DialSource is a cloud-based contact center, unified communications, and sales engagement software provider that enables enterprise companies to accelerate customer communications—creating a better customer experience while saving businesses time and money.
DialSource Denali seamlessly connects any phone system to Salesforce or Microsoft Dynamics 365 to capture the context of every interaction—powering deeper insights, and better conversations.
By automating CRM workflows and post-call tasks with a single click, Denali ensures that 100% of sales conversations and call outcomes are captured and logged into Salesforce or Microsoft Dynamics 365. This real-time view of customer engagement provides sales and service teams working from anywhere, the ability to recognize and respond to customers at the moment of interaction.
The Denali Control Panel lives within your CRM, giving teams a single-pane-of-glass to drive productivity, efficiency, and CRM adoption. Compared to other engagement solutions, our enterprise application creates faster time-to-value by being native to CRM and harnessing the technology your teams already use.
DialSource enables billions of sales & service conversations across Fortune 100 companies and industry-leading brands such as Waste Management, VSP, Hewlett Packard Enterprise, The L.A. Clippers, ADP, and Madison Square Garden.
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