use to drive immediate results. Relevance and timeliness of information are key to effective prospecting and this is where ZoomInfo excels.
Posted by John Barrows on Apr 30th, 2010.
This is a great tool for searching prospects based on a wide range of variables. It is extremely easy to use. I highly recommend this tool for inside sales reps and marketing managers as well.
Posted by Bob Perkins on Jan 17th, 2010.
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