Let’s face it: Your customers are constantly changing. With hiring, growth, funding, new tech, and more, do you have real-time visibility into what your customers need right now? What about predictive insights on renewal? Churn?

Watch this replay to learn how ZoomInfo manages their customer accounts and deployed a best-in-class customer health model that keeps customer success managers one step ahead.

Learn about the value of pairing firmographic and technographic data with your CRM data to help you speak to in-the-moment customer pain points and their potential for growth or churn risk. With a more complete view of your customers, you can establish your product’s “stickiness” and long-term value throughout their customer journey.